Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.09

4.1 Rating 4,810 Reviews

77 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.1

Based on 4,810 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 7th February 2025

I Puddick

Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer services and top quality repair. Engineer was on time and dealt with the issue and provided further advice. Will use you again.”

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Posted 3 years ago

Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech

Posted 3 years ago

“I was most impressed with the service and the engineer who came to us. Would not hesitate to use again highly recommend”

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Posted 3 years ago

“Did receive an email with the description of my appliance problem as was requested twice”

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Posted 3 years ago

“Job well done diagnosis and repair completed very professionally”

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Posted 3 years ago

“Absolutely shocking. On Thursday a Call out was booked for between 8.00am and 1.00pm for the following day. No show so phoned Glotech and kept waiting on a call system for nearly half an hour. Then kept waiting as attempt made to contact contractor. Advised that the contractor had tried to make contact to rearrange but no call received or indeed any message left. As well as wasting time I have now had to rebook someone else who because of the bank holiday Monday can only make Tuesday. So five days wasted. Not at all impressed and definitely won’t be recommending.”

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Posted 3 years ago

“The first engineer who came, fixed the issue with our range master cooker - but left without fitting the cooker back properly in its place, . The second engineer that came - (Jim), to resolve our range master issue and fix the oven door, was superb! Polite, enthusiastic, extremely knowledgeable and helpful. He fixed the oven door , corrected the flooring damage and refitted the range cooker with perfection and ease. He is a real credit to your company. Please pass on my thanks and commend him for his excellent service. If all engineers were like Jim - you would have no competition in the market.”

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Posted 3 years ago

“I booked a next day slot on line which had availability. Was called to be told they could not come that day , one appointed,to wa cancelled with 24 hrs notice and they eventually came 10 days later. Then it took 4 days to send me a quote for a repair. So I do not recommend this company in any way. Poor service but quick to take my money.”

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Posted 3 years ago

“Promp friendly professional company would fully recommend their service to anyone”

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Posted 3 years ago

“A very professional young man….would definitely use them again.”

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Posted 3 years ago

“Excellent service. Problem diagnosed quickly, new part ordered and fitted within one week. Great engineer, very polite and friendly. Would recommend.”

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Posted 3 years ago

“All good, thanks. Diagnosed Oven problem immediately and provided advisory on bulb possible future issue. Would use again although not sure I would need to now, seeing how simple an oven unit internals are. Cost was very competitive, engineer was knowledgeable and friendly and all dealt with in a timely manner.”

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Posted 3 years ago

“Very fast and efficient response. We requested an engineer's visit on Friday afternoon, this was confirmed on Saturday morning and the engineer came on Monday morning - very impressive. All the people involved were polite and helpful, and the engineer was very good.”

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Posted 3 years ago

“The repair to my oven was carried out in a quick and efficient manner. The engineer was informative and friendly. I would recommend Glotech.”

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Posted 3 years ago

Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech

Posted 3 years ago

“A friendly and efficient service. No problems at all.”

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Posted 4 years ago

Posted 3 years ago

“Never got past the online booking phase . Nobody turned Up Or returned my calls . Never again”

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Posted 4 years ago

Hi Marienella, I have had a look on our system and can see that you requested a booking for the 17th August 2021 between 12-5pm. Our engineer attended but you advised that the repair was not required anymore. Kind regards,

Posted 4 years ago

“Easy booking system, excellent service and professional and friendly engineer”

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Posted 4 years ago

“Excellent first call out and subsequently good repair job - excellent service all round.”

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Posted 4 years ago

“Great job done. Friendly, efficient and tidy and gave some good advice!”

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Posted 4 years ago

“James very polite and helpful. Unfortunately Machine beyond repair so will be getting a new one but will remember you in future should I need any help.”

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Posted 4 years ago

Posted 3 years ago

“The technician was excellent , prompt , efficient and very professional .”

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Posted 4 years ago

Posted 3 years ago

Glotech Repairs is rated 4.1 based on 4,810 reviews