Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.11

4.1 Rating 4,761 Reviews

78 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.1

Based on 4,761 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 7th February 2025

I Puddick

Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My dishwasher had stopped working and I thought that having it looked into would be the cheaper option. As it turns out, buying a replacement would have been cheaper than the repair and the parts. Fortunately the engineer who attended told me this but still had to charge for the call out despite not being able to fix the problem. My reasoning for leaving 3 stars is the price. The call out including VAT is nearly £100, which could have gone towards a new dishwasher. I just feel that if the machine cannot be fixed, the call out price should reflect that. Everything else about the service was great.”

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Posted 2 years ago

“Not great. I am trying to reschedule an appointment, I have spent forty minutes on the phone and sent two emails in the last four days and have had no response.”

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Posted 2 years ago

“The workman was very helpful and knew all about the issues involved. A good service.”

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Posted 2 years ago

“Efficient and friendly service. Alex gave us advice which was well received.”

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Posted 2 years ago

“Booking online was easy. Received helpful updates. Alex arrived early having having had a cancellation. He investigated the problem with our dishwasher thoroughly and gave helpful explanations.”

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Posted 2 years ago

Thank you for the review and the feedback which will be passed to Alex.

Posted 2 years ago

“Excellent service. My tumble dryer is up and running again. Adam the engineer was really professional and polite a credit to the Company.”

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Posted 2 years ago

“They were very quick and everything was fine. Thanks”

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Posted 2 years ago

“I was actually very disappointed by the service, cost and by the engineer that attended who I found unhelpful. I’m currently sure whether to continue or seek an alternative company.”

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Posted 2 years ago

“Engineer came out to look at my side by side fridge freezer. He was very knowledgeable and helpful. He advised what to do and I am happy to say all is back up and working again.”

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Posted 2 years ago

thank you for the review we appreciate the feedback

Posted 2 years ago

“As its turned out I had managed to right most of the problem with the washing machine myself prior to the Glotech engineer (Dean) calling. However, he not only made sure, and reassured me, that everything was OK, he then cleaned the machine and then also checked that our tumble drier was OK. More than satisfied.”

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Posted 2 years ago

Thank you for the review and the feedback our engineers are very conscientious.

Posted 2 years ago

“Alex was efficient, professional and determined to mend our machine despite the very challenging problems. Very good service thank you.”

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Posted 2 years ago

Thank you for the review and feedback which will be passed to Alex

Posted 2 years ago

“Javid arrived promptly and quickly located the fault on my washer and a part was swiftly ordered. He was very patient in explaining to me what had gone wrong, I am not very techy. He was very polite, worked quickly - in short - professional, just what you want.”

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Posted 2 years ago

“Alex attended and was helpful and professional”

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Posted 2 years ago

“Great service - fixed quickly and explanation given - warm and friendly”

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Posted 2 years ago

“Engineer excellent.Very helpful with a great deal of knowledge”

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Posted 2 years ago

“ROJ fixed my oven excellent service very friendly, and very quick, ROJ was very friendly and polite,thank you”

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Posted 2 years ago

“The engineer arrived on time and fixed the cooker in no time”

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Posted 2 years ago

“The technician arrived earlier than planned. He repaired our tumble dryer without issue. The charge was reasonable given the high cost of living currently. I recommend Glotech if repairs are required.”

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Posted 2 years ago

“Extremely professional business. Good value and very good engineer. Would highly recommend.”

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Posted 2 years ago

“A quick and efficient local supplier therefore not needing to wait a couple of weeks fo manufacturers engineers.”

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Posted 2 years ago

Glotech Repairs is rated 4.1 based on 4,761 reviews