Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.01

4.0 Rating 4,985 Reviews

75 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.0

Based on 4,985 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 7th February 2025

I Puddick

Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awful company! Left with more issues than we had reported then wanted another fallout to fix THEIR ISSUES!! I went for this company because of their positive reviews but now reading them back they are suspiciously similar “I spoke to Ben, very satisfied customer!” “I spoke to Scott”… the engineer never introduced himself so sounds like this is a company that tries to drown out 1 star review with fake 5 star reviews”

Helpful Report

Posted 4 years ago

“Beware if you have a older machine like my Miele Novotronic Premier 520, £120 to be told its obsolete. Go for a repairer who promise no charge if it can’t be repaired.”

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Posted 4 years ago

“Would give your technician no stars if it were possible he was rude and arrogant didn’t solve our problem and we asked him to leave”

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Posted 4 years ago

“The person who came round was great. He was clear, helpful and honest..... but it would have been more helpful if Glotech said 'up front' that there is no point trying to repair an induction hob with the error message I supplied to them. It was immediately obvious to the engineer that the repair would cost more than a new hob.... so why not say so and save your engineer time and me money?”

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Posted 4 years ago

“Great experience-quick and easy online booking, no hidden fees as you're informed of the price when booking. I had my built-in dishwasher fixed by Dean who was very professional, explained what was wrong and what he was doing. Fixed on the day, no mess left behind - would recommend.”

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Posted 4 years ago

“10 minutes in the queue. to be answered, then told no one in my postcode to deal - so much for their advert. Hampshire”

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Posted 4 years ago

“Prompt, honest assessment of our machine, good advice.”

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Posted 4 years ago

“Excellent advice and very punctual”

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Posted 4 years ago

“Great service received to fix our oven, technician was with us the day after the Bank holiday thank you! We would definitely recommend and use again in the future.”

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Posted 4 years ago

“Engineer was very honest in that he said yes he could repair but was guaranteed to breakdown again very soon so uneconomical to do the job .although I paid call out fee very pleased with the company”

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Posted 4 years ago

“I haven't given 5 stars simply because of the price of the labour charge. However, Glotech responded to my need very efficiently indeed and the technician phoned me an hour before arrival , reaching my house on time. He was able to mend my dishwasher and went about the work very thoroughly. I would certainly recommend Glotech to anyone needing an appliance repair. At one point it looked like we might need a new machine, and the price the technician quoted for a replacement was very competitive.”

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Posted 4 years ago

“Prompt approachable easy explanation… fair price”

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Posted 4 years ago

“Glotech were quick to respond to my dishwasher issue, they charged a fair call out fee and dealt with it in an efficient manner.”

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Posted 4 years ago

“The door switch on my washing machine was faulty. The engineer came to replace it. The repair was done to my satisfaction”

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Posted 4 years ago

“Would have given a 5 if the booking system was not faulty and allowed me to book a date when the engineer was not available. Fantastic, quick and clean service providing a cost effective repair in no time. Engineer was polite and tidy, paying was easy. I especially like that Glotech give you a fixed price repair that covers all labour and the callout charge, not a lot of places do this and those that get close are not as good. I highly recommend Glotech and have used them for several appliances over the years!”

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Posted 4 years ago

“Prompt appointment and phoned to advise time of arrival. Quick repair and machine working well. Would definitely recommend engineer.”

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Posted 4 years ago

“Superb service, knowledgeable, efficient and courteous engineer”

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Posted 4 years ago

“Very fast service with a very polite engineer. We asked for a service for our oven, and after the repair of our ventilation fan, where the oven had to be powered down and powered up, we discovered the alarm function of the oven (which we use daily) had stopped working. We flagged this with the engineer and he said he'd look into it, but after he left, the job was closed and GloTech wanted another callout fee to fix the issue that had been created. (This, despite the website saying the price "Includes Unlimited time and repeat visits with only parts charged on top. Simple pricing to make it easy.") When I flagged this, they denied the engineer even saw the clock as not working. Dealing with a very passive aggressive support rep saying things like "why would he leave a job half finished?" and "why didn't you ask the engineer before paying?" (which was strange as the company demand payment on the date of inspection). After a long email conversation, and providing proof that the engineer did know with a screenshot of his text, they eventually admitted that the clock was in fact seen by the engineer as faulty after all. However, no apology was given for the rude customer support. In conclusion, lovely engineers but rude and dodgy company.”

Helpful Report

Posted 4 years ago

“Having got a quick quote online, I had a call from Ben who knew exactly what the problem was before he'd even attended and as such he was able to give me a total cost over the phone, organise replacement part and a speedy repair. One very happy customer!”

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Posted 4 years ago

“Very complete and knowledgeable engineer. Just what we needed.”

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Posted 4 years ago

Glotech Repairs is rated 4.0 based on 4,985 reviews