Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, Ashby-de-la-Zouch, Leicestershire
Rating: 4.83

4.8 Rating 6,791 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,791 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

joseph@graceandcojewellery.co.uk

Location:

17 Market Street,
Ashby-de-la-Zouch
Leicestershire
LE65 1AF

Grace & Co Jewellery 5 star review on 15th August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All round excellent. Quality, service and delivery perfect.”

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Posted 2 years ago

We love getting feedback from our customers please shop with us again soon. Kind Regards x

Posted 2 years ago

“Excellent”

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Posted 2 years ago

Thank you for leaving us a review x

Posted 2 years ago

“Every was great delivered when said just what I ordered all wrapped for Christmas”

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Posted 2 years ago

Thank you for your review Jill Kind Regards x

Posted 2 years ago

“Really pleased. Granddaughter loved her Pandora charm. Fast delivery. Happy with everything.”

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Posted 2 years ago

Thank you for taking the time to leave us a review we are so pleased your granddaughter was happy with her Marvel Spiderman Charm. Kind Regards x

Posted 2 years ago

“Absolutely unique and beautiful, watch face charm”

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Posted 2 years ago

Hi Jenny, Thank you for reviewing us on your Moments watch we hope to welcome you back again soon. Kind Regards x

Posted 2 years ago

“Items delivered on time very happy with everything great service”

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Posted 2 years ago

Thanks for your feedback Joe please come back soon! Kind Regards x

Posted 2 years ago

“My friend was delighted with her nomination bracelet”

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Posted 2 years ago

Hi Melanie, We are happy to hear your friend was happy with her gift. Kind Regards x

Posted 2 years ago

“Arrived a wee bit later than expected”

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Posted 2 years ago

Hi Sarah, We hope you didn't have to wait too long as we can see we dispatched your Nomination Charm on the same day the order was placed. Our standard delivery time is estimated at 3-5 working days this is dependent on Royal Mail, we always appreciate feedback if they do not meet these expectations. We hope to have you back shopping with us again soon. Kind Regards x

Posted 2 years ago

“I received my order within a few days. It was a double charm, well presented in a perfectly wrapped pouch. Thank you ever so much. I definitely recommend to others looking to fill their nomination bracelets with personal charms.”

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Posted 2 years ago

Hi Nibby, Thanks for choosing us to shop with for your Nomination Savana charm, a great choice. We love hearing feedback from our customers. Kind Regards x

Posted 2 years ago

“Prompt efficient service”

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Posted 2 years ago

Thank you for leaving us a review! Kind Regards x

Posted 2 years ago

“Excellent fast service”

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Posted 2 years ago

Thank you for your review Jade, please come back again soon. Kind Regards x

Posted 2 years ago

“Easy process online Very quick delivery”

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Posted 2 years ago

Thank you for your review. Kind Regards x

Posted 2 years ago

“Amazing I love the quality.”

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Posted 2 years ago

Hi Phoebe, Thanks for choosing us to buy your Nomination charm and bracelet. Kind Regards x

Posted 2 years ago

“Always use Grace & Co. Friendly staff in store and also very easy to order from online with prompt delivery.”

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Posted 2 years ago

Thanks Sharon we hope it's not too long before you're back shopping with us again! Kind Regards x

Posted 2 years ago

“Easy to navigate website. Easy to order & fast delivery”

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Posted 2 years ago

Hi Nita, Thank you for taking the time to leave us a review. Kind Regards x

Posted 2 years ago

“everything was lovely!! packaging and the jewellery. will definitely be ordering from here again in future x”

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Posted 2 years ago

Thanks for your lovely review Madeline we hope sto welcome you back soon! Kind Regards x

Posted 2 years ago

“Very quick for delivery and turned up as seen on site would not of asked for anymore and if you have anything to talk about the staff in the Kettering store are very friendly and helpful would use and recommend to a friend in the future”

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Posted 2 years ago

Thank you for such lovely words the girls in our Kettering store will be delighted to hear this. Kind Regards x

Posted 2 years ago

“Very good service”

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Posted 2 years ago

Thanks for choosing to shop with us for your Nomination charm David. Kind Regards x

Posted 2 years ago

“Excellent service so easy to order online quick delivery would highly recommend”

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Posted 2 years ago

Thank you for your review we hope to see you back again soon. Kind Regards x

Posted 2 years ago

“Ordered a Pandora charm for my niece, it was delivered quick and came well packed with a nice bag to give it in. Would definitely recommend and buy again.”

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Posted 2 years ago

Thank you for leaving us a review we hope your niece loves her Pandora charm. Kind Regards x

Posted 2 years ago

Grace & Co Jewellery is rated 4.8 based on 6,791 reviews