Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.11

4.1 Rating 4,761 Reviews

78 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.1

Based on 4,761 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 7th February 2025

I Puddick

Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Alex was very professional sourced the problem and fixed the machine”

Helpful Report

Posted 2 years ago

Thank you for the review and feedback for Alex

Posted 2 years ago

“The booking process for an engineer was quick and easy and I was able to book an appointment for the day I wanted. The engineer arrived on time and was polite, friendly and efficient. He did what he could but unfortunately the appliance was uneconomic to repair. I was happy with the service I received and would recommend using them to others.”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Alex was great but dealings with people on the phone was very unprofessional”

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Posted 2 years ago

“Very efficient and proffesional. The washing machine problem was diagnosed quickly and fixed in no time. Thank you”

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Posted 2 years ago

“Our oven needed a new element and Glotech responded quickly and efficiently to fit a replacement.”

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Posted 2 years ago

“Was charged full call-out price despite nothing being done or able to be fine to fix my model of Fridge as seal can’t be replaced. The Fridge model and serial number and problem was provided in advance so this could have been looked up by agent and saved a trip and £80 for nothing done.”

Helpful Report

Posted 2 years ago

Good afternoon - you had an experienced engineer attend your property, your repair fault was that the door was not sealing the engineer attended to check if this could be resolved any other way. on your brand of appliance a new door with the seal is required - had you chosen to proceed with the replacement the engineer cost to reattend and install is included in the labour cost. you have chosen not to proceed with the repair of the appliance this is a personal choice. We do hope that your replacement appliance offers many years of good service. - thank you.

Posted 2 years ago

“Javid is a professional engineer. Very good communications skills and technical knowledge. We are very happy with his work. Javid was very helpful and kind.”

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Posted 2 years ago

“For two visits the men arrived at the planned times. Both were pleasant and competent and I am confident they did the job well.”

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Posted 2 years ago

“Adam the engineer who came to fix my washing machine was polite very efficient did his job quickly found the problem and repaired it an overall excellent job.I.would not hesitate to recommend Glotech as a excellent service.”

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Posted 2 years ago

“Phoned first to confirm his arrival time. A pleasant engineer who efficiently resolved my problem. Will use again if I need the service.”

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Posted 2 years ago

“An amazing experience from start to finish. Pleasant, professional and extremely speedy service. Jarvis was an excellent engineer, who repaired my oven quickly and efficiently. I have no hesitation in recommending him and Glotech, who I will definitely use again.”

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Posted 2 years ago

“The engineer turned up promptly having. Called first. He was polite, honest and helpful. I would definitely use again.”

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Posted 2 years ago

“Really happy with the service from Woj, went above and beyond to fix our washing machine. Thanks”

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Posted 2 years ago

“I can’t believe that we had to pay nearly 100 pounds just for the engineer to say the fridge is not repairable from hearing a bubbling sound! Hardly any investigation took place and I now wish I had just bought a new fridge freezer straight away. The call out fee is just tii high. Engineer was friendly enough but I’m the future if any appliance breaks down it’s not worth the call out fee and I will just buy brand new”

Helpful Report

Posted 2 years ago

“We contacted Glotech to repair our Siemens fridge freezer, and they were able to book an engineer to visit us within a couple of days. Once they had determined the cause of the fault, the replacement part was ordered, and a subsequent visit was booked later that week to complete the work. The two engineers were polite and efficient. A very good service. Would recommend”

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Posted 2 years ago

“Javid was really helpful and went the extra mile. Great service and very pleasant to deal with. Thank you.”

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Posted 2 years ago

“Javid was really helpful and went the extra mile. Great service and very pleasant to deal with. Thank you.”

Helpful Report

Posted 2 years ago

Thank you for the feedback which will be passed to Javid.

Posted 2 years ago

“I found customer services very helpful. An appointment was quickly arranged and the Engineer phoned to let me know when he was thirty minutes away. He was very pleasant and went through the temperature settings on my LIebherr fridge several times as I was not sure I had done it correctly. He told me he had the same fridge as me and he also had condensation but that it was not a problem. I was worried about a split in the gasket around the door but he assured me that was not causing a problem, it would only be a problem if the split were on the face of the seal. Liebherr had told me that a replacement gasket was available to purchase and even gave me the part number should it be required but the engineer told me it was not replaceable and I would need to purchase a new door, IF a repair had been required. The way he told me to reset the temperature control did not coincide with what I had read in my instruction manual but it seemed effective and gave me some peace of mind. I am a little concerned that what the engineer (Liebherr trained I believe) and LIebherr themselves had told me were not the same but, overall, I felt Glotech were helpful from start to finish. I went into this knowing the terms and conditions but do feel £117.54 for a fifteen minute callout just to get some peace of mind is a little expensive but, had repairs been necessary, it would have been a good deal.”

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Posted 2 years ago

“If I could give no star's I would. Booked a repair, they cancelled the afternoon before they were due to come out. Avoid this company, total shambles and time wasters!!”

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Posted 2 years ago

Glotech Repairs is rated 4.1 based on 4,761 reviews