Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, Ashby-de-la-Zouch, Leicestershire
Rating: 4.83

4.8 Rating 6,791 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,791 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

joseph@graceandcojewellery.co.uk

Location:

17 Market Street,
Ashby-de-la-Zouch
Leicestershire
LE65 1AF

Grace & Co Jewellery 5 star review on 15th August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Speedy delivery, well packaged and everything was exactly as described. Would definitely recommend”

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Posted 2 years ago

We are really happy to hear you were satisfied with our service please come back again soon. Kind Regards x

Posted 2 years ago

“Lovely charm😊”

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Posted 2 years ago

Hi Sarah Thank you for shopping with us for your nomination gold rabbit charm. Kind Regards.x

Posted 2 years ago

“Item came very quick and was excellent quality and exactly as shown in the pictures and description”

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Posted 2 years ago

Thank you for your review Brian we are delighted to hear your nomination graduation charm met your expectations. Kind Regards.x

Posted 2 years ago

“looks lovely and delivery was fast”

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Posted 2 years ago

We hope to welcome you back soon Linda Kind Regards x

Posted 2 years ago

“Excellent service”

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Posted 2 years ago

Thank you for your review we really appreciate the feedback Kind Regards x

Posted 2 years ago

“Prompt service.”

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Posted 2 years ago

Thank you for your review on our service please come back again soon. Kind Regards.x

Posted 2 years ago

“Received the charm looks very nice, quick delivery”

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Posted 2 years ago

Thank you for purchasing your nomination graduation charm with us Jacqueline. Kind Regards x

Posted 2 years ago

“My item arrived on time, as promised, well packaged, and was as seen online. Excellent service all round. Thank you.”

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Posted 2 years ago

Thank you for your review Pauline. Kind Regards x

Posted 2 years ago

“Excellent service. Website easy to find items required. Quick service, well packaged. Would recommend.”

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Posted 2 years ago

Hi Diane, Thank you for such a kind review we love hearing back from our customers. Kind Regards.x

Posted 2 years ago

“Very pleased with my new arrivals, was packed well and delivered fast.”

Grace & Co Jewellery 5 star review on 29th June 2023

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Posted 2 years ago

Hi Sarah, Wow your Pandora ME charms look great thank you for leaving us a review we love seeing our customers wearing the items they purchased from us. Kind Regards.x

Posted 2 years ago

“I was very pleased with my sons bracelet for he’s 16th birthday great quality”

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Posted 2 years ago

Thank you for your review we are so glad your pleased with the nomination bracelet you purchased with us for your son. Kind Regards x

Posted 2 years ago

“Overall I’m happy with the ease of use of the website and the speed of delivery. Really happy with the product too. The only thing I found frustrating was the fact that I was advised on your website that I’d get a 15% discount on the item if I subscribed to your newsletter which I did. The code supplied was not valid. I did check terms and conditions and the item I chose met the criteria so this did make an otherwise very good service, slightly disappointing.”

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Posted 2 years ago

“Great range of jewellery at very competitive prices. Excellent service.”

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Posted 2 years ago

“Yes it was perfect Jut wanted to know if you have one with a lighthouse on red and gold as I’m after one x”

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Posted 2 years ago

“Fast efficient service”

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Posted 2 years ago

“Excellent service. Really good website with lots of products. Item arrived fairly quick and packaged well. Would recommend”

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Posted 2 years ago

Thank you for your kind review Charmaine we really appreciate the feedback. Kind Regards x

Posted 2 years ago

“Absolutely love the nomination charm I bought for my sisters graduation! And talk about customer service! Literally arrived 2 days after ordering! Incredible”

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Posted 2 years ago

We hope your sister loves her graduation charm too, thank you for shopping with us please come back again soon. Kind Regards x

Posted 2 years ago

“Thank you!”

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Posted 2 years ago

thank you for your review. Kind Regards x

Posted 2 years ago

“Speedy delivery, beautiful item as described, recommend x”

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Posted 2 years ago

We are so happy to hear you are satisfied with your Pandora necklace thank you for leaving us a review. Kind Regards x

Posted 2 years ago

“Necklace exactly as described and arrived promptly”

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Posted 2 years ago

Thank you for choosing to shop with us we hope to welcome you back soon Kind Regards x

Posted 2 years ago

Grace & Co Jewellery is rated 4.8 based on 6,791 reviews