Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, Ashby-de-la-Zouch, Leicestershire
Rating: 4.83

4.8 Rating 6,791 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,791 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

joseph@graceandcojewellery.co.uk

Location:

17 Market Street,
Ashby-de-la-Zouch
Leicestershire
LE65 1AF

Grace & Co Jewellery 5 star review on 15th August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivers as ordered. Simple and easy. Great product.”

Helpful Report

Posted 2 years ago

Thank you for reviewing us Terry Kind Regards x

Posted 2 years ago

“Love the bracelet.”

Helpful Report

Posted 2 years ago

Thank you for shopping for your Mantra Jewellery bracelet with us we are delighted you are enjoying it. Kind Regards x

Posted 2 years ago

“Yes excellent service,very quick .Always find Grace & Co give excellent service and the staff at Ashby are lovely and friendly and helpful.”

Helpful Report

Posted 2 years ago

Thank you for your review Kim we will pass the message on to the girls at our Ashby store hope to see you again soon. Kind Regards x

Posted 2 years ago

“Found this company quite by chance while searching for nominations charms. Good price and fast delivery. Will definitely use again.”

Grace & Co Jewellery 5 star review on 15th July 2023

Helpful Report

Posted 2 years ago

Wow Lorraine your engravable charm looks great thank you for sending in your picture of it on, we love seeing our customers wearing the jewellery they buy from us. Kind Regards x

Posted 2 years ago

“Arrived quickly,looks lovely. I will definitely shop here again.”

Helpful Report

Posted 2 years ago

Thank you for purchasing your nomination Ireland charm with us please come back soon. Kind Regards x

Posted 2 years ago

“Great service, I ordered online to have the order delivered to the Grantham shop it arrived within 24hrs, the young lady in the shop was great could not do enough for me all in all a great experience”

Helpful Report

Posted 2 years ago

Hi Jane, Thank you for your review the girls at the Grantham store will be delighted to hear such kind words. Kind Regards x

Posted 2 years ago

“Received my starter bracelet and charm, very quick delivery and think my friend will love them”

Helpful Report

Posted 2 years ago

We hope your friend loves the gift thank you for your review. Kind Regards x

Posted 2 years ago

“Extremely pleased with purchase. Great price, quick delivery & item exactly as expected. Definitely recommend & will look to purchase from here again.”

Helpful Report

Posted 2 years ago

Hi Helen, We are so pleased you are happy with your nomination clownfish charm and thank you for such kind words. Kind Regards x

Posted 2 years ago

“Beautiful. Still waiting for a message to say charm that was out of stock is now In”

Helpful Report

Posted 2 years ago

Thank you for your review Kind Regards x

Posted 2 years ago

“My order was easy and delivered in good time thank you”

Helpful Report

Posted 2 years ago

We are glad to hear you found ordering easy through our website please come back again soon. Kind Regards x

Posted 2 years ago

“Very pleased as my Nominations charm arrived within a couple of days.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave us a review Kind Regards x

Posted 2 years ago

“I bought a Pandora charm for my granddaughter's birthday, I was notified at every step of the way,so although delivery was longer than usual, I knew it was on it's way. The engraving was lovely and my granddaughter loved her gift. I will definitely use this company again, thank you x”

Helpful Report

Posted 2 years ago

We are thrilled to hear your granddaughter loved her Pandora charm we hope to welcome you back to our site again soon. Kind Regards x

Posted 2 years ago

“Everything all good, thanks”

Helpful Report

Posted 2 years ago

Thank you for your review Kind Regards x

Posted 2 years ago

“Great choice. Speedy delivery. Have been a returning customer in the last few weeks after finding this little gem of website store.”

Helpful Report

Posted 2 years ago

Thank you for such a great review we love hearing feedback from our customers. Kind Regards x

Posted 2 years ago

“I ordered a small bracelet charm for my daughter which arrived well presented and in the branded box. I would use Grace and Co again,”

Helpful Report

Posted 2 years ago

Thank you for your review please come back again soon Kind Regards x

Posted 2 years ago

“Really pleased with the purchase delivered very quickly very competitive price”

Helpful Report

Posted 2 years ago

Thank you for your review Nick we hope to have you shop with us again soon. Kind Regards .x

Posted 2 years ago

“Good that I could actually ring up and speak to a person- much better than just communicating online. Helpful, pleasant and efficient. Parcel arrived quicker than expected which was ideal to post for my niece 's 18th birthday. Pity you don't do free delivery.I would have bought two items if you'd had them in stock.Will shop with you again hopefully.”

Helpful Report

Posted 2 years ago

Hi Anne, Thank you for leaving us a review we really appreciate the feedback on your Pandora bangle and hope to welcome you back again soon. Kind Regards.x

Posted 2 years ago

“Excellent service very fast secure delivery & a lovely gift for my partner, thank you”

Helpful Report

Posted 2 years ago

Hi Paul, Thank you for your kind words we hope your partner loves the Pandora infinity set. Kind Regards.x

Posted 2 years ago

“Items came by return post. Reasonably priced and service was attentive. Would recommend. Happy with my purchase.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave us a review Dorothy Kind Regards.x

Posted 2 years ago

“Grace & Co were amazing from order to delivery. Sadly the Swarovski necklace was not!I have returned it and await my refund. I would shop with Grace & Co again.”

Helpful Report

Posted 2 years ago

Hi Una, We are very sorry to hear you weren't completely satisfied with your Swarovski necklace. We can confirm we have received the necklace back and have issued you with a refund, hope to see you again soon. Kind Regards.x

Posted 2 years ago

Grace & Co Jewellery is rated 4.8 based on 6,791 reviews