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Glotech Repairs Reviews

4.0 Rating 4,985 Reviews
75 %
of reviewers recommend Glotech Repairs
Company Reviews Metrics Info
4.0
Based on 4,985 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Glotech Repairs Reviews

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

Visit Website

Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 7th February 2025
I Puddick
Glotech Repairs 5 star review on 12th July 2023
S Arora
Glotech Repairs 5 star review on 12th July 2023
S Arora
Glotech Repairs 5 star review on 2nd April 2022
D
Glotech Repairs 5 star review on 22nd July 2021
M From Derbyshire
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
C Taylor
Verified Buyer
“The man who came was very pleasant. However- my fridge switch had just gone off. If you could do 10 minute phone conversations for a much lower fee, I could have saved so much money. It was disappointing to pay the full labour fee when there was no work to be done. It doesn’t build up good will for the future. I feel like it’s worth someone saying, have you checked the switch, it’s inside the fridge and kind of hidden!”
Helpful Report
Posted 4 years ago
Good morning Catherine, Thank you for taking the time to leave us feedback, unfortunately as our engineers are not on calls they are unable to diganose the fault for your until they are at your property. I am pleased to hear that your fridge is up and working again, I apologise that it was for such a small fault. Kind regards
Posted 4 years ago
Mrs L Partner
Verified Reviewer
“Excellent service polite and helpful orders parts same day fitted parts three day latter would definitely use again”
Helpful Report
Posted 4 years ago
Good morning, Thank you for taking the time to leave Glotech Repairs a review, we really appreciate and value your feedback. I will be sure to pass this onto our friendly engineer and call centre team. Kind regards, Lauren
Posted 4 years ago
B
Verified Buyer
“The engineer arrived promptly, carried out a thorough inspection of the washing machine, he found the fault which was a blocked pipe and repaired it quickly and efficiently.”
Helpful Report
Posted 4 years ago
Good morning, Thank you for taking the time to leave Glotech Repairs a review, we really appreciate and value your feedback. I will be sure to pass this onto our friendly engineer and call centre team. Kind regards, Lauren
Posted 4 years ago
G
Unverified Reviewer
“Great service. Friendly engineer. He made sure everything was working correctly before leaving. Only thing I would add is that the company use shoes protectors when its wet outside as not everyone is happy for petsons to walk thorough the property with shoes on.”
Helpful Report
Posted 4 years ago
Good morning, Thank you for taking the time to leave Glotech Repairs a review, we really appreciate and value your feedback. I will be sure to pass this onto our friendly engineer and call centre team. Kind regards, Lauren
Posted 4 years ago
S Winterton
Verified Reviewer
“Really happy with the service I received from Glotech. Friendly workmen tidy and professional. Would not hesitate to use them again.”
Helpful Report
Posted 4 years ago
Good morning, Thank you for taking the time to leave Glotech Repairs a review, we really appreciate and value your feedback. I will be sure to pass this onto our friendly engineer and call centre team. Kind regards, Lauren
Posted 4 years ago
G McLoughlin
Verified Buyer
“Good to deal with.”
Helpful Report
Posted 4 years ago
Good morning, Thank you for taking the time to leave Glotech Repairs a review, we really appreciate and value your feedback. I will be sure to pass this onto our friendly engineer and call centre team. Kind regards, Lauren
Posted 4 years ago
A
Verified Buyer
“Very fast and efficient service, thank you”
Helpful Report
Posted 4 years ago
Good morning, Thank you for taking the time to leave Glotech Repairs a review, we really appreciate and value your feedback. I will be sure to pass this onto our friendly engineer and call centre team. Kind regards, Lauren
Posted 4 years ago
M Tomkins
Verified Buyer
“Such a nice young man. He took time to explain the salt and rinse aid, which I didn't understand. He made some useful suggestions and I would recommend this company 100 %.”
Helpful Report
Posted 4 years ago
Good morning, Thank you for taking the time to leave Glotech Repairs a review, we really appreciate and value your feedback. I will be sure to pass this onto our friendly engineer and call centre team. Kind regards, Lauren
Posted 4 years ago
L Davis
Verified Buyer
“Really good service from on line contact to engineer visit.”
Helpful Report
Posted 4 years ago
Good morning, Thank you for taking the time to leave Glotech Repairs a review, we really appreciate and value your feedback. I will be sure to pass this onto our friendly engineer and call centre team. Kind regards, Lauren
Posted 4 years ago
J Alderton
Verified Buyer
“Very pleasant technician, on time, & gave good advice on our 10 year old Miele washer/dryer which had stopped working.”
Helpful Report
Posted 4 years ago
Good morning, Thank you for taking the time to leave Glotech Repairs a review, we really appreciate and value your feedback. I will be sure to pass this onto our friendly engineer and call centre team. Kind regards, Lauren
Posted 4 years ago
C Smith
Verified Buyer
“Fast response the only thing was the price as my washing machine was ok in the end and nothink was fixed and what was the chances of that for months there was a problem. Get some one out and it behave and was ok. But overall I would definitely use again if there's a problem thanks.”
Helpful Report
Posted 4 years ago
Good morning, Thank you for taking the time to leave Glotech Repairs a review, we really appreciate and value your feedback. I will be sure to pass this onto our friendly engineer and call centre team. Kind regards, Lauren
