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Glotech Repairs Reviews

4.0 Rating 4,923 Reviews
76 %
of reviewers recommend Glotech Repairs
4.0
Based on 4,923 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read Glotech Repairs Reviews

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Anonymous
Anonymous  // 01/01/2019
Gavin arrived punctually and assessed the problem with the dishwasher. Problem resolved within minutes and all appears to be working ok now.
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Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 4 years ago
Quick response but item was beyond economic repair.
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Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 4 years ago
Great company. Excellent customer service. Would not hesitate in recommending.
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Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 4 years ago
The engineer who visited us was called Chris. He was great. He resolved our problem but took time to make sure that every element of our appliance was working. He also gave some helpful advice on how to look after the appliance in future. Would definitely use this company again.
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Posted 4 years ago
I am very unsatisfied. I had an appointment twice and no one came. I had a broken freezer so I was up to time. Besides, no one was concerned about missed deadlines. On the phone, I only heard it when you want your next visit?
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Posted 4 years ago
Not impressed! When I asked about the repair, I said that I thought it was the bearings, as you could feel the drum grating when rotated by hand, so they had a good 'heads up' that this was the problem. They visited, at a cost of £76, spent approx 3 minutes there and confirmed that it was indeed the bearings. Then went on to say that the bearings would be more than the cost of a new washing machine (over £300). My grievance, is that the knew the make & model in advance, they also knew that there was a very good chance it would be the bearings. So why did they not advise me of the cost at that stage? I think I know the answer, £76 for 3 minutes work. They then offered to sell me a new machine at a discounted rate, which was more expensive than other companies, without the discount!
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Posted 4 years ago
We were very happy with the prompt service and repair to our AEG oven
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Posted 4 years ago
Prompt , friendly and knowledgeable staff
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Posted 4 years ago
Excellent friendly service. Very efficient
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Posted 4 years ago
Prompt service and would seem to have fixed the problem with our freezer by replacing the door seal. The fitter was very obliging and would use this company again.
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Posted 4 years ago
Dish washer had ceased functioning with no obvious fault. Contacted Glotech on the Tuesday & engineer Joe arrived on the Thursday. Established the problem (faulty sensor within the water inlet pipe), ordered the part & fitted the following Tuesday. No fuss, no mess & no additional call out fee, just the price of the part. Machine now works perfectly. Very happy customer.
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Posted 4 years ago
Engineer, Rob W, quickly fixed my washing machine issue and made me aware on how to maintain a washing machine longer. Highly recommend Glotech.
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Posted 4 years ago
Thank you so much - from the moment our call was answered to the time our appliance was fixed and leaving this review we felt very happy with the service we were given and we will now always call Glotech first. Thank you
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Posted 4 years ago
Very efficient and reliable. Carried out repairs to a fitted double fan oven which required a replacement element. Always quite a queue waiting when telephoning but I guess they are popular and busy. Not the cheapest labour cost I have ever seen, but as I say an efficient and professional service.
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Posted 4 years ago
CHECK THE PARTS ARE AVAILABLE FOR YOUR APPLIANCE BEFORE USING GLOTECH. Repair booked online, I advised that the Make and Model Number and I thought the Bearing was noisy. Engineer at attended as scheduled and advised the Bearings are not available for the Make and Model. Full Call Out Fee still charged.
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Posted 4 years ago
Quick and easy to book. Friendly engineer who dealt with the problem effectively and swiftly. All very good. Will be using Glotech again.
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Posted 4 years ago
I was very impressed with the service, easy to get through on the phone and make an appointment. Engineer was very polite and respectful. Highly recommend this company.
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Posted 4 years ago
Speedy Engineer next day appointment. From start Engineer gave confidence in his professionalism, knowledge of appliance, meticulous to detail, had all equipment and tools to carry out thorough job in a logical manner. Analysis and remedy within 20 mins. Provided advice on way forward. Engineer was always polite and informative.
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Posted 4 years ago
I was super impressed with the slick online booking system, which clearly worked. Joe landed promptly on the morning of the day specified. Identified the problem, sorted in a flash. Showed me exactly what the problem had been. Very helpful and clearly a bloke who cared about his work. Would use these guys again in a heartbeat(quick spin) :-)
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Posted 4 years ago
DO NOT USE THIS COMPANY, EVER!
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Posted 4 years ago
Glotech Repairs is rated 4.0 based on 4,923 reviews