Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.09

4.1 Rating 4,812 Reviews

77 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.1

Based on 4,812 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 7th February 2025

I Puddick

Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Please just don't use this company. Started all good. Needed to order part . Then arrange to fit part a week later. Still going ok. Then receive call from eng . Be there tomorrow. 7.45 am Still going good. Then that night 6.30 PM. Call cancelled. ?????. Ring up call centre. Then problems begins. Eng sick . You can make another appointment 2WEEKS TIME. sorry sir that's our next available appointment. I complain . Sorry we are only a call centre. The mystery is go on line and you can book new repair in two days time . AVOID This company once they have your money No service.”

Helpful Report

Posted 4 years ago

“Engineer attended. Didn't even look at the problem before giving a simple instruction to try a different temperature - advice that he could perfectly well have given over the phone. He had to be persuaded to actually open up the icemaker unit (in fact, I had to do it for him) to see what might have been wrong. Unimpressed.”

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Posted 4 years ago

“This is the second time I have used glotech, once for a washing machine & also for a dryer. On both occasions the service , value for money and staff were excellent.”

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Posted 4 years ago

“Engineer was pleasant and efficient, but he arrived 20 minutes early without warning and did not wear a mask.”

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Posted 4 years ago

“The engineer was on time, very competent and pleasant. I would use this company again without hesitation”

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Posted 4 years ago

“First time using them and very happy with the service. I was surprised that it was so reasonably priced and problem fixed on first visit. Very quick and courteous engineer.”

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Posted 4 years ago

“Avoid at all costs . Firstly original visit cancelled due to " computer problems " . Four days later engineer arrived , no mask , within a few seconds advised motor on extractor had gone , looked for part on phone , could't find it and advised someone would look for part and call within next few days to advise if part available . Not In the house 5 or 6 minutes . Then charged £77.94 for their call out charge . Subsequent call back confirmed part not available Their terms and conditions stitch you up. Would NEVER recommend this company to anyone .”

Helpful Report

Posted 4 years ago

Hi, I have sent across an email to yourself to try and resolve this. Best wishes, Glotech

Posted 4 years ago

“Advertise with a local phone number and then when you finally get through they tell you they don’t cover your area?!”

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Posted 4 years ago

“Friendly, efficient and totally reliable service. My "go to" company for all my appliance repairs. I wouldn't hesitate to recommend them.”

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Posted 4 years ago

“Very good service all round and oven fixed in less than an hour. Thank you”

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Posted 4 years ago

“Very happy with the repair. Felt a bit misled with the cost. Was told £150 for the repair including the part. Turns out the part was a bit more expensive and this was all plus vat. That wasn’t made clear. Ended up being £193. I have since emailed and queried it. Was told it would be passed on to head office. I’ve waited before leaving this review but I’ve had no response. All in all, great repair, shame about rest.”

Helpful Report

Posted 4 years ago

“I was very impressed with the service and although the time was changed from afternoon to morning I was told and the engineer arrived early. My oven was working again in half an hour”

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Posted 4 years ago

“Very good service from the engineer and office staff . Will be recommending your company to others .”

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Posted 4 years ago

“My Samsung oven was tripping the RCD. Engineer arrived as agreed and was respectful of of property and oven. Fault was diagnosed and item replaced, all working fine so far.”

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Posted 4 years ago

“Mechanic arrived promptly and quickly effected repair of the fault on my washing machine. Excellent and polite service, thank you.”

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Posted 4 years ago

“Repairman arrived 1 day later than advertised. Within 10 minutes said Fridge was unrepairable. Probably could have guessed that from description of problem and saved us £77 call out charge for 10 minutes attendance. Wont be using again.”

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Posted 4 years ago

“Booking was very good , but you changed time of the booking and didn’t even wait for a reply . In the end myself and my wife waited in most of the day which was pointless Not very good”

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Posted 4 years ago

“Easy to book, punctual, quick and professional”

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Posted 4 years ago

“repairs were ok . just object to paying for each item when it is repaired on the same day and time”

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Posted 4 years ago

“Your repair man was very promptly on time had a chat at the door and he did not think it was worth repairing so he didn’t come in but very grateful for his advice will definitely book you in the future should we need to bought a new washer instead”

Helpful Report

Posted 4 years ago

Glotech Repairs is rated 4.1 based on 4,812 reviews