Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.09

4.1 Rating 4,807 Reviews

77 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.1

Based on 4,807 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 7th February 2025

I Puddick

Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Turned up on time and found the problem ( which was not repairable) . Friendly service.”

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Posted 2 years ago

“The chap didn’t phone when en route and within 2 mins had diagnosed the issue… Repair costs were massive and then add in that I would have to pay for a second engineer to attend it was expensive to say the least. I politely declined. Just felt a bit rushed and then priced beyond economic repair.”

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Posted 2 years ago

“very impressed by the speed of the work and timely arrival”

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Posted 2 years ago

“The engineer was quick & efficient and we are completely satisfied with the work carried out. Our washing machine is now working as it should.”

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Posted 2 years ago

“Cannot fault, absolutely brilliant, sorted faulty integrated (had a bit of a game) dishwasher, very polite and knowledgeable engineer, keep up the good work. 10/10.”

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Posted 2 years ago

“I booked a repair for my Large fridge, I took a day off work, the day they were supposed to come apparently the person was sick, took a second day off: The person was in my property all of ten minutes to more or less told I would be better off getting a new one!! It is only 4 years old, I was told that is about how long they last these days, charged £94 !!! I won’t be recommending this company”

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Posted 2 years ago

“Alex was very professional sourced the problem and fixed the machine”

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Posted 2 years ago

Thank you for the review and feedback for Alex

Posted 2 years ago

“The booking process for an engineer was quick and easy and I was able to book an appointment for the day I wanted. The engineer arrived on time and was polite, friendly and efficient. He did what he could but unfortunately the appliance was uneconomic to repair. I was happy with the service I received and would recommend using them to others.”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Alex was great but dealings with people on the phone was very unprofessional”

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Posted 2 years ago

“Very efficient and proffesional. The washing machine problem was diagnosed quickly and fixed in no time. Thank you”

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Posted 2 years ago

“Our oven needed a new element and Glotech responded quickly and efficiently to fit a replacement.”

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Posted 2 years ago

“Was charged full call-out price despite nothing being done or able to be fine to fix my model of Fridge as seal can’t be replaced. The Fridge model and serial number and problem was provided in advance so this could have been looked up by agent and saved a trip and £80 for nothing done.”

Helpful Report

Posted 2 years ago

Good afternoon - you had an experienced engineer attend your property, your repair fault was that the door was not sealing the engineer attended to check if this could be resolved any other way. on your brand of appliance a new door with the seal is required - had you chosen to proceed with the replacement the engineer cost to reattend and install is included in the labour cost. you have chosen not to proceed with the repair of the appliance this is a personal choice. We do hope that your replacement appliance offers many years of good service. - thank you.

Posted 2 years ago

“Javid is a professional engineer. Very good communications skills and technical knowledge. We are very happy with his work. Javid was very helpful and kind.”

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Posted 2 years ago

“For two visits the men arrived at the planned times. Both were pleasant and competent and I am confident they did the job well.”

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Posted 2 years ago

“Adam the engineer who came to fix my washing machine was polite very efficient did his job quickly found the problem and repaired it an overall excellent job.I.would not hesitate to recommend Glotech as a excellent service.”

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Posted 2 years ago

“Phoned first to confirm his arrival time. A pleasant engineer who efficiently resolved my problem. Will use again if I need the service.”

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Posted 2 years ago

“An amazing experience from start to finish. Pleasant, professional and extremely speedy service. Jarvis was an excellent engineer, who repaired my oven quickly and efficiently. I have no hesitation in recommending him and Glotech, who I will definitely use again.”

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Posted 2 years ago

“The engineer turned up promptly having. Called first. He was polite, honest and helpful. I would definitely use again.”

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Posted 2 years ago

“Really happy with the service from Woj, went above and beyond to fix our washing machine. Thanks”

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Posted 2 years ago

Glotech Repairs is rated 4.1 based on 4,807 reviews