Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.11

4.1 Rating 4,759 Reviews

78 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.1

Based on 4,759 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 7th February 2025

I Puddick

Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

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“Amazing George was brilliant”

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Posted 1 year ago

“First class visit and repair”

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Posted 1 year ago

“Fast efficient service professionally carried out . The engineer was polite and respectful and knew what he was doing. Would definitely use this service again”

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Posted 1 year ago

“Your agent failed to show on 2 occasions,the 12th. and 20th July.Oven finally fixed 26th.”

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Posted 1 year ago

“Very professional!!! And efficient. Great job”

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Posted 1 year ago

“the guy who came out the fix the Neff dishwasher was very knowledgeable and efficient and friendly. we paid by card and asked him for a receipt which he said would be emailed to us. but still awaiting receipt”

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Posted 1 year ago

“Came out quickly; engineer efficient and personable. We were very pleased. Thank you.”

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Posted 1 year ago

“Had a morning appointment turned up at 2pm nobody let me know. Otherwise did my repair and solved problem efficiently.”

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Posted 1 year ago

“You sent me confirmation that you would come the following day. You then phoned to tell me someone would come the same day, at 3. I arrived home from work, at 2.55. No one came. I sent you a message asking you to confirm someone would come on the day originally organized. You didn't contact me. I called you, and one of your staff told me someone had been to my house the previous day at 2.30, half an hour before the agreed time. No message. So, not great, no.”

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Posted 1 year ago

“I was nervous to book a repair as my dishwasher was an older Miele model. My Glotech Repairs engineer was open & helpful. He spent over 90 minutes on the issue, carefully cleaning away all the hard water build up, unblocking the fault & giving me clear options as he worked. He also gave me time to reflect on best next steps should a fault return. Excellent service, I highly recommend. I would have liked a call back to a question I’d listed on my booking if you want to be a 10/10!”

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Posted 1 year ago

“Professional and polite.”

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Posted 1 year ago

“I gave a full description of the problem with my washer dryer and still they came out and charged me to do a 30 second check and tell me that the bearings were worn and that the whole drum needed replacing; that it was prohibitively expensive and buying a new machine was a better option. They offered to sell me some replacements at uncompetitive prices. The service was quick and engineer polite, but the whole callout and charge could have been avoided and seemed like a rip-off.”

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Posted 1 year ago

“Really honest , straightforward repair. Lovely chap, I felt very happy with his assessment. It was clear that my satisfaction with the repair was what was important. Options explained clearly. I shall use the company again”

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Posted 1 year ago

“Unfortunately you didn't manage to repair our fridge and the options firvreolacement were expensive, so we decided to go elsewhere.”

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Posted 1 year ago

“I found the service to be very good. I received an appointment for a call-out for the next day for my washer/dryer, which I requested. The repair man seemed to locate the problem and called me the same day to check if it was resolved. I was also contacted a few days later to check if everything was okay. I was impressed with Glotech and would definitely recommend them to anyone.”

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Posted 1 year ago

“£100 to be told my washer dryer (6 years old) needs £400 of repairs. Engineer was talking in a technical language which was uncomprehensible. Rang for a written diagnostic report. Not available. Avoid this company at all costs. Will be seeking legal advice.”

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Posted 1 year ago

“Carlos and Callum were prompt, efficient and professional. They fixed the issue very quickly, including managing a very difficult kitchen system just to get to the washing machine, would recommend the firm highly.”

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Posted 1 year ago

“Excellent service. The engineer knew exactly why our Samsung fridge/freezer was leaking water and knew how to fix it. It's now working perfectly.”

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Posted 1 year ago

“First class. Came when they said they would. Solved the problem immediately. Job done in no more than 20 minutes. Reasonable price. Brilliant. Thank you.”

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Posted 1 year ago

“Great service. Friendly customer service, would use again.”

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Posted 1 year ago

Glotech Repairs is rated 4.1 based on 4,759 reviews