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Glotech Repairs Reviews

4.0 Rating 4,985 Reviews
75 %
of reviewers recommend Glotech Repairs
4.0
Based on 4,985 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Glotech Repairs Reviews

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

Write Your review

Anonymous
Anonymous  // 01/01/2019
“Easy booking for repair of washing machine which we had inherited together with a drier when we bought the house last year. Ben arrived and was very efficient and knowledgeable. He also spotted the drier next to the washing machine and pointed out that it was on a recall list, similar machines having caused fires, and disconnected it. We were extremely grateful for this as we may not have picked it up ourselves. Impressed by the service.”
Helpful Report
Posted 4 years ago
Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren
Posted 4 years ago
“No one actually came - or even got back to me.”
Helpful Report
Posted 4 years ago
“Easy booking; good contact to arrange convenient appointment. Engineer arrives promptly and set about the job; fixing it and giving advice. I would use them again for any appliance problems.”
Helpful Report
Posted 4 years ago
Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren
Posted 4 years ago
“I booked a dishwasher repair appointment on Glotech's website before I discovered that my wife had a hospital appointment on the same day. I was advised to contact our local Glotech Repairs office whose manager willingly offered to make our appoinment first of the day to enable both appointments to be fitted in on the same day. Glotech's good humoured, clean and smart, engineer arrived spot on time and was reassuring about the repair which he carried out perfectly within an hour. I don't normally write reviews but my wife and I were very impressed. Thank you Glotech Essex.”
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. I can confirm that I have passed your kind words onto our engineer and customer service team. Kind regards, Lauren
Posted 4 years ago
“Cannot fault my washing machine repair service. From ease of booking, good communication and friendly engineer. Thank you!”
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. I can confirm that I have passed your kind words onto our engineer and customer service team. Kind regards, Lauren
Posted 4 years ago
“Very good availability of engineer”
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. I can confirm that I have passed your kind words onto our engineer and customer service team. Kind regards, Lauren
Posted 4 years ago
“Great service 👏”
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. I can confirm that I have passed your kind words onto our engineer and customer service team. Kind regards, Lauren
Posted 4 years ago
“Very efficient repair. Clean tidy worker. Highly recommend.”
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. I can confirm that I have passed your kind words onto our engineer and customer service team. Kind regards, Lauren
Posted 4 years ago
“When the repairman arrived at my house he did little more the basic trouble shooting information on the OEM website then it’s probably best to buy a new appliance with out attempting a repair (after taking payment in full). I am still awaiting a resolution to my repair after multiple chasing phone calls.”
Helpful Report
Posted 4 years ago
“Arrived on time and did the job .. Good service”
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. I can confirm that I have passed your kind words onto our engineer and customer service team. Kind regards, Lauren
Posted 4 years ago
“Cannot praise Glotech highly enough. From booking to repair, the system worked like clockwork. Booking the first visit on line, I was able to arrange a next day visit. Engineer, Ben, phoned half an hour prior to arrival. He was on time and helpful, ascertained the problem in my washer/dryer and the requisite part was ordered. He said the office would contact me when part arrived. They did, 2 days later and a return date was arranged. Again, Ben turned up on the day within agreed time slot, having phoned to give an ETA half an hour before arrival. Part fitted, everything left clean and tidy and machine in working! Great service all round and would definitely recommend Glotech. Thank you.”
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. I can confirm that I have passed your kind words onto our engineer and customer service team. Kind regards, Lauren
Posted 4 years ago
“phoned on Thursday they came out Friday morning job done in about half an hour. definitely recommend this company”
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. I can confirm that I have passed your kind words onto our engineer and customer service team. Kind regards, Lauren
Posted 4 years ago
“Efficient prompt service, very helpful.”
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. I can confirm that I have passed your kind words onto our engineer and customer service team. Kind regards, Lauren
Posted 4 years ago
“Prompt response and knowledgeable engineer”
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. I can confirm that I have passed your kind words onto our engineer and customer service team. Kind regards, Lauren
Posted 4 years ago
“Quick diagnosis and helpful advice”
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. I can confirm that I have passed your kind words onto our engineer and customer service team. Kind regards, Lauren
Posted 4 years ago
“I didn’t receive notification an engineer was coming to my property. He just turned up on my door and expected the payment for the call out charge. He was in my property all of 10 minutes for his call out, diagnosed the repair and made me pay for the part. An engineer then came out to fix the part, it was an incorrect diagnosis. The company refunded the money for the part but didn’t even compensate me for the call out that they never arranged and misdiagnosed from what I see as deliberate. Not even a call for an apology. Absolutely appalling company / would never ever use again !!!!”
Helpful Report
Posted 4 years ago
“Andrew did an amazing, efficient repair of my Neff oven. I would recommend this company and if he is an example of their technicians they obviously have a very high standard in their employees.”
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. I can confirm that I have passed your kind words onto our engineer and customer service team. Kind regards, Lauren
Posted 4 years ago
“Excellent service. Prompt and efficient”
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. I can confirm that I have passed your kind words onto our engineer and customer service team. Kind regards, Lauren
Posted 4 years ago
“Quick efficient service.”
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. I can confirm that I have passed your kind words onto our engineer and customer service team. Kind regards, Lauren
Posted 4 years ago
“Great company, efficient service. Will definitely use again and recommend.”
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. I can confirm that I have passed your kind words onto our engineer and customer service team. Kind regards, Lauren
Posted 4 years ago
Glotech Repairs is rated 4.0 based on 4,985 reviews