Login
Start Free Trial Are you a business? Click Here

Glotech Repairs Reviews

4.1 Rating 4,877 Reviews
76 %
of reviewers recommend Glotech Repairs
Company Reviews Metrics Info
4.1
Based on 4,877 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 75%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Glotech Repairs Reviews

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

Visit Website

Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

Write Your review

Glotech Repairs 5 star review on 7th February 2025
I Puddick
Glotech Repairs 5 star review on 12th July 2023
S Arora
Glotech Repairs 5 star review on 12th July 2023
S Arora
Glotech Repairs 5 star review on 2nd April 2022
D
Glotech Repairs 5 star review on 22nd July 2021
M From Derbyshire
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
A
Verified Reviewer
“Would definitely not recommend this company . Engineer came in found problem within a minute unfortunately was not given the full information regarding the fix . He then promptly gave me a bill amount of £326.20 for the fix to be done. When phoning to get a repair date was informed on the phone the fix could not be guaranteed. This was not passed on by the engineer as it should of been . The one star is for the very lovely lady on the phone who totally understood my frustration and anger.”
Helpful Report
Posted 4 years ago
A
Unverified Reviewer
“Engineer was professional, and gave helpful advice. Have noted the contact details for the future.”
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 4 years ago
I Powell
Verified Buyer
“Polite and amicable even though he could not fix the problrm”
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 4 years ago
K Maddock
Verified Reviewer
“Paul arrived today and found the fault with my washing machine immediately. He was extremely professional, wore special shoe covers and was just brilliant. I am especially grateful as he arrived a week earlier than I thought he was coming having booked an appointment on line, and been told I would need to rebook. I was then told I wouldn’t get anyone for 8 days! Although lovely when you can eventually get through on the phone I am confused about the discrepancy with appointments? I would recommend the company based on my experience with Paul.”
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 4 years ago
D Glover
Verified Buyer
“The Biotech engineer called to fix our dishwasher within 3 days of booking, quickly identified the problem and had it repaired in a matter of minutes. Brilliant. Would definitely use them again.”
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 4 years ago
J Vaughan
Verified Buyer
“An engineer came to see why the raised temperature red light was staying on, though freezer apparently working. He said he fixed it. A couple of days later it was clear the freezer was now not working at all. I decided that with the £70 call-out charge, getting Glo-tech back again would be throwing good money after bed, and decided to replace the freezer. I know you are within you rights to refuse ma any sort of refund over this, and that I could have asked for a return visit, which I chose not to do, but I think you might have seen your way to at least a partial refund of the £70. Poor customer services, I think.”
Helpful Report
Posted 4 years ago
A Soe
Verified Buyer
“Service was excellent, not expensive, engineer is professional. Thank you so much Glotech.”
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 4 years ago
A
Verified Buyer
“Excellent customer services and top quality repair. Engineer was on time and dealt with the issue and provided further advice. Will use you again.”
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 4 years ago
S
Unverified Reviewer
“I was most impressed with the service and the engineer who came to us. Would not hesitate to use again highly recommend”
Helpful Report
Posted 4 years ago
E Broun
Verified Buyer
“Did receive an email with the description of my appliance problem as was requested twice”
Helpful Report
Posted 4 years ago
A
Verified Reviewer
“Job well done diagnosis and repair completed very professionally”
Helpful Report
Posted 4 years ago
S Seath
Verified Buyer
“Absolutely shocking. On Thursday a Call out was booked for between 8.00am and 1.00pm for the following day. No show so phoned Glotech and kept waiting on a call system for nearly half an hour. Then kept waiting as attempt made to contact contractor. Advised that the contractor had tried to make contact to rearrange but no call received or indeed any message left. As well as wasting time I have now had to rebook someone else who because of the bank holiday Monday can only make Tuesday. So five days wasted. Not at all impressed and definitely won’t be recommending.”
Helpful Report
Posted 4 years ago
C Rose
Verified Buyer
“The first engineer who came, fixed the issue with our range master cooker - but left without fitting the cooker back properly in its place, . The second engineer that came - (Jim), to resolve our range master issue and fix the oven door, was superb! Polite, enthusiastic, extremely knowledgeable and helpful. He fixed the oven door , corrected the flooring damage and refitted the range cooker with perfection and ease. He is a real credit to your company. Please pass on my thanks and commend him for his excellent service. If all engineers were like Jim - you would have no competition in the market.”
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 4 years ago
M
Verified Reviewer
“I booked a next day slot on line which had availability. Was called to be told they could not come that day , one appointed,to wa cancelled with 24 hrs notice and they eventually came 10 days later. Then it took 4 days to send me a quote for a repair. So I do not recommend this company in any way. Poor service but quick to take my money.”
Helpful Report
Posted 4 years ago
S Cooper
Verified Buyer
“Promp friendly professional company would fully recommend their service to anyone”
Helpful Report
Posted 4 years ago
R Powell
Verified Buyer
“A very professional young man….would definitely use them again.”
Helpful Report
Posted 4 years ago
K
Verified Reviewer
“Excellent service. Problem diagnosed quickly, new part ordered and fitted within one week. Great engineer, very polite and friendly. Would recommend.”
Helpful Report
Posted 4 years ago
G Stephens
Unverified Reviewer
“All good, thanks. Diagnosed Oven problem immediately and provided advisory on bulb possible future issue. Would use again although not sure I would need to now, seeing how simple an oven unit internals are. Cost was very competitive, engineer was knowledgeable and friendly and all dealt with in a timely manner.”
Helpful Report
Posted 4 years ago
A
Verified Buyer
“Very fast and efficient response. We requested an engineer's visit on Friday afternoon, this was confirmed on Saturday morning and the engineer came on Monday morning - very impressive. All the people involved were polite and helpful, and the engineer was very good.”
Helpful Report
Posted 4 years ago
D Clarke
Verified Buyer
“The repair to my oven was carried out in a quick and efficient manner. The engineer was informative and friendly. I would recommend Glotech.”
Helpful Report
Posted 4 years ago
Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 4 years ago
Glotech Repairs is rated 4.1 based on 4,877 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request