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Glotech Repairs Reviews

4.0 Rating 4,923 Reviews
76 %
of reviewers recommend Glotech Repairs
4.0
Based on 4,923 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read Glotech Repairs Reviews

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Anonymous
Anonymous  // 01/01/2019
Dale was just brilliant so honest and polite.
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Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren
Posted 4 years ago
Apalling service from @GlotechUK Been waiting for a dishwasher repair for a whole month. Long call waits, long waits for appointments only to have them cancel on the day. Twice. Giving up and going elsewhere. What a waste of energy.
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Posted 4 years ago
Happy with how quickly they can come out and repair man was great. Only difficulty I had was being put through to 5 departments when I was trying to make the payment .
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Posted 4 years ago
Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren
Posted 4 years ago
Engineer was prompt polite and honest about my problem machine. Gave me sound advice. Very happy.
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Posted 4 years ago
Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren
Posted 4 years ago
Totally recommend these guys. Friendly efficient service. I booked online, they turned up on time and fixed my refrigerator. I would definitely use them again should I ever need to.
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Posted 4 years ago
Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren
Posted 4 years ago
Excellent help and service glotech, would highly recommend. Everyone was so friendly and helped us out during a personal difficult time. The last we needed was the dishwasher and washing machine not working, however within a few days everything was working again and the engineer who came was really lovely Thank you to all at Glotech.
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Posted 4 years ago
Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren
Posted 4 years ago
The young man who came was polite and friendly and arrived at the beginning of our booked repair slot. He fixed the problem very quickly and left everything neat and tidy. Thank you to him.
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Posted 4 years ago
Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren
Posted 4 years ago
Had problems at the beginning trying to book an appointment as the first one I booked was cancelled very late. New appointment was kept and engineer was very good. Told me about new part needed for washing machine and how long that would be. New part for oven was not in stock so I opted for new oven. Engineer phoned through and arranged part and new oven both to be fixed at same time. He came back to do both. Credit card didn't work for payment but was emailed an invoice which I paid by bank transfer. After initial doubts I was pleased with the outcome.
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Posted 4 years ago
Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren
Posted 4 years ago
the workman that came was very polite and help full left no mess very pleased with the service povided
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Posted 4 years ago
Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren
Posted 4 years ago
Very efficient. We were kept well informed. The repairer who came did the job quickly and tidily and the machine is working well now. Thank you.
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Posted 4 years ago
Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren
Posted 4 years ago
Interesting understanding of repair business, waste of money (£77.94 wasted), but very good picture taker (could change the job and become photo taker).
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Posted 4 years ago
Your tech was very quick in solving my problem, he was polite and it was clear to me he had a good knowledge of his job. I would recommend GLOTECH to any of my friends or family.
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Posted 4 years ago
Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren
Posted 4 years ago
Great work Sam of West Bridgford branch. polite hard working got the job done. Made the whole experience tress free.
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Posted 4 years ago
Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren
Posted 4 years ago
Booked my Bosch dishwasher repair online with Glotech on 24/1/22. Dean came as scheduled the next day (25/1/22). He diagnosed and located the fault in about 30mins, discovering that the previous Bosch repair man had fitted a new 'O'ring, 6 years ago, on the wrong side of the heat exchanger connector! He cleaned up the parts and put them back together correctly and it all works fine now. I am very impressed, will use Glotech again.
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Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren
Posted 4 years ago
Could not repair as key parts are now obsolete
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Posted 4 years ago
Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren
Posted 4 years ago
The repair man came he looked at the freezer and said it cannot be fixed and I should be getting some of my money back how hutch I will be getting back many thanks
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Posted 4 years ago
Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren
Posted 4 years ago
Engineer arrived promptly at the time he texted me the evening before (pity I wasn't quite ready for him). He diagnosed the problem with my washing machine - motor sparking and bearings going - and told me the cost of replacing the motor, and later probably other parts as well - practically as much as getting a new machine, which is what he recommended. So although no repair was made it was a useful visit.
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Posted 4 years ago
Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren
Posted 4 years ago
I booked Glotech as the website said no fix no fee , however when they wanted paying before the engineer arrived , I queried that and he said no it’s only for premium members . Was told I needed a new compressor for my FF and new one @£300+ no guarantee it would work properly afterwards . At least the engineer was quite honest and told me a repair was a gamble . So £79 spent for a diagnosis not repair . Maybe not use for FF unless it’s an industrial one worth ££££’s
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Posted 4 years ago
Helpful engineer who sorted the problem. Would use this company again.
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Posted 4 years ago
Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren
Posted 4 years ago
The repair, once organised, was very efficient. It would be helpful if your automated response to a telephone call could include a message saying " if you require a repair service please use the internet to contact us". It is not helpful to be told, "you are eleventh in the queue" when access via the Internet is so efficient.
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Posted 4 years ago
Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren
Posted 4 years ago
Glotech Repairs is rated 4.0 based on 4,923 reviews