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Glotech Repairs Reviews

4.0 Rating 4,923 Reviews
76 %
of reviewers recommend Glotech Repairs
4.0
Based on 4,923 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read Glotech Repairs Reviews

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Anonymous
Anonymous  // 01/01/2019
Great service. Tim did a good job in repairing my American fridge freezer.
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Posted 5 years ago
Company have always treated me well with first class service
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Posted 5 years ago
I was very pleased with the prompt and efficient booking system, and the engineer was very polite and spent a long time fixing my washing machine and explaining the problem. I have added Glotech to my address book in case of future problems.
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Posted 5 years ago
Really nice guys came within the time and they sorted out my washing machine very quickly. Thankyou
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Posted 5 years ago
As my oven is an Italian (Foster) make my broken elements would probably have to be sent From Italy so I decided not to continue. However, the engineer gave it a thorough inspection And found there was an element I had never used so said I could use ONLY that and it would Work for some considerable time. He switched it on and waited to make sure that it was Working. It has been perfect since.
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Posted 5 years ago
Great service
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Posted 5 years ago
The engineer was polite and friendly and carried out the repair in a professional manner.
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Posted 5 years ago
Reasonably short delay in attending, good communication of expected time of attendance and phone call 20 mins before arrival. Did not have the required replacement part in his van but only took 2 days to acquire it. Expensive but no more than competitors.
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Posted 5 years ago
Great, reliable service.
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Posted 5 years ago
Excellent service thank you, will definitely be using your company again.
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Posted 5 years ago
A real joy to get proper service these days. Came promptly when he said he would, and got me going till a part arrived. No hesitation in recommending
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Posted 5 years ago
Customer service is appalling. The repair to our wine fridge took 5 weeks from the first visit. This was due to the company not ordering the spare part. All communication was initiated by us and we had to chase them three times. On the date of the proposed repair, the engineer did not arrive until 30 minutes after the five hour time slot and we had to ring to see where he was. As a result the repair could not be done that day and was not completed until a week later. Despite taking payment for the part in advance, we had a call saying that this was outstanding. The office allocates jobs to the engineers, but the engineers don’t seem to have enough time to travel between jobs and to get them completed. There seems to be no real communication between the engineers and company, and the company and customer. Everything now works, but this was not a pleasant experience.
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Posted 5 years ago
The gentleman that fixed my cooker was very professional and knowledgeable. In fact I had accidentally pressed a button on the cooker that stopped it from igniting and he spotted it straight away. So of course it was a very expensive mistake but I’m very pleased it’s fixed.
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Posted 5 years ago
no probles great communication repair carried out quickly will use again
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Posted 5 years ago
Superb service and some really useful advice.
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Posted 5 years ago
The SAGA continues.the engineer who was supposed to come yesterday didn't and rebooked for today.he didn't call first but turned up about 11 am.great? No .he turned up Without the parts to fix oven.left them in another van.said would take about 1 hour to get to Van and then come back at 4 pm. I thought my maths was bad! Anyway it is now 7 pm and nobody has arrived! What a joke company NEVER USE THIS COMPANY Further instalments tomorrow
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Posted 5 years ago
Came at agreed time. Efficient. Happy my dishwasher works again!
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Posted 5 years ago
Highly recommend Glotech, engineer came out within a week (busy period) and he solved the issue and replaced the part on first visit. Speedy professional service.
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Posted 5 years ago
Nobody turned up, nobody called. Left a voicemail on Saturday and nobody has called back.
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Posted 5 years ago
Very pleased with the service
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Posted 5 years ago
Glotech Repairs is rated 4.0 based on 4,923 reviews