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Glotech Repairs Reviews

4.1 Rating 4,810 Reviews
77 %
of reviewers recommend Glotech Repairs
Company Reviews Metrics Info
4.1
Based on 4,810 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 76%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Glotech Repairs Reviews

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

Visit Website

Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

Write Your review

Glotech Repairs 5 star review on 7th February 2025
I Puddick
Glotech Repairs 5 star review on 12th July 2023
S Arora
Glotech Repairs 5 star review on 12th July 2023
S Arora
Glotech Repairs 5 star review on 2nd April 2022
D
Glotech Repairs 5 star review on 22nd July 2021
M From Derbyshire
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
P Jeffery
Unverified Reviewer
“We had Sam call today, fridge/freezer no water or ice. Also the fridge tripped the RCD board. This resulted in conformation of a terminal compressor which we suspected. So although Sam didn’t fix it, because we said we would just look at replacing it. But he was excellent. Friendly, knowledgeable and couldn’t do enough for us. Highly recommended. Peter Jeffery”
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 4 years ago
Anonymous
Verified Buyer
“Very quick to respond and helpful although was unable to mend my 8 year old dishwasher as the part is no longer available, hence only four stars.”
Helpful Report
Posted 4 years ago
Mr M Brown
Verified Buyer
“Very pleased with Andre the engineer who assessed what the problem was with our Miele dishwasher and arranged to order the new Autostop required and Ben who supplied and fitted the unit. Both Andre and Ben arrived on time, were very polite, informative and professional and, after each visit, the work was finished in a very tidy manner. Thanks also to Natasha at the office who carried out the admin work and fully kept us up-dated by email. Will certainly use Glotech in the future and highly recommend them to others. Many thanks!!”
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 4 years ago
L Youngs
Verified Buyer
“Excellent service. Speedy response to initial call. The engineer was polite and friendly and completed the work quickly and efficiently. Would definitely recommend”
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 4 years ago
M Pollard
Verified Buyer
“I was a bit miffed because the engineer told me I can’t order any spares for my cooker because it’s obsolete now, I would of thought I would of been told that when I originally phoned in with the fault on the desk , costing me £100”
Helpful Report
Posted 4 years ago
T Gardner
Verified Buyer
“Responded quickly to my call for assistance, solved the problem with no fuss.”
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 4 years ago
Anonymous
Verified Reviewer
“Fixed labour cost a rip off at over £100, engineer was with me for 10mins, barely checked anything, then advised I need to spend over £200 in addition to labour charges to fix problem. Then got an email asking whether I wanted to buy a new fridge off them, all £500 plus, what a joke, will def avoid in the future.”
Helpful Report
Posted 4 years ago
S Medlock
Verified Buyer
“Advised by your engineer a 90% success rate in fitting new gas in freezer, costing extra £72, then told sorry it hasn't worked. Hard luck! Was left with freezer full of fast thawing food and £150 bill”
Helpful Report
Posted 4 years ago
Anonymous
Verified Reviewer
“Thinking my Zanussi Washing machine needed a replacement door seal - it was not leaking but looked a horrible colour I called for your engineer to look at it. He came as arranged and agreed with me but I then had to wait for the part to be ordered. When it was available, a different engineer came to do the replacement BUT said the seal did NOT need replacing. So I regret he had a wasted journey. Wasted time all round for me and your engineer - it is NOT a question of cost because you have refunded cost of new seal - but why did the two engineers opinion differ?”
Helpful Report
Posted 4 years ago
Anonymous
Verified Reviewer
“Very impressed with the service when my dishwasher and fridge broke down. Wassim did a great job of fixing them and the also explaining best way to maintain them.”
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 4 years ago
Anonymous
Verified Reviewer
“It has now been over 2 months since I first contacted Glotech to fix my dishwasher. I have had them cancel more that once, try to repair the machine 3 times, replace 2 parts and then want to replace them again and charge me for them a second time. I have spent many long minutes waiting in line on the phone to talk to them to receive no help whatsoever . After complaining to the website on the 12/07/21 I am still waiting for them to "Look into this" for me. I am thoroughly dissatisfied with the service they offer”
Helpful Report
Posted 4 years ago
S Dinu
Verified Buyer
“Great service, polite engineer? Everithing went smoothly.”
Helpful Report
Posted 4 years ago
Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 4 years ago
D York
Verified Buyer
“Disgraceful service. Didn’t check whether parts were available for my appliance even though they asked for the make and model before arranging an appointment. They then sent an engineer who by his own admission didn’t know what was wrong but thought it was one of three possibilities. He did try to speak to his manager by telephone for advice but his call went unanswered. After telling me he would go back to get parts and return to attempt a repair he took my payment on his card reader. He had been gone less than five minutes when l received an email stating that parts were obsolete for my appliance so the job was closed ! As the engineer hadn’t diagnosed the fault l would not have paid £74:34 for him to be in my house for twenty minutes if he hadn’t said he would return. Glotech must have known that parts for my appliance were obsolete to have been able to inform me so quickly. I feel violated, and the manager’s response to my complaint just added insult to injury. I’m absolutely disgusted.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Unable to fix fridge freezer but helpful engineer would use again”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“turned up could not fix, went away saying they would call back, no call back, money returned with no explantion . So much for professional help, honesty is good even if you cant fix or its to complicated.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Reviewer
“Very friendly and professional engineer who fixed my microwave at an affordable price. Both the Company and the engineer kept me informed throughout. Very pleased with the service.”
Helpful Report
Posted 4 years ago
Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 4 years ago
L Dallas
Verified Buyer
“Very happy with your service, my fridge had stopped working and it turned out it was just ice behind the back panel. This was steamed away and the fridge is now lovely and cold again. Very friendly guy and very respectful that he didn't damage my kitchen floor when moving the fridge freezer.”
Helpful Report
Posted 4 years ago
Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 4 years ago
Anonymous
Verified Reviewer
“Dean was great for my washing machine repair yesterday Already had the part to hand and had it replaced really quickly Thank you”
Helpful Report
Posted 4 years ago
Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 4 years ago
F Durnian
Verified Buyer
“The engineer was really quick & efficient at identifying the problem with the washing machine & repairing it. Would recommend & use again.”
Helpful Report
Posted 4 years ago
Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 4 years ago
S K
Verified Reviewer
“Sam was quick and efficient in the repair of our oven. He explained why the fan heater had failed and installed a new fan heater for us. He was happy to answer any questions and was professional in his works.”
Helpful Report
Posted 4 years ago
Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 4 years ago
Glotech Repairs is rated 4.1 based on 4,810 reviews
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