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Glotech Repairs Reviews

4.1 Rating 4,810 Reviews
77 %
of reviewers recommend Glotech Repairs
Company Reviews Metrics Info
4.1
Based on 4,810 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 76%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Glotech Repairs Reviews

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

Visit Website

Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 7th February 2025
I Puddick
Glotech Repairs 5 star review on 12th July 2023
S Arora
Glotech Repairs 5 star review on 12th July 2023
S Arora
Glotech Repairs 5 star review on 2nd April 2022
D
Glotech Repairs 5 star review on 22nd July 2021
M From Derbyshire
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“Booked and gave detail of Bosch Code fault and expected repair. Engineer arrived and ran short 10 min cycle and told us what we had already told you. He explained parts and option to replace. We said fit PCB first but he carried no parts. Contracted to pay call-out fee but your engineer had never seen apple pay!! Receive email from you following day with parts costs. Prices were 79% higher than Bosch retail and your invoice exceed the cost of a new delivered equivalent by £55. Have found local service at an acceptable price. Beware of this company's business model.”
Helpful Report
Posted 4 years ago
J Wickstead
Verified Buyer
“Having had no contact after booking I was uncertain if the engineer would actually arrive. But he did and was very pleasant and did a good job. I was very satisfied”
Helpful Report
Posted 4 years ago
R Nicholl
Verified Buyer
“was a bit of delay to get but when came v quick and efficient”
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 4 years ago
B Oldham
Verified Buyer
“Arrived on time, fixed the problem efficiently and cherged the agreed price No mess. Pleasant engineer.”
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 4 years ago
M Walsh
Verified Buyer
“Very good service we will definitely be using the company again”
Helpful Report
Posted 4 years ago
Mr R Steed
Verified Buyer
“Arrived on time installed hood and left things in good order”
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 4 years ago
Anonymous
Verified Reviewer
“After an initial disappointment - an appointment for an engineer to come (made with great difficulty and a number of telephone calls) was not kept, withno call to let me know he was sick. Another appointment, together with the second promise of an email receipt for the £77 taken from our account - again not sent/received - yesterday brought the wonderful Ken Patterson to our door. He was polite, respectful of any Covid fears, and best of all with the most wonderful sense of humour. The faulty catch on the oven door was replaced very quickly and with no fuss. Ken made my day! I am still waiting for the receipt of that £77+ but presumably it will come with the invoice for the work done!”
Helpful Report
Posted 4 years ago
J
Verified Reviewer
“My dishwasher was fixed by Dean. He was polite, helpful and got the job done quickly and tidily. Very happy to have a working dishwasher again!”
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 4 years ago
S Sach
Verified Buyer
“My dishwasher repair was quick and hassle free Thanks Glotech”
Helpful Report
Posted 4 years ago
C Smith
Verified Buyer
“Service was excellent, the price quoted and agreed was not what I paid, they charged me VAT As a domestic job the vat should have been included in the quoted price!!”
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 4 years ago
C
Verified Reviewer
“Paul phoned me to let me know he was coming. He arrived and it was soon clear the problem was due to my incompetence. He was so helpful as he gave the fridge/freezer a complete mot pulled it out and removed the grill at the back. He checked it was in complete working order. Unplugged and reset the controls to factory setting.what could have been a wasted call turned out to be an excellent service and worth the money. He is courteous helpful and a great asset to your Company.”
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 4 years ago
J Maidenhead
Verified Reviewer
“I had a really good experience with Glotech. I booked online and someone called me to fix a date. And Wassim successfully fixed my broken dishwasher. He was very polite and efficient. I'll definitely use this company again and I'd recommend them to anyone.”
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 4 years ago
M Williams From Camberley
Unverified Reviewer
“Paul, the oven repairer attended to replace my Neff Slide and Hide oven door. Door was removed for cleaning. Instructions followed to the finest detail and also called up the Neff instructional video. When the door came off, a long bar came away from the door and I couldn't replace the door. Paul persevered with several methods and finally fixed and replaced the door. I was delighted with Paul's calm and professional attitude. He explained the problems until he found a way to replace the door in full working order. I could never have got the door back on myself. Thank God for Paul and Glowtech! It was going to take Neff about 2 weeks to get someone out and I'm glad we used Glotech instead. I would definitely recommend this company.”
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 4 years ago
S Coulston
Verified Buyer
“Straightforward, easy booking with lots of availability. The engineer was very friendly, competent and knew what he was doing, fixed our dishwasher and advised how to look after it. Friendly and professional service, highly recommended.”
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 4 years ago
M Woods
Unverified Reviewer
“Very pleased with the way Gavin attended my CDA built in oven and tested then replaced the element x”
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 4 years ago
B Irwin
Verified Reviewer
“I have a fridge which is leaking water, because of a broken seal. The engineer who arrived was very nice, however he said he was unable to do anything there and then, but Glotech would have to order the new seal to fit. Fair enough, but I then receive an email saying they are unable to order the part or repair the fridge. This is a main brand (AEG) and only 6yr old fridge. So I paid £77 to be told what I knew, that the fridge was broken. No other action was provided, or partial refund offered. For a service that claims to be "The UK's leading domestic appliance repair company" and for a popular brand, I find this very poor.”
Helpful Report
Posted 4 years ago
C Newbury
Verified Reviewer
“Very satisfied with the service from start to finish. My Samsung American Fridge Freezer "died" on Sunday. Contacted Glotech on Monday, they arranged an engineer "Jim" to visit on Wednesday morning. Jim was on time, courteous, very knowledgeable and professional. Diagnosed a faulty PCB, ordered the part and came back Friday morning and fitted. Problem solved and fridge freezer working again. Fantastic service would highly recommend.”
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 4 years ago
A Smith
Verified Reviewer
“Similar to L.Dallas my freezer iced up again after I had defrosted it so I thought it was time to call in the professionals. Jim arrived exactly when he said he would. He was covid aware and respectful of our new kitchen. He quickly diagnosed the problem and fixed it. Talking to him while he worked it became obvious that he was very competant and I learnt that Glotech repair all types of appliances. I will certainly use them again.”
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 4 years ago
P FIELD
Verified Reviewer
“Anthony was efficient, kind and very quick to repair my dishwasher. I had quotes of £209+ and while £77.94 for my siemens repair worked out expensive for the time taken to fix the problem, which I was aware of before Anthony arrived, I would use them again.”
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 4 years ago
K
Unverified Reviewer
“Paul was very friendly and diagnosed the problem quickly and completed the repair of the oven promptly. Price was very competitive, will definitely use them again.”
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 4 years ago
Glotech Repairs is rated 4.1 based on 4,810 reviews
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