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Glotech Repairs Reviews

4.0 Rating 4,923 Reviews
76 %
of reviewers recommend Glotech Repairs
4.0
Based on 4,923 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read Glotech Repairs Reviews

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Anonymous
Anonymous  // 01/01/2019
Usual panic, ice on the floor of the freezer, could not see how do defrost it, so called the experts on Saturday and were booked for the following Wednesday. Engineer arrived 08:00, soon had the freezer apart, obviously knew what he was doing and had the job completed in about an hour to hour and a half. To say that my wife and I were pleased was an understatement. I can recommend this company wholeheartedly, don't bother to go elsewhere, top class business.
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Posted 4 years ago
I had Ben from the South East Branch,a very pleasant gentlemen and very professional and friendly
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Posted 4 years ago
Appointment booking was good, very friendly advisor. On the day, service engineer phoned before he arrived. Very professional and friendly, talked me through the repair of our Bosch Dishwasher where we had to have heat pump replaced. Repair carried out efficiently and in a timely manner. Thank you Gavin ! Glotech have a very efficient bespoke digital system, where all details of repair (including payment) all done electronically, so no paperwork and very quick. Call out charge reasonable, good spare part was available so dishwasher could be fixed on the day, but unfortunately paid more for it, than if I had bought the part on line myself !
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Posted 4 years ago
Great service came on time, tidy, professional, and extremely polite highly recommend. Let down by hoover candy twice saved by these guys.
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Posted 4 years ago
Good morning, I am pleased to hear that you have had a positive experience with Glotech, I will be sure to pass your feedback on to our friendly team. Kindest regards, Glotech
Posted 4 years ago
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Posted 4 years ago
Hi can someone call me on 07527243072 you have sent the wrong part
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Posted 4 years ago
Good morning, I can confirm that our customer services team have now been in touch regarding your order. Kind regards,
Posted 4 years ago
Thank you for a timely response. And for thorough work. I appreciate
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Posted 4 years ago
Excellent friendly service , quickly resolved the issue - I had a lovely gentleman who brought a trainee engineer with him ( apologies i wrote their names down but lost the paper it was written on!)) - they were both very pleasant , chatty - he was clearly an experienced expert and a fabulous coach to the lady who was with him and to other people that were calling him for his advice . would definitely use Glotech again
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Posted 4 years ago
Good morning, I am pleased to hear that you have had a positive experience with Glotech, I will be sure to pass your feedback on to our friendly team. Kindest regards, Glotech
Posted 4 years ago
Helpful and honest, he’s never seen the problem I had before was straight up didn’t charge me or try rip me off tried his best to resolve the problem
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Posted 4 years ago
Good morning, I am pleased to hear that you have had a positive experience with Glotech, I will be sure to pass your feedback on to our friendly team. Kindest regards, Glotech
Posted 4 years ago
Very friendly and professional. Easy to deal with
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Posted 4 years ago
The technician who came to repair our washer was friendly and explained everything he was doing. He clearly knew what he was doing which gave us confidence in him thank you.
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Posted 4 years ago
Excellent service, friendly repairman. Would certainly use again, and would recommend.
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Posted 4 years ago
Problem was resolved quickly . Engineer very helpful
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Posted 4 years ago
Excellent company and excellent service. The whole process from finding Glotech after a Google search for home appliance repairs to the visit of the engineer could not have been simpler. The engineer arrived as per the appointment, he was very polite and knowledgeable and had resolved the problem within 30 minutes. He advised there was one component that could not be checked that may throw up the problem again, but advised to contact the main office and they would further advise. The engineer did not try to "induce" any faults that would lead to unnecessary expensive components as is the way of some rogue companies. I was completely satisfied with my dealings with Glotech and would highly recommend them, I have already passed on contact details to my family members for future use.
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Posted 4 years ago
Excellent booking on line, follow up call plus visit, just didn't send my receipt!
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Posted 4 years ago
Great service. Quick and professional
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Posted 4 years ago
Unfortunately the engineer quit yr firm before my appointment so I can't comment further as you couldn't attend
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Posted 4 years ago
Even though I only had my washer/dryer since September, Samsung handling of it and customer services was disgusting. After 5 days they still hadn't called me, let alone sort out a repair. As I needed my washer/dryer to use, I turned to glotech, the engineer came out very quickly, was friendly, polite, explained everything the whole way through, very good price. Was so glad and relieved to have my machine up and running again. Samsung ended up apologising and offered a £50 gift voucher. To be honest, if my machine broke down again, and even though the machine is under guarantee, I wouldn't go to Samsung, Id turn to glotech.
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Posted 4 years ago
Excellent service from phoning to the speedy repair of our washing machine .Helpful ,pleasant and trustworthy people to deal with .
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Posted 4 years ago
Excellent service
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Posted 4 years ago
Glotech Repairs is rated 4.0 based on 4,923 reviews