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Glotech Repairs Reviews

4.0 Rating 4,968 Reviews
75 %
of reviewers recommend Glotech Repairs
4.0
Based on 4,968 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Glotech Repairs Reviews

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Anonymous
Anonymous  // 01/01/2019
Dual fuel cooker oven efficiently repaired in two visits. Total cost not too eye watering!
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Posted 5 years ago
The engineer who fixed our washer dryer (Vladimir) was excellent he was very knowledgeable and conscientious. It took 3 attempts to fix and customer services did not keep me informed if what was happening the motor was out of stock and I called twice before they got back to me but am overall happy with Glotech would have been a 5 if not for this .
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Posted 5 years ago
engineer perfect, arrived after 10 days (so slow), no part on board (yet I gave them part number), then wait another two weeks for part, then now, engineer sick, so rebooking - a month without freezer (so far) I wonder if this review makes it into the list!
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Posted 5 years ago
Hi Andrew, I can only apologise for the inconvenience this has caused you, and I completely understand the frustration. Unfortunately our engineer did call in sick today and we have no one else who can cover his jobs. I'm really sorry again and if we get any cancellations we will be sure to book you in. I'll be sure to mark this as urgent on our system. Kind regards, Glotech
Posted 5 years ago
Alex is a very personable, competent guy who did a great job.
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(Alx) - Posted 5 years ago
Found fault with cooker no problem. A honest and reliable service, highly recommended.
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Posted 5 years ago
Excellent service and friendly guy.recommended.
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(Alx) - Posted 5 years ago
Excellent service and friendly guy.recommended.
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(Alx) - Posted 5 years ago
I scheduled a refrigerator repair with Glotech, who then subcontracted it out to Vertex. After nearly two weeks, a repairman called to say he couldn't make it that day, but would arrive the next morning. He arrived the following evening and then ordered a part that would arrive in "3-5 days". 8 days later no one contacted me, so I called a few times before hearing that someone would arrive the next day (but in reality two days later). The new repairman installed the new part (thermostat), but then blew the wall fuse and decided to plug in the fridge in a socket over the stove before leaving in a hurry. Everyone I talked with was friendly, but the system they have in place isn't responsive and people seem overworked. Every time I attempted to contact Glotech, they would immediately forward me to Vertex, without addressing the issue.
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Posted 5 years ago
Alex is professional and an expert in his role. Highly recommended
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(Alx) - Posted 5 years ago
Friendly and prompt service from Alex thank you
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(Alx) - Posted 5 years ago
Wonderful man arrived early and fixed my washing machine with good humour - and even put up with a rabid chihuahua Cannot fault anything about this company
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Posted 5 years ago
Danielle was patient and understanding as we tried to find the part for my Cannon Cambridge cooker which I have had for 20 or more years One week later I have the correct part and will recommend your firm to anyone who needs to use a firm like yours Inga MacKerron
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Posted 5 years ago
Efficient diagnosis on first visit then parts quickly fitted on second call.
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Posted 5 years ago
Diagnosed problem, ordered parts and fixed my microwave very promptly. Would recommend.
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Posted 5 years ago
My repair men were very efficient and diligent. Two thumbs up!! Highly recommend!
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Posted 5 years ago
Two visits by so called engineers and nearly £200 later, Glotech still couldn’t fix a cooker hood. Customer service was rude and would not discuss refunding call out charges. Look elsewhere if you want something fixed.
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Posted 5 years ago
Great guy Alec. Friendly pollte and great customer service. Would recommend him to anyone .
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(Alx) - Posted 5 years ago
Alex identified and fixed the problem quickly. Worked very neatly. Nice job.
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(Alx) - Posted 5 years ago
Give more money to this man
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(Alx) - Posted 5 years ago
Give more money to this man
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(Alx) - Posted 5 years ago
Glotech Repairs is rated 4.0 based on 4,968 reviews