Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.08

4.1 Rating 4,828 Reviews

77 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.1

Based on 4,828 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

Visit Website

Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

Write Your review

Tell us how Glotech Repairs made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Glotech Repairs 5 star review on 7th February 2025

I Puddick

Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very professional service. Alex explained what was wrong either the fridge. Very happy with the visit.”

Helpful Report

Posted 2 years ago

Thank you for the review - this feedback will be passed to Alex-

Posted 2 years ago

“More than happy with Alex's service. Quick and professional”

Helpful Report

Posted 2 years ago

Thank you for the review and feedback for Alex.

Posted 2 years ago

“Alex very good service friendly 5*****”

Helpful Report

Posted 2 years ago

“Javid ax the rep. Today, he was very thorough and helpful- let’s hope the appliance works fully for more than 8 months this time”

Helpful Report

Posted 2 years ago

Thank you for the review the feedback will be passed to Javid - thank you

Posted 2 years ago

“Our elderly Bosch dishwasher had a problem with water supply. The Glotech technician carried out an inspection tightened screws as required and activated the reset button which immediately restarted the water supply. We've used it and it's working well. Glotech are a friendly courteous company and keep you informed of appointment schedules.”

Helpful Report

Posted 2 years ago

“Excellent service from yourselves and the engineer was very helpful”

Helpful Report

Posted 2 years ago

“Very helpful and efficient from the initial call through to resolving the issue on the cooker. If any problems with electrical items in the future, such as the cooker, will look to go back to Glotech to resolve them. Excellent service.”

Helpful Report

Posted 2 years ago

“Not happy with Glotech, firstly the cancelled on the day they were due as the person was sick, when they did come out the second day, he was in my property 10 mins to basically tell me it wasn't worth paying out for the part it was better to get a new one, it is only 4 years old: It cos me £94 plus 2 days off work for what? They then send me an email yesterday saying "now your appliance is now working"”

Helpful Report

Posted 2 years ago

“Engineer arrived on time, very polite and though there was nothing seriously wrong with machine, the ‘wife’ is happy now.”

Helpful Report

Posted 2 years ago

“Alex from Glotech was very professional, explained clearly what was wrong with my appliance and came up with a cost effective solution . I will use them again and highly recommend this company to anyone needing a repair.”

Helpful Report

Posted 2 years ago

“It was easy to book the repair online, and the phone line was also helpful and courteous. Glotech were not pushy, yet at the same time not reluctant to come out to look at the problem, so were my chosen repairers. I thought the call-out fee was very reasonable compared with others. The repairer travelled some distance in worsening snowy conditions. I cannot fault the level of customer care and clear communication. Unfortunately, the electronic fault on the freezer was not repairable, but the repairer was able to confirm that mechanically the freezer was working fine and there was no danger to health as it was over-freezing and not too warm. He also explained our options and potential costs very clearly.”

Helpful Report

Posted 2 years ago

“Sound guy. Efficient”

Helpful Report

Posted 2 years ago

“Very happy with the service. Polite and professional engineer.”

Helpful Report

Posted 2 years ago

“An excellent and efficient repair service. Highly recommended”

Helpful Report

Posted 2 years ago

“very friendly and efficient service.”

Helpful Report

Posted 2 years ago

“He fixed the problem but spoke minimal English so difficult to ask him anything.”

Helpful Report

Posted 2 years ago

“The engineer was very thorough and polite”

Helpful Report

Posted 2 years ago

“Good communication. Fixed the cooker at the time they said they would come. All in all- a good service”

Helpful Report

Posted 2 years ago

“Jerry was friendly and helpful. He repaired the problem swiftly, provided an honest assessment of potential further issues due to the age of my machine, and the best ways to keep it running for the rest of its limited life! All my questions were answered openly and honestly by an experienced technician. Thank you.”

Helpful Report

Posted 2 years ago

“Technician brilliant - communication from Glotech regarding appointment time having been changed none existent meaning someone waiting for an AM appointment which Glotech had changed to PM with no notification.”

Helpful Report

Posted 2 years ago

Glotech Repairs is rated 4.1 based on 4,828 reviews