Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.03

4.0 Rating 4,923 Reviews

76 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.0

Based on 4,923 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 7th February 2025

I Puddick

Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service have used them 3 times now and each time was a brilliant service”

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Posted 4 years ago

“I contacted this company as a result of the reviews - I certainly wasn’t disappointed. They were professional, knowledgeable and very clean and tidy in their work. Highly recommend ⭐️⭐️⭐️⭐️⭐️”

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Posted 4 years ago

“Excellent service. Prompt and efficient. My fridge was 12 years old, but Glotech brought it back to life!”

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Posted 4 years ago

“DO NOT USE their repair service. I'm not sure if any of the reviews are genuine because my experience of Glotech has been woeful. 4 weeks down the repair line and I get lies after lies and £170 spent with no fridge. Terrible service, it takes 20 minutes each time to talk to them. They just send you text messages minutes before they are due to visit to cancel their appointments giving you spurious excuses that the part didn't arrive when they said it had 1 week before that... They have young people over the phone who bless them are just answering machine, you can't talk to anyone else even if you ask for you complaint to be escalated. ZERO star for me if it was all all possible.”

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Posted 4 years ago

“very good service. came on time and fixed my oven. thanks”

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Posted 4 years ago

“Easy and quick to book but the best part was the excellent customer service and can-do attitude from the engineer who also fascinated my little boy for a good while! All sorted in one visit. Perfect. Thank you!”

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Posted 4 years ago

“The technician was a very amiable and helpful young man”

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Posted 4 years ago

“Never heard from them although I thought a visit had been booked.”

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Posted 4 years ago

“An expensive callout for a terminal diagnosis. The technician was knowledgable though, plus pleasant and polite.”

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Posted 4 years ago

“Requested a visit with specific parts, engineer turned up with no parts and could not repair the fault ... 5 days to get the part that I requested in the first place. Ended up getting the repair done by another firm”

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Posted 4 years ago

“Booked appointment for 13/09/2021 got conformation, then got rearranged appointment for the 12/09/21 i phoned to explain that i had to go out that morning so unless engineer could be with me before 9 appointment would have to be changed, had text back to say i was first call 8 O'clock. Engineer called at 8.02am to say he would be with me in about 50/55 minuets, i told him i was not happy and he asked did i still want him to come i said yes, 9.40 no show phoned engineer, he called .me a liar and said i told him not to come. I run a small heating company who carry out boiler service and repairs 1st call 8 oclock is first call 8 oclock and not when it suits engineer especially on a sunday morning.”

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Posted 4 years ago

“Fantastic service. I had a repair man call in a say earlier than scheduled as they had a cancellation. He worked out what was wrong with my dishwasher. I paid for parts and visit and he was back the following week to fix it. My dishwasher is working well. It's a really old model so was a risk to spend on it but has been worth it.”

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Posted 4 years ago

“Very efficient and helpful. Corresponding in a timely manner. Very fair costings”

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Posted 4 years ago

“We had a friendly engineer who came and happily fixed our oven. The problem we had was the company made a mistake with our invoice. I paid the engineer in full on the day and they had missed of a charge of £11.79 I have since been threatened with court action. When I called to find out what was wrong I had horrendous customer service and was told I was petty. It’s such a shame as I would of used the company again but they need to address customer service.”

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Posted 4 years ago

“Gavin the engineer was very polite and helpful would definitely use again he certainly was very knowledgable and even explained what caused the problem”

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Posted 4 years ago

“Booked on line no problems. There were some difficulties with the automated phone system they used to then confirm the booking, however Gavin arrived on time, diagnosed and completed the repair. No messing about, as no parts were needed it was fixed in 30 minutes he was open about the fault I felt the pricing was fair and the service spot-on. I I had confidence in Gavin. Will certainly use them again as my first point of call.”

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Posted 4 years ago

Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech

Posted 4 years ago

“Quick, polite, professional”

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Posted 4 years ago

“On time. Pleasant engineer who explained fault and our options. As we decided to buy new machine it was ordered and installed on time and old machine removed in efficient fashion. Paperwork including proof of purchase in order.”

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Posted 4 years ago

“From the telephone call to the repair - great service”

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Posted 4 years ago

“Great service. I had my ice maker replaced. They were able to source the part and install it. The administration was quick and efficient. The people that arrived on site were knowledgeable and professional. Will use again.”

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Posted 4 years ago

Glotech Repairs is rated 4.0 based on 4,923 reviews