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Glotech Repairs Reviews

4.1 Rating 4,877 Reviews
76 %
of reviewers recommend Glotech Repairs
4.1
Based on 4,877 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 75%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Glotech Repairs Reviews

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

Visit Website

Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Anonymous
Anonymous  // 01/01/2019
Booked on Saturday and only limited availability so chose a slot for the Wednesday. They called on Tuesday to say it would be earliest of Friday. We called them back and waited on a que for about 30 mins No apology, no help.... So I rebooked online for a slot within 24hrs and they turned up. The issue was a quick fix but the guy scratched our machine quite badly but said it wasnt him. Just didn't stack up what they said initially and now we have paid for a minor issue which took 10 minutes plus a big scratch. Avoid them....
Helpful Report
Posted 4 years ago
We were very pleased with the service we received from Glotech. Found the process very simple, initial visit and subsequent visit to fit replacement part carried out efficiently and courteously. Much cheaper than buying a new appliance!
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 4 years ago
I’m very happy with your service but the only thing i don’t like it is too expensive Part of the washing machine was £30 your charge was £83 in less than 10 minutes
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 4 years ago
The engineer was very efficient - thank you!
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 4 years ago
Excellent service from knowledgeable engineer.
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 4 years ago
Excellent customer service, friendly and helpful
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 4 years ago
Booked the engineer visit with head office, honoured that date and time, engineer very knowledgeable and professional, analysed and fixed the problem and with no initial sharp intake of breath! I had sought local fridge/freezer engineers, and never got back to me or even don't do freezers! Turns ou the guy was local, knew what he was doing , and I use them again, at the drop of a hat, ( if that means anything this day and age?)
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 4 years ago
Booked and gave detail of Bosch Code fault and expected repair. Engineer arrived and ran short 10 min cycle and told us what we had already told you. He explained parts and option to replace. We said fit PCB first but he carried no parts. Contracted to pay call-out fee but your engineer had never seen apple pay!! Receive email from you following day with parts costs. Prices were 79% higher than Bosch retail and your invoice exceed the cost of a new delivered equivalent by £55. Have found local service at an acceptable price. Beware of this company's business model.
Helpful Report
Posted 4 years ago
Having had no contact after booking I was uncertain if the engineer would actually arrive. But he did and was very pleasant and did a good job. I was very satisfied
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Posted 4 years ago
was a bit of delay to get but when came v quick and efficient
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 4 years ago
Arrived on time, fixed the problem efficiently and cherged the agreed price No mess. Pleasant engineer.
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 4 years ago
Very good service we will definitely be using the company again
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Posted 4 years ago
Arrived on time installed hood and left things in good order
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 4 years ago
After an initial disappointment - an appointment for an engineer to come (made with great difficulty and a number of telephone calls) was not kept, withno call to let me know he was sick. Another appointment, together with the second promise of an email receipt for the £77 taken from our account - again not sent/received - yesterday brought the wonderful Ken Patterson to our door. He was polite, respectful of any Covid fears, and best of all with the most wonderful sense of humour. The faulty catch on the oven door was replaced very quickly and with no fuss. Ken made my day! I am still waiting for the receipt of that £77+ but presumably it will come with the invoice for the work done!
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Posted 4 years ago
My dishwasher was fixed by Dean. He was polite, helpful and got the job done quickly and tidily. Very happy to have a working dishwasher again!
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 4 years ago
My dishwasher repair was quick and hassle free Thanks Glotech
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Posted 4 years ago
Service was excellent, the price quoted and agreed was not what I paid, they charged me VAT As a domestic job the vat should have been included in the quoted price!!
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 4 years ago
Paul phoned me to let me know he was coming. He arrived and it was soon clear the problem was due to my incompetence. He was so helpful as he gave the fridge/freezer a complete mot pulled it out and removed the grill at the back. He checked it was in complete working order. Unplugged and reset the controls to factory setting.what could have been a wasted call turned out to be an excellent service and worth the money. He is courteous helpful and a great asset to your Company.
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 4 years ago
I had a really good experience with Glotech. I booked online and someone called me to fix a date. And Wassim successfully fixed my broken dishwasher. He was very polite and efficient. I'll definitely use this company again and I'd recommend them to anyone.
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 4 years ago
Paul, the oven repairer attended to replace my Neff Slide and Hide oven door. Door was removed for cleaning. Instructions followed to the finest detail and also called up the Neff instructional video. When the door came off, a long bar came away from the door and I couldn't replace the door. Paul persevered with several methods and finally fixed and replaced the door. I was delighted with Paul's calm and professional attitude. He explained the problems until he found a way to replace the door in full working order. I could never have got the door back on myself. Thank God for Paul and Glowtech! It was going to take Neff about 2 weeks to get someone out and I'm glad we used Glotech instead. I would definitely recommend this company.
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 4 years ago
Glotech Repairs is rated 4.1 based on 4,877 reviews