Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.02

4.0 Rating 4,968 Reviews

75 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.0

Based on 4,968 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 7th February 2025

I Puddick

Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

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“First class service. Engineer showed up on time and fixed our fridge to our complete satisfaction. Pricing is fair and reasonable. Very happy with the service.”

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Posted 5 years ago

“Very efficient, friendly and knowledgeable service provided by Dan on 28 August. He fixed our problem and also explained its cause and how to avoid a recurrence.”

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Posted 5 years ago

“Fixed our 20 year old Neff oven Element in a jiffy. Very pleased with the fast and efficient service”

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Posted 6 years ago

“Although I was advised of the one off labour charge of. £86.34 when I asked for my freezer to be repaired I was told by the engineer when he called that, due to the problem with cfcs, he was unable to work on my machine. This is something I should have been told at the outset and calls to mind a line from Hilaire Belloc “They murmured as they took there fees, there is no cure for this disease.””

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Posted 6 years ago

“Quick response, efficient and polite. Would recommend and use again, A Kennedy”

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Posted 6 years ago

“TL;DR - very poor communication, repair took much longer than he said it would, left rubbish in our kitchen. Fridge-freezer broke down - engineer arrived, said he needed to order a part and it would take 5-10 working days. Two weeks later, rang the engineer to check whether the part had arrived - he said it hadn't arrived yet, but he'd ring back that evening. He didn't. Called him again the next day - he said the part had arrived and he'd come to fix the fridge next Monday. On Sunday, got a text saying an engineer was coming... on Thursday. He did repair the fridge, but left the broken part and a load of packaging in our kitchen sink.”

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Posted 6 years ago

“Terrible customer service. Made an appointment for a broken fridge freezer in 35 degree heat and having received an email to confirm the day and time i took the day off work to be here for the engineer. I was given a time of between 12-5pm for which they failed to turn up and after calling them was told they could book me another day but couldn't confirm when. Total waste of time and have now contacted an alternative engineer.”

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Posted 6 years ago

“Glotech did such a good job on our old Smeg Fridge Freezer. Their service was polite, workmanship was first class and price not excessive. Will certainly use again when needed.”

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Posted 6 years ago

“It was a pleasure contacting Glotech Repairs. The whole process was simple & straightforward. A first class engineer arrived on the day of the appointment, contacted me first, 24hrs before advising the actual time he would arrive. The engineer highlighted the faults with our oven then proceeded to order the parts needed. Glotech contacted me to confirm our parts have arrived and made suitable arrangements for the same engineer to return and fit the new parts in. We are once again enjoying our Kuppersbusch oven, now in perfect working order. Thank you Glotech Repairs”

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Posted 6 years ago

“Your technician was excellent, and your pricing fair. We shall recommend Glotech to neighbours.”

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Posted 6 years ago

“This is my second repair with glotech first class service engineer always polite with bucket loads of advice Repairs successfully carried out. Very professional Many Thank James Forsythe”

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Posted 6 years ago

“Very happy great service.”

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(Ton) - Posted 6 years ago

“I got a repair slot the next day to repair a faulty deep freezer, in Cambridge. The Engineer did a great, tidy and efficient job and I am pleased to recommend Glotech.”

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Posted 6 years ago

“Punctual, polite and excellent service. Will use again and recommend.”

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Posted 6 years ago

“Booked a repair. On the morning of the appointment I had to chase Glotech to find out why the engineer had not turned up. Was put through to the Engineer and he knew nothing about appointment Will never use or recommend this firm”

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Posted 6 years ago

“Customer service and price: Excellent”

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Posted 6 years ago

“Booked a repair for my washer/dryer. Unfortunately the a lot I had booked was unavailable and had to wait a week before diagnosis. Upon visit; Fault diagnosed very quickly. Engineer Dan returned a week later to fit the part and check all was working. Even with Glotech being so busy, the service was excellent.”

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Posted 6 years ago

“Great service - The engineer undertaking the work was a really nice guy - professional, obviously very experienced and quick fault finding ( and available parts ) meant 1 visit fix at sensible price”

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Posted 6 years ago

“I have a Britannia double oven and when the main oven decided not to work I contatced Britannia, who couldn't even give me an appointment date (and who wanted the call-out fee up front). I found Glotech by mistake, and am so pleased I did. The staff on the end of the phone were great, the appointment was made quickly and my oven has bee repaired (faster and cheaper that Britannia). Very happy - I have no qualms about highly recommending this company!”

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Posted 6 years ago

“I just wanted to thanks Glotech and the engineer who came round and fixed my oven the engineer name Medhi was very professional and very efficient - fixed the oven - left no mess and was very quick and I can say I would use Glotech again should I need an appliance fixed.”

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Posted 6 years ago

Glotech Repairs is rated 4.0 based on 4,968 reviews