Posted 4 years ago
C DAVIS
Verified Buyer
“Dishwasher up &running ,pleasant technician,thank you”
Helpful Report
Posted 4 years ago
Good morning, Thank you for taking the time to leave Glotech Repairs a review, we really appreciate and value your feedback. I will be sure to pass this onto our friendly engineer and call centre team. Kind regards, Lauren
Posted 4 years ago
R Harris
Verified Buyer
“Excellent service. All within allocated appointment time.”
Helpful Report
Posted 4 years ago
Good morning, Thank you for taking the time to leave Glotech Repairs a review, we really appreciate and value your feedback. I will be sure to pass this onto our friendly engineer and call centre team. Kind regards, Lauren
Posted 4 years ago
A
Verified Buyer
“Easy to make an appointment. Efficient service but really surprised how much I was charged for the part as I could find exactly the same on line for quarter of the price.”
Helpful Report
Posted 4 years ago
Good morning, Thank you for taking the time to leave Glotech Repairs a review, we really appreciate and value your feedback. I will be sure to pass this onto our friendly engineer and call centre team. Kind regards, Lauren
Posted 4 years ago
C Singleton
Verified Buyer
“Excellent service & reasonable rates. Will definitely use again .”
Helpful Report
Posted 4 years ago
Good morning, Thank you for taking the time to leave Glotech Repairs a review, we really appreciate and value your feedback. I will be sure to pass this onto our friendly engineer and call centre team. Kind regards, Lauren
Posted 4 years ago
A
Verified Reviewer
“From the outset of booking for a repair and Jess who came to repair my oven, it has been a easy process. Very happy with the work. Jess is a lovely lady, she was very confident and repaired my oven in well under an hour. I would recommend Glotech as a company and a big thanks to Jess who has my oven up and running again.”
Helpful Report
Posted 4 years ago
Good morning, Thank you for taking the time to leave Glotech Repairs a review, we really appreciate and value your feedback. I will be sure to pass this onto our friendly engineer and call centre team. Kind regards, Lauren
Posted 4 years ago
G C
Verified Reviewer
“On 12th January Glotech engineer visited and found the fault with my Miele dishwasher and charged me £351. He said he would return with the spare parts. He finally returned on 4th March and said the problem was something else and he could not repair it. On 9th March I was refunded £237. So nearly 2 months without the dishwasher, endless calls to Glotech call centre waiting for up to an hour each time, having to listen to Glotech’s absurd annoying messages whilst waiting to speak to an operator and £114 out of pocket and dishwasher still not working. I won’t be using Glotech services again and certainly won’t recommend them.”
Helpful Report
Posted 4 years ago
Good morning Greg, I apologise for your experience with Glotech Repairs. I can confirm I have passed your feedback onto management. Kind regards,
Posted 4 years ago
L Johnston
Verified Buyer
“I have used Glotech twice. On both occasions the appointment slot I chose online has been changed. This is not flagged in the subject of the confirmation email, but in the body, so you have to check this carefully. On the first occasion I cancelled because the time slot was not suitable. This time I accepted and the engineer was excellent. He diagnosed the problem and I did not need any further repairs. I do have one other complaint however which is that after my call out appointment was confirmed I received a phone call from someone asking me to pay for the callout. I immediately thought this was a scam call and reported it to Glotech. They assured me it was a valid call, however I thought this was an odd way of working in current times.”
Helpful Report
Posted 4 years ago
Good morning Lynn, Thank you for taking the time to leave Glotech Repairs feedback, we really appreciate it. With regards to our online system, I can confirm that we are in the process of working on this to make it clearer to customers when booking in an appointment with us. I am happy that you had a positive experience with our engineer, and I can confirm that I will be passing this onto him. Kind regards, Glotech
Posted 4 years ago
L
Verified Buyer
“Very mannerable young men came to take away my old washing machine and fitted my new one. They lifted my rug in the hall so that it would not get damaged by the moving of the machines. The young man put the washing machine on a cycle to make sure it was working and not leaking. Talked me through how to work the programs before leaving. I had to phone them after they had gone because I could not open the washing machine door. They answered immediately and told me not to be afraid to pull the door open a bit stronger…… it opened! 😀 I have used Glotech for years. I wouldn’t go anywhere else as you get 1st class attention.”
Helpful Report
Posted 4 years ago
Good morning, Thank you for taking the time to leave Glotech Repairs a review, we really appreciate and value your feedback. I will be sure to pass this onto our friendly engineer and call centre team. Kind regards, Lauren
Posted 4 years ago
E Turner
Verified Buyer
“Swift appointment and guy was excellent, unfortunately washing machine was too expensive to repair”
Helpful Report
Posted 4 years ago
Good morning, Thank you for taking the time to leave Glotech Repairs a review, we really appreciate and value your feedback. I will be sure to pass this onto our friendly engineer and call centre team. Kind regards, Lauren
Posted 4 years ago
Glotech Repairs is rated 4.0 based on 4,985 reviews
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