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Glotech Repairs Reviews

4.0 Rating 4,923 Reviews
76 %
of reviewers recommend Glotech Repairs
4.0
Based on 4,923 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read Glotech Repairs Reviews

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Anonymous
Anonymous  // 01/01/2019
Very pleasant engineer who told us that our model of tumble dryer couldn't be mended, or rather that mending it, would be prohibitively expensive. Just wondering why you don't have an available list of such machines, to save us paying for a call out? -Oh right, that must be so that you can still charge £77.94 for the privilege of telling us face to face.
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Posted 5 years ago
I messaged Glotech late Monday evening when I realised my tumble dryer was not working. They replied first thing Tuesday and arrived as organised on Thursday. The repair man was friendly, found out the problem quickly and just over a hour later, it was fixed. The price for the repair was very reasonable and I would definitely use them again.
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Posted 5 years ago
Good morning, Thank you for leaving us a five star review, we are really pleased to hear that you have had a positive experience with us and that your appliance was fixed. I will be sure to pass this feedback onto the engineer. Best wishes, Glotech
Posted 5 years ago
Even though they were unable to repair my washing machine, they did reduce the call out charge a little.
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Posted 5 years ago
Good customer service
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Posted 5 years ago
The repair was wonderful. He knew exactly what to do and he did it quickly and efficiently. The system of booking was inefficient and staff need more training. A pity.
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Posted 5 years ago
Just to say I was very impressed with the job undertaken by Chris on our dishwasher. He was very knowledgeable about the appliance, efficient and had a nice friendly manner. I will certainly look to use your company for any similar appliance needs in the future Thank you
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Posted 5 years ago
Good morning, Thank you for leaving this kind review. I have passed this onto Chris for you. Really pleased to hear you have had a positive experience with us. Best wishes, Glotech
Posted 5 years ago
I booked online and provided quite a bit of detail about the model of my appliance and suspected fault. The engineer arrived promptly but didn't spend very long investigating the problem, he took the filter off and said he could see a broken fan blade. I'm not sure what he did but he wiggled something and completely broke it. He said that I'd need a new motor and fan and this would cost £100, £120, £150 (the price kept changing but I never got a firm quote) but I could buy a replacement for much cheaper. When the engineer arrived my appliance was working, I paid £90 for him to completely break it and tell me to buy a new one. I've since taken the appliance apart myself and there is no broken fan. I can't help but feel that the engineer had already decided before he arrived that it wasn't worth repairing my appliance and I'd have rather received that advice before they came out. It would have saved them 15 minutes and me £90. The only other plus was the engineer did give advice about how to remove the old appliance which was helpful but not worth the call out fee.
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Posted 5 years ago
Glotech responded to our enquiry for an engineer to attend to our washing machine fault. The communication was good, the engineer turned up when expected and provided a good service, unfortunately this time the machine could not be repaired and the recomendation was to look for a new machine. The service was good and I would recomend Glotech in the future.
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Posted 5 years ago
Excellent service the person who came here was polite and courteous. Well done
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Posted 5 years ago
The Miele extended service had expired. I googled and found Glotech. Within minutes an appointment was confirmed. Engineer arrived on time, efficiently fixed the problem. Great service
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Posted 5 years ago
Great service, polite and efficient
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Posted 5 years ago
Excellent and reliable service, a bit long to wait, due I think to pressure on their repairs service in this difficult time. Would highly recommend them.
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Posted 5 years ago
I ordered a next day delivery item, it took 3 attempts for my payment to go through which meant item would be delivered next day. I then had a text with the following Due to issues within the warehouse the stock hasn’t been received into the correct depot to complete your delivery today. We will contact you as soon as we have an update. Sorry for any inconvenience caused So my question is why was this item listed as a next day delivery item and when is this item coming. Very disappointing as I could have gone elsewhere. If I do not have a definite delivery date within 24 hours this order will be cancelled
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Posted 5 years ago
Guy didn’t turn up within the timeframe given in fact didn’t turn up at all that day so cancelled
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Posted 5 years ago
My washing machine was fixed within half an hour after Ben arrived. Excellent service, polite and professional. Would definitely recommend to anyone needing a good service locally
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Posted 5 years ago
Very quick response and appointment, very pleasant engineer
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Posted 5 years ago
Great service called on Monday and engineer booked in for weds the same week. Engineer was polite and professional and repaired the washing machine promptly. Highly recommend
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Posted 5 years ago
Well what can I say,I took a chance and it paid off big time.Reliable ,on time & Professional service from this company.Thank you very much for doing what you said you would.Will keep your number .
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Posted 5 years ago
Excellent service.Will reconmend you to my friends.
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Posted 5 years ago
Arrived promptly, and was able to sort out my problem and repair it in about 20 minutes.
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Posted 5 years ago
Good afternoon Mrs Bowles, Thank you for the positive review, really pleased to hear that your appliance was repaired! Have a fantastic weekend.
Posted 5 years ago
Glotech Repairs is rated 4.0 based on 4,923 reviews