Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.09

4.1 Rating 4,813 Reviews

77 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.1

Based on 4,813 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 7th February 2025

I Puddick

Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The engineer arrived on time and carried out the repair in a professional and friendly manner.”

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Posted 5 years ago

“Quick response and problem efficiently solved”

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Posted 5 years ago

“Your man Travis visited as we had a noisy fridge which we worried would mean replacement or substantial expenditure. However he diagnosed as vibrating fan at rear. It was an integrated unit so was tricky to access but he did and resolved the situation. He was cheery and professional throughout and we were delighted with the result....it reflects well on your company. Thank you and we will certainly use you again and have already mentioned your name to others. Regards Ian and Barbara Meekin”

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Posted 5 years ago

“Friendly, knowledgeable mechanic. Explained everything clearly and did a great job.”

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Posted 5 years ago

“Very impressed with booking a call and promptness and efficiency of engineer. Would definitely use Glotech again ourselves and recommend to other people.”

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Posted 5 years ago

“Good polite service”

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Posted 5 years ago

“Very responsive, friendly engineer, quick diagnosis and rapid ordering of part, followed by final visit to install. Very cost effective, thanks”

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Posted 5 years ago

“Excellent service , would highly recommend your company”

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Posted 5 years ago

“Engineer arrived on time identified the fault, ordered the parts and returned a couple of weeks later. Fitted the parts ok cooker working fine.”

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Posted 5 years ago

“We are new to the area and needed an engineer to come out to our washing machine. The booking process was easy by telephone, the guy contacted us when on his way and the repair was carried out within the terms set. All good and we will use Glotech again.”

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Posted 5 years ago

“Efficient and friendly. Arrived with the necessary part, fitted it and left the cooker working properly. What more could I ask!”

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Posted 5 years ago

“I've been booked in for repair, receive confirmation, however, the email didn't reach to the service team which in Bristol, the engineer didn't turn up for my customer and I need to sort out myself to contact bristol team and rearrange Two different customer service members didn't give me an answer about why they didn't receive email, and what's is going on with the appointment. Put me in a complicated situation, as i need to let my customer know and back and forward to contact your team and bristol team as well Not impress at all. Really not happy with your service.”

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Posted 5 years ago

“Repair technician very polite and efficient”

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Posted 5 years ago

“Service was quick and efficient.”

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Posted 5 years ago

“Fantastic. A traditional old -fashioned service company that tries to do the best for its clients.I was pleasantly surprised that such service still exists.”

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Posted 5 years ago

“Very good service - quick and thorough”

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Posted 5 years ago

“The guy from Exclusive Repairs was excellent. I didn't catch his name, but would like to know it as I would ask for him in future if I need a repair again. He tested/disconnected everything but couldn't find a fault, and was slightly distraught because he didn't like not being able to resolve the problem for a customer - a very good attitude. He know his stuff very well, and concluded it could only be a computer problem, a repair which was not really cost effective compared with buying a new machine. In fact, since he reconnected everything, the machine has been working perfectly, so perhaps he did unknowingly resolve the issue after all. We'll have to see if it crops up again.. Excellent service.”

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Posted 5 years ago

“Booked appointment to repair fridge freezer. Engineer came said needed new thermostat however when we phoned told problems getting part. Phoned on a number of occasions and spoke to both companies. Often did not call back and only answered emails after I sent 2 or 3. Eventually made other arrangements asked for refund which was refused by yourselves an Kent Appliance World. Kent Appliance World quoted £70 for part. Part available on Zanussi website for around £30. Very dissatisfied lack of communications and customer care all round. Will not use again”

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Posted 5 years ago

“The repair engineers are polite , courteous and efficient . There appears to be a genuine enthusiasm to get things right and if things do go wrong sort them out quickly and efficiently . I would have no hesitation in recommending this company .”

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Posted 5 years ago

“Easy to arrange engineer visit. Engineer arrived within time slot and called before arrival. Lovely guy, very thorough, talked me through the issue and how he was checking for the cause of the problem. Left the area very clean. I’m very satisfied, would use Glotech again and would recommend.”

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Posted 5 years ago

Glotech Repairs is rated 4.1 based on 4,813 reviews