Login
Start Free Trial Are you a business? Click Here

Glotech Repairs Reviews

4.0 Rating 4,968 Reviews
75 %
of reviewers recommend Glotech Repairs
4.0
Based on 4,968 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Glotech Repairs Reviews

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

Visit Website

Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

Write Your review

Anonymous
Anonymous  // 01/01/2019
Very courteous, punctual and knowledgable. Thank you.
Helpful Report
Posted 5 years ago
Helpful and knowledgable engineer
Helpful Report
Posted 5 years ago
Good service. HIghly recommend.
Helpful Report
Posted 5 years ago
efficient and helpful
Helpful Report
Posted 5 years ago
Oven elements had gone engineer turned up without part said had to order part charged me £124 then told it would be 10 days before could be done another company repaired it 2 days later told you about this was told you could post part to me!!! I declined so allegedly you will reimburse me cost of part only,with your company I was 9days without cooker if I had waited for you it would have been another 10 days not happy
Helpful Report
Posted 5 years ago
Very good Company. Arrived at time specified and very helpful and knowledgable.
Helpful Report
Posted 5 years ago
Hopeless - booked a slot and then found out they weren't coming so cancelled and went to a business that really is local and not one that pretends to be.
Helpful Report
Posted 5 years ago
The engineer was sent to fix my appliance without the part he needed to complete the job. I was charged £8 for his parking for a 5 minute visit during which all he achieved was to tell me he couldn’t complete the job. I phoned to speak to a manager but was told there were non available to speak to me but I would be phoned back. I didn’t receive a call and so phoned again, only to be told someone would phone me the next day. Of course they didn’t. I would not recommend Glotech based on their poor customer service and rude customer service staff
Helpful Report
Posted 5 years ago
After providing the details of the appliance and the issue the engineer attended and did not fill me with confidence as he didn’t even recognise the brand. Asked to use the toilet, removed a couple of screws then got on the phone to someone who informed him that there was nothing he could do as the gas needed to be re-filled and the gas in our fridge was illegal. Surely this should be considered beforehand. What’s the point of asking for details of make/model and issue when your only intention is to turn up see what you can/can’t do and then charge £84.95 and then VAT on top! I’m a very dissatisfied customer. If the time spent on the visit is minimal and there is not a repair this is extortionate!
Helpful Report
Posted 5 years ago
Your technician came and replaced the plastic part that had popped out but then he insisted on testing the dish washer and found the it was not emptying properly and would not leave until he hadleft it all ticketty boo. thanks
Helpful Report
Posted 5 years ago
Easy to navigate website. Efficient online response. Quick appointment system. Engineer arrived on time. - all round great service
Helpful Report
Posted 5 years ago
I highly recommend Glo Tech Repairs They recently fixed my Bosch dishwasher. They are completely professional and very friendly. Five stars to them.
Helpful Report
Posted 5 years ago
Great service
Helpful Report
Posted 5 years ago
I would recommend Glotech for any appliance repairs. Booking online or speaking to Customer Services the service is superb. Engineers are polite and reliable and faults resolved to satisfaction.
Helpful Report
Posted 5 years ago
My washer dryer was fixed very quickly by the friendly, knowledgeable and efficient technician. Highly recommended. Thank you!
Helpful Report
Posted 5 years ago
Great response and fixed the issue straight away. Would highly recommend
Helpful Report
Posted 5 years ago
Please just don't use this company. Started all good. Needed to order part . Then arrange to fit part a week later. Still going ok. Then receive call from eng . Be there tomorrow. 7.45 am Still going good. Then that night 6.30 PM. Call cancelled. ?????. Ring up call centre. Then problems begins. Eng sick . You can make another appointment 2WEEKS TIME. sorry sir that's our next available appointment. I complain . Sorry we are only a call centre. The mystery is go on line and you can book new repair in two days time . AVOID This company once they have your money No service.
Helpful Report
Posted 5 years ago
Engineer attended. Didn't even look at the problem before giving a simple instruction to try a different temperature - advice that he could perfectly well have given over the phone. He had to be persuaded to actually open up the icemaker unit (in fact, I had to do it for him) to see what might have been wrong. Unimpressed.
Helpful Report
Posted 5 years ago
This is the second time I have used glotech, once for a washing machine & also for a dryer. On both occasions the service , value for money and staff were excellent.
Helpful Report
Posted 5 years ago
Engineer was pleasant and efficient, but he arrived 20 minutes early without warning and did not wear a mask.
Helpful Report
Posted 5 years ago
Glotech Repairs is rated 4.0 based on 4,968 reviews