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Glotech Repairs Reviews

4.0 Rating 4,923 Reviews
76 %
of reviewers recommend Glotech Repairs
4.0
Based on 4,923 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read Glotech Repairs Reviews

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

Visit Website

Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Anonymous
Anonymous  // 01/01/2019
Fantastic service from Glotech! Very efficient, polite and friendly, engineer Jason called 10 minutes before arrival and replaced the element in my oven giving me a functioning oven in time for Christmas 🎄 price was reasonable to get my oven back up and running, very happy with the service 😃
Helpful Report
Posted 4 years ago
Good afternoon Penny, Thank you for taking the time to leave us feedback. I am pleased to hear that you have had a positive experience with Glotech and I will be sure to pass this on to our engineer Jason. Have a lovely Christmas! Kind regards, Lauren Marketing Executive
Posted 4 years ago
Supplied & fitted a new fridge at price quoted and met all promises made and I would not hesitate to get them to help out other kitchen emergencies at my home !
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Posted 4 years ago
been trying to book them in for 10 days - I'm on hold 20-30 mins and then goes dead some of the time. We delayed a booking, due to isolation, via email which was never transferred to bookings guys. We have since emailed 3 times and people on the phone know nothing about these emails. Impossible to communicate with them successfully.
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Posted 4 years ago
North wilts not covered- Booked and confirmed then received mail saying engineer in our area was long term sick and they could not honour. Suggest you update your website short term.
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Posted 4 years ago
First thing was how quick they were to respond to our dishwasher breakdown. Next was how quick the engineer found the problem and gave us a quote on how much it was all going to cost, this included the first call-out and included the visit to fix the issue. Then last but not least, we were booked in for repair in just a few days and the guy that came was so helpful and careful with our kitchen, as it’s fairly new and dishwasher being integrated made us feel a little nervous. All in all a great company and would highly recommend their services, thank you.
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Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. I will be sure to pass this on to our friendly team. Kind regards, Lauren
Posted 4 years ago
I wasn’t too sure about paying up front for my washing machine repair-a new door seal. However, Andrew the engineer was on time, polite and efficient. He had called on route to let me know when he would arrive. He checked the machine for any leaks before leaving. Thank you.
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Posted 4 years ago
Many thanks Paul. Our oven is up and running for Christmas thanks to you and the company. Would highly recommend you
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Posted 4 years ago
A pleasure to do business with. Staff professional and friendly throughout with great communication. I needed more than one visit to fix my washing machine and the operatives were polite, friendly and professional and left everything really clean. What’s not to like? I will definitely be using Glotech again. A great team!!!
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Posted 4 years ago
Needed two visits to confirm own defect diagnostic (broken belt) but engineer was prompt, efficient and obviously experienced and knowledgeable. Very satisfied with work carried out.
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Posted 4 years ago
I did have to wait over a week for my dishwasher to be repaired, but when the engineer came, he was polite and professional. He arrived promptly within the four hour time slot that I was given. I had a confirmatory email which was reassuring as I had never used the company before. I will definitely use this company again and from my experience,I would recommend them.
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Posted 4 years ago
Good morning, Thank you for taking the time to leave us feedback, I am really pleased to hear that you have had a positive experience with our services. I will be sure to pass this onto our friendly team. Kind regards, Lauren Marketing Executive
Posted 4 years ago
Easy to book. Kept me informed. The engineer text when he was 20 mins away. He was polite and professional. Brilliant service. Reasonable cost to fix free standing washing machine. Would definitely recommend and use Glotech again.
Helpful Report
Posted 4 years ago
Good morning, Thank you for taking the time to leave us feedback, I am really pleased to hear that you have had a positive experience with our services. I will be sure to pass this onto our friendly team. Kind regards, Lauren Marketing Executive
Posted 4 years ago
Without doubt the most inefficient and disorganised company I have ever come across. My problem with a fridge freezer started in August, in spite of four visits by an engineer, expensive new spare parts plus service charge the problem has not been rectified and I am left with the same original fault. I have now given up with Glotech and will try another company
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Posted 4 years ago
Wassim from Glotech has repaired my washing machine. He was excellent! All you want from a repairman. Polite, efficient, helpful and charming. Thank you. Mrs E Jane Wicks, Richmond, Surrey
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Posted 4 years ago
Good morning, Thank you for taking the time to leave us feedback, I am really pleased to hear that you have had a positive experience with our services. I will be sure to pass this onto our friendly team. Kind regards, Lauren Marketing Executive
Posted 4 years ago
I contacted Glotech regarding my washing machine repair. I had an engineer within 48 hours. Andrew fixed my machine within an hour. He was professional and courteous. I highly recommend this company and the bill was cheap at half the price. Thank you so much.
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Posted 4 years ago
Good morning, Thank you for taking the time to leave us feedback, I am really pleased to hear that you have had a positive experience with our services. I will be sure to pass this onto our friendly team. Kind regards, Lauren Marketing Executive
Posted 4 years ago
Customer service is very good. Delivery its very quick and very safety too. Today I felt very happy when i received new washing machine. Everything what Phil and Collin did was professional. Their work was so clean and organised too. They installed the new washing machine , test it and clean the area round. Both were nice polite and focused to their job. My 5 star is for them for customer service too because it’s so easy to speak to them and always you will find the solution this is GLOTECH.
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Posted 4 years ago
From first call. To Paul the engineer calling on us .The service was excellent. Thank you. Alan Smith
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Posted 4 years ago
From arranging the appointment, to get our Tumble Dryer repaired, to the engineer calling, the communication was excellent. The engineer, Dean, was very knowledgeable, friendly and efficient. Only carried out the work that was needed (the part that was pre ordered did not need to be fitted so this was returned and refunded!) I would hesitate to recommend Glowtech. Great service
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Posted 4 years ago
engineer came as appointed with the correct replacement part and fixed the problem speedily. Job done efficiently. Thankyou very much.
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Posted 4 years ago
Easy to book an engineer in their website. Turned up when supposed to. Rang before arrival. Very polite engineer. Fixed problem with washing machine quickly and efficiently. Will recommend Glotech to family and friends.
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Posted 4 years ago
great workmanship told us what was wrong with the washer fixed and left no mess we would have him back any time
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Posted 4 years ago
Glotech Repairs is rated 4.0 based on 4,923 reviews