Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.09

4.1 Rating 4,813 Reviews

77 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.1

Based on 4,813 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 7th February 2025

I Puddick

Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What a complete waste of time. I received email confirmation of a day and time for a washing machine repair from them. A day later I get a call from the repair contractor to say that they cannot come on that day - they are fully booked. Unfortunately however I have arranged time off for the repair visit and made travel arrangements to be back at my flat. The Glotech customer care person tells me that they cannot arrange another engineer to come to do the repair on that day. She ‘fully understands’ that it is very inconvenient and has been costly for me, but effectively says that it is my problem and that I should read the small print - apparently an email confirming the date and time of the repair visit is not a confirmation that they are coming, it is merely confirming that I have requested this. What total nonsense! It has cost me money, inconvenience and I still have a broken washing machine. They are a booking agent and their system doesn’t work, they are unresponsive to complaint and take no responsibility for the inconvenience (and expenses) they cause - don’t waste your time!”

Helpful Report

Posted 5 years ago

“Excellent service from Glotech Thank you guys”

Helpful Report

(Alx) - Posted 5 years ago

“Alex was very good. He arrived earlier than he predicted. Went through all possible causes and fixed them. I believe he went beyond what would be expected. Highly recommended.”

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(Alx) - Posted 5 years ago

“Was very professional. Understood the problem and fixed with ease.”

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(Ton) - Posted 5 years ago

“Made an old lady very happy”

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(Ton) - Posted 5 years ago

“Lovely guy, honest guy, would have him back any time I need repairs!!!”

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(Ton) - Posted 5 years ago

“Microwave sorted and running again. Great result courtesy of a good tech.”

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(Alx) - Posted 5 years ago

“Excellent service”

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(Alx) - Posted 5 years ago

“Alex came very promptly. I found him very professional and had a delightful personality. I would recommend him.”

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(Alx) - Posted 5 years ago

“engineer arrive found fault ordered parts came back fitted new parts all working ok now very pleased”

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Posted 5 years ago

“The repair was completed efficiently and effectively. However I was very disappointed with the attitude of the engineer who vociferously insisted that his parking fee was reimbursed. In making the appointment I was asked about parking and explained very clearly that a public paid for space would need to be used and the person on the phone said they had noted this and that it was not an issue.”

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Posted 5 years ago

“Excellent service by both the initial assessment and the repair men. I could not fault it.”

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Posted 5 years ago

“Fantastic and through service from Tony again. Thanks buddy.”

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(Ton) - Posted 5 years ago

“Technician arrived at specified time and completed repair efficiently and at price quoted. Will certainly use again if needed.”

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Posted 5 years ago

“Quick response and engineers are easy to deal with”

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Posted 5 years ago

“Happy”

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(Ton) - Posted 5 years ago

“Fantastic service. Tony is very helpful and efficient. Definitely recommended”

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(Ton) - Posted 5 years ago

“Always efficient reliable and helpful!”

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Posted 5 years ago

“Very professional and efficient service.”

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(Ton) - Posted 5 years ago

“Repair man was good an opinion was helpful. Price is a bit steep considering vist was circa 10-15 minutes and no work was done to the machine.”

Helpful Report

Posted 5 years ago

Glotech Repairs is rated 4.1 based on 4,813 reviews