Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.11

4.1 Rating 4,759 Reviews

78 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.1

Based on 4,759 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 7th February 2025

I Puddick

Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“One star as repair wasn’t completed. Overall poor customer service. No attempt or inclination to fix outside of ordering a replacement part, which wasn’t available. So money wasted as I still have to fix. Will never use again.”

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Posted 1 year ago

“Effortless booking process. Next day attendance. Parts already on van. Swiftly completed.”

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Posted 1 year ago

“Efficient, effective personal service.”

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Posted 1 year ago

“All sorted really quickly, great service”

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Posted 1 year ago

“Very disappointed was told that better to buy a new tumble dryer with you than repair as would cost approx £200 to repair we subsequently found out machine still in warranty so the warranty company came and repaired saying the part only costs about £20 and the machine only 6 months old. we then got loads of calls from your sales team. would not use you again i'm afraid too quick to right the tumble dryer off and the call out fee was expensive considering the engineer was with me less than half an hour.”

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Posted 1 year ago

“A friendly and professional job well done.”

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Posted 1 year ago

“In May 2023, I had an engineer come to fix a dish washer at a children's nursery and he didn't have the part to fix it. He informed me he would order the part and return. I then sent several emails asking when I would see him again and received not response at all. In August, after yet another email, I finally received a call from someone. The person offered no apology, she indicated she doesn't know about the particular job as there are no notes and so it wasn't her fault, no apology, constantly interrupted me, seemed bored and annoyed that I would ask why it has taken so long and why I have been ignored. Just answering I don't know, with a I don't care tone in her voice, along with an element of sarcasm. What a terrible experience and waste of money and time.”

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Posted 1 year ago

“Glotech were pleasant and efficient on the phone when I contacted them and made a point of not pressurising me to accept their quote. I was pleased to be given a morning or afternoon slot which was then narrowed to two hours on the day. The engineer was pleasant and clearly showed me what to do to deal with the problem in future.”

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Posted 1 year ago

“Alex was good and helpful. Good communication”

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Posted 1 year ago

“Excellent and helpful service Thank you”

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Posted 1 year ago

“Very good service and very patient with the part. Thank you George”

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Posted 1 year ago

“Excellent service even when things did not go to plan. was kept informed of visits and issues every step of the way.”

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Posted 1 year ago

“Very efficient booking process, courteous and professional engineer. Unfortunately washing machine beyond repair,”

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Posted 1 year ago

“Efficient service carried out professionally when scheduled”

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Posted 1 year ago

“Alex was brilliant. Fixed the problem quickly and effectively”

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Posted 1 year ago

“Great service. Easy to book with a quote given before so you know exactly the cost before you book. Friendly staff and well orgonised”

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Posted 1 year ago

“Arrived on time. Very polite. Took 5 minutes to repair a loose piece of glass in the main oven door.”

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Posted 1 year ago

“Your guy came on time and was very pleasant. Easily fixed our dishwasher and no extra to pay. Will use your company again”

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Posted 1 year ago

“Very nice fellows Decent clean and tidy job was taken care very nicely really appreciate”

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Posted 1 year ago

“Brilliant kindly service that went the extra mile”

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Posted 1 year ago

Glotech Repairs is rated 4.1 based on 4,759 reviews