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Glotech Repairs Reviews

4.1 Rating 4,877 Reviews
76 %
of reviewers recommend Glotech Repairs
Company Reviews Metrics Info
4.1
Based on 4,877 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 75%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Glotech Repairs Reviews

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

Write Your review

Glotech Repairs 5 star review on 7th February 2025
I Puddick
Glotech Repairs 5 star review on 12th July 2023
S Arora
Glotech Repairs 5 star review on 12th July 2023
S Arora
Glotech Repairs 5 star review on 2nd April 2022
D
Glotech Repairs 5 star review on 22nd July 2021
M From Derbyshire
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
M Waterfield
Verified Buyer
“A friendly and efficient service. No problems at all.”
Helpful Report
Posted 4 years ago
Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 4 years ago
M Valeri
Verified Buyer
“Never got past the online booking phase . Nobody turned Up Or returned my calls . Never again”
Helpful Report
Posted 4 years ago
Hi Marienella, I have had a look on our system and can see that you requested a booking for the 17th August 2021 between 12-5pm. Our engineer attended but you advised that the repair was not required anymore. Kind regards,
Posted 4 years ago
A
Verified Buyer
“Easy booking system, excellent service and professional and friendly engineer”
Helpful Report
Posted 4 years ago
A
Unverified Reviewer
“Excellent first call out and subsequently good repair job - excellent service all round.”
Helpful Report
Posted 4 years ago
A
Verified Buyer
“Great job done. Friendly, efficient and tidy and gave some good advice!”
Helpful Report
Posted 4 years ago
T Whiting
Verified Buyer
“James very polite and helpful. Unfortunately Machine beyond repair so will be getting a new one but will remember you in future should I need any help.”
Helpful Report
Posted 4 years ago
Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 4 years ago
S Egan
Verified Buyer
“The technician was excellent , prompt , efficient and very professional .”
Helpful Report
Posted 4 years ago
Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 4 years ago
P Field
Verified Reviewer
“Paul phoned me to advise me he was on his way - turned up on time and quickly worked out what the problem was and fixed it. Went above and beyond - fixed a broken oven bulb and the fan and wore slippers to protect our floor . Great job and cheaper than I feared!”
Helpful Report
Posted 4 years ago
Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 4 years ago
E Wait
Verified Reviewer
“A total rip-off We first contacted this company on the 19th July. After many different reasons the engineer finally came on Tuesday 10th August. He said he would order the parts but when we rang up to find out when he was coming back we found out they had not been ordered even though we had paid for the parts and the call out. He was meant to be coming today to fix them but I had a call to say he would not be coming until next Tuesday 31th August. I didn't really want to give this company a one star.”
Helpful Report
Posted 4 years ago
M Dare
Unverified Reviewer
“My home was visited by Dean who was very knowledgable, professional and friendly. I was a woman on my own and I felt comfortable in his presence. He fixed my freezer but had to order a new part and he told me how to fix it when it was delivered. Good service at a reasonable cost.”
Helpful Report
Posted 4 years ago
M Dare
Verified Reviewer
“The engineer named Dean visited my home today to repair a hotpoint freezer. Very efficient, knowledgable and friendly. Simply needed a new part which was ordered and should arrive soon. I was a woman on my own and I felt very comfortable in his presence. Thank you Dean.”
Helpful Report
Posted 4 years ago
S Kirby
Verified Buyer
“On the initial call out I had next day service which was excellent. I had to call them out again as I had water leaking from the bottom of the machine they couldn’t come out for two days which was a bit disappointing. Next time I am going to put a wash in before the engineer leaves. Both engineers were very friendly.”
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 4 years ago
A
Verified Buyer
“Very prompt service.Highly recommended.”
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 4 years ago
S Hatfield
Unverified Reviewer
“Jim and Jon came to fix my fridge. They were both fantastic. So very efficient, kind and friendly. Highly highly recommend. 5 stars!”
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 4 years ago
A Hyatt
Unverified Reviewer
“Wow. It took less than 24 hours for Glotech to assess both my fridge and my dishwasher. Gavin, the repairer, was professional, friendly, knowledgable and quick. The fridge is fixed. Parts have already arrived for the dishwasher and Glotech are returning tomorrow (3 days after assessment). The callout price was a bit dearer than I was expecting as the advert didn’t include VAT; however, the service was excellent, I would recommend this company and I would use them again.”
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 4 years ago
V Fry
Verified Buyer
“Excellent service. Prompt response, Came out the next day”
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 4 years ago
A
Verified Reviewer
“Disgusting unreliable Service I took half a day off for my washing machine to be fixed with glow tech , no one turned up without even a courtesy call to advice me . Apparently their excuse was that the engineer’s van broken down so it was beyond their control. So I rebooked an new appointment taking half a day off again to finally have my washing machine fixed. Again after a long morning finally the technician turns up but without the part ! Unbelievable!! This company is completely unreliable and incompetent don’t waste your time and money”
Helpful Report
Posted 4 years ago
A
Verified Reviewer
“Engineer was very courteous and helpful, even though the washing machine was in a difficult position and 10 years old. Fixed the problem (new carbon brush needed for the motor), showed me the part he replaced and it is now working fine. Excellent service by Wassim. AB. Teddington. 16/08/21”
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 4 years ago
P Cobb
Verified Buyer
“Engineer was with us for 2 minutes. Told us he could fix the problem, but we'd have to pay another call out fee, yet in the T&C's it says every thing is covered under 1 fee, you just need to pay for the parts. Clearly this was a lie. He then left without fixing anything and said we're best off buying a new fridge”
Helpful Report
Posted 4 years ago
V Main
Verified Buyer
“Excellent service. exactly as advertised. Price very fair for central London.”
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 4 years ago
Glotech Repairs is rated 4.1 based on 4,877 reviews
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