Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.08

4.1 Rating 4,825 Reviews

77 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.1

Based on 4,825 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 7th February 2025

I Puddick

Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and effective. Isolated problem straight away and worked to the quote so very happy.”

Helpful Report

Posted 2 years ago

“Your engineer did his best to resolve our washing machine issue but was not given enough time to resolve the issue as could only run a short non washing programme the error message only occurred when running a washing cycle programme. All engineer advice was followed with a plumber called to check sink u bend and drains. Despite following the advice the error message still occurred and when I rang the next morning for a follow up engineer visit I was given an appointment in 4 days time I am assuming that this is because I had already paid a call out charge so was no longer a priority. Have now given up and brought a new machine as could not wait for another call that would not for certain fix the issue.”

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Posted 2 years ago

“very good service from Alex.”

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Posted 2 years ago

“Very efficient and competent engineer . He got on with the job and completed it in really good time”

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Posted 2 years ago

“Quick efficient polite helpful, my washing machine works and I was given advice on how to prevent a further failure, what more do you want? The only minus, I booked all day. First thing in the morning I expected a txt or email offering me a more specific time frame, a few hours, I didn't get one until 30 mins before, BUT I did say anytime so how can I blame them, I got what I asked for anytime to fic]x my washing machine.”

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Posted 2 years ago

“We have just paid £90 for a 5 minute visit to let us know the repair would be more than a new machine. The engineer turned up at dinner time without a pre call but he was Polite and within seconds told us the drum was worn out. Still at least we know now and will buy a new machine.”

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Posted 2 years ago

“A wire on my washing machine had tripped which was put to right’s quickly,the engineer was through checking other parts and polite also handing out tips for future maintenance of my machine.Would recommend the company to all and would certainly use them again for any other repairs.”

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Posted 2 years ago

“Fast and efficient service. Thanks”

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Posted 2 years ago

“The repair engineer was prompt professional and a very pleasant young man in spite of the fact he gave our machine the kiss of death. !!! We will be using your company again .”

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Posted 2 years ago

“Not happy with the last call out I have sent an email explaining details”

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Posted 2 years ago

“Engineer was late but knowledgeable and fixed the problem efficiently.”

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Posted 2 years ago

“Your friendly engineer arrived around midday after giving us a 10-minute warning of his arrival. Unfortunately, rather as we expected, he confirmed that the part necessary to fix our washing machine was too expensive to justify fitting to our 10 year old machine.”

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Posted 2 years ago

“Great service, fast and efficient, cant ask for much more.”

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Posted 2 years ago

“Where do I start. Excellent online booking. Selected date that worked for me that was only a couple of days out. Able to input the problem so they were prepared to come. Got a text re the time they’d arrive. The chap that came was very pleasant and was able to fix the issue. Talked through it with me so I understood. Really great service and would definitely recommend if anyone were to ask. Price for call out was clear on site.”

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Posted 2 years ago

“I don’t think any actual repair was done, but a good deal of ice was removed and now works efficiently.”

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Posted 2 years ago

“Technician polite cheerful and knowledgable and helpful”

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Posted 2 years ago

“1. Having first booked the repair, I was then badgered (phoned very often (6 times)) in order to take the payment for the repair, even though I was going to pay the engineer once the repairs had been completed. 2. The technician arrived on the day of the repair and was in a desperate rush to leave. He promptly diagnosed the problem and informed me what the solution was. 3. We then (together) moved various bits to reconfigure the AEG hob. 4. The right thing to do once repaired would have been to stay and make sure the whole system was working and the fault didn’t reoccur. 5. This didn’t happen. The technician (who was actually a really nice guy), promptly made me pay and then left. 6. NEEDLESS TO SAY THE PROBLEM HASN’T BEEN FIXED 7. I’ve called Glotech and they’re going to send another technician - but that technician isn’t coming for another 8days. That means we’re without a working job for another 8days!”

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Posted 2 years ago

“Very pleased with the service provided the engineer Adam was very patient and clearly explained what the fault on our freestanding freezer was and confirm the the appliance is now working perfectly well thank you”

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Posted 2 years ago

“Prompt and very courteous. Repair was done very quickly, cleanly and efficiently, would thoroughly recommend Glotech as your 'Go to' repair service.”

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Posted 2 years ago

“Well communicated experience. Simple explanation of the error. Would recommend this service and Alex the engineer.”

Helpful Report

Posted 2 years ago

Glotech Repairs is rated 4.1 based on 4,825 reviews