Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, Ashby-de-la-Zouch, Leicestershire
Rating: 4.83

4.8 Rating 6,791 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,791 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

joseph@graceandcojewellery.co.uk

Location:

17 Market Street,
Ashby-de-la-Zouch
Leicestershire
LE65 1AF

Grace & Co Jewellery 5 star review on 15th August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with product and quick delivery”

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Posted 2 years ago

Thank you for your review. Kind Regards x

Posted 2 years ago

“My experience was simple , easy to choose, pay and arrived within the set time limits. Will definitely return to this site.”

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Posted 2 years ago

We can't wait to welcome you back again soon Susan. Kind Regards x

Posted 2 years ago

“Very long to take to deliver”

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Posted 2 years ago

Hi Maggie, We are sorry you have experienced delays with your order some items we order directly with our supplier which can make delivery times slightly longer, all information about this can be found on our website upon placing an order. We will have our team look into this for you and we hope you receive your Notch items soon. Kind Regards x

Posted 2 years ago

“Excellent service and lovely jewellery”

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Posted 2 years ago

Thank you for your review. Kind Regards x

Posted 2 years ago

“I have brought several pieces of jewellery from Grace & Co, and never had any problems. I have also had a couple of pieces of jewellery fixed by them not jewellery brought for Grace & Co always good service”

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Posted 2 years ago

Thank you for your continued custom and for taking the time to leave us a review Ruth. Kind Regards x

Posted 2 years ago

“Nice Pandora Dangle charm. Quick delivery”

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Posted 2 years ago

Thank you for shopping for your Pandora items with us. Kind Regards x

Posted 2 years ago

“Quick delivery ,very pleased with pandora bracelet , will use Grace &Co again”

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Posted 2 years ago

We cant wait to welcome you back. Kind Regards x

Posted 2 years ago

“Beautiful bracelet which was bought as a gift and the delivery timing was also superb.”

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Posted 2 years ago

We hope the recipient loved there personalised gift. Thank you for such lovely feedback. Kind Regards x

Posted 2 years ago

“Great service and speedy delivery - well pleased with everything including the engraving”

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Posted 2 years ago

We are so pleased you have been happy with your personalised engraving thank you for your review. Kind Regards x

Posted 2 years ago

“Postage was super quick and I was kept informed of updates on he order.”

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Posted 2 years ago

Thank you for reviewing us Jason we hope to welcome you back again soon. Kind Regards x

Posted 2 years ago

“Item was well delivered and wrapped! Looked really pretty on the bracelet and stands out very well!”

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Posted 2 years ago

Thank you for ordering your nomination charm with us and for such a lovely review. Kind Regards x

Posted 2 years ago

“Found what i was looking for great website”

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Posted 2 years ago

Thank you for your review Kind Regards x

Posted 2 years ago

“Arrived in good time and packaged nicely. Loved the jewellery and would buy again.”

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Posted 2 years ago

Thank you for your review we hope to have you back shopping with us soon for your Nomination charms. Kind Regards x

Posted 2 years ago

“Fast delivery - the Pandora cleaner worked a treat on my jewellery! Absolutely love it for keeping it all shiny”

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Posted 2 years ago

Hi Loren, Nothing beats that shiny glow after a clean with the Pandora cleaning kit, thank you for your review. Kind Regards x

Posted 2 years ago

“Unfortunately my order has not arrived so can't give a review on the product”

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Posted 2 years ago

Hi Dawn, We are very sorry to hear you haven't received your nomination charm yet. A member of our team will be in contact to look into this for you. Kind Regards x

Posted 2 years ago

“Service was amazing and my item was just beautiful would highly recommend...Will definitely be purchasing again..Mrs Lynch..”

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Posted 2 years ago

Thank you for your review we look forward to having you back shopping with us. Kind Regards x

Posted 2 years ago

“Fast and efficient service and lovely jewellery”

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Posted 2 years ago

Thank you for your review on your Thomas Sabo bracelet. Kind Regards x

Posted 2 years ago

“Great service, speedy delivery even when my product was engraved. Highly recommended.”

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Posted 2 years ago

Hi Paul, Thank you for shopping with us for your personalised Pandora bracelet. Kind Regards x

Posted 2 years ago

“Good quality and efficient delivery service”

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Posted 2 years ago

Thank you for your feedback we really appreciate it. Kind Regards x

Posted 2 years ago

“Had a 50th Birthday for a dear friend, Grace & Co had everything that I needed to give to my best friend. Awsome service and will use again.”

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Posted 2 years ago

Such kind words Shona we hope your friend has had a wonderful 50th birthday and we hope to welcome you back again soon for many more birthdays. Kind Regards x

Posted 2 years ago

Grace & Co Jewellery is rated 4.8 based on 6,791 reviews