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Glotech Repairs Reviews

4.0 Rating 4,924 Reviews
76 %
of reviewers recommend Glotech Repairs
4.0
Based on 4,924 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Glotech Repairs Reviews

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

Visit Website

Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Anonymous
Anonymous  // 01/01/2019
It was easy to book a visit by a repair engineer by phone, although it looks to be quicker and easier online. The engineer, Dean, arrived during the specified time window, giving a helpful courtesy call first on route. He understood the awful noise problem that I described with our Bosch fridge-freezer and found the cause very quickly - ice had formed over a concealed fan blade in the freezer section causing the rapid, clattering noise that we have been hearing for about 3 days, fearing the worst! Dean resolved the problem confidently and fast. We were delighted with his knowledge and service and will ask for him again if we need any appliances fixed.
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Posted 3 years ago
Good morning, Thank you for taking the time to leave Glotech Repairs a review, we really appreciate and value your feedback. I will be sure to pass this onto our friendly engineer and call centre team. Kind regards, Lauren
Posted 3 years ago
Dean diagnosed the issue and fixed the tumble dryer as soon as the part arrived which was the same week. Very professional and courteous. Highly recommend.
Helpful Report
Posted 3 years ago
Good morning, Thank you for taking the time to leave Glotech Repairs a review, we really appreciate and value your feedback. I will be sure to pass this onto our friendly engineer and call centre team. Kind regards, Lauren
Posted 3 years ago
Jacob called 20 minutes before he arrived to let me know he was on his way. I was very satisfied with the service I received. I would use again and recommend.
Helpful Report
Posted 3 years ago
Good morning, Thank you for taking the time to leave Glotech Repairs a review, we really appreciate and value your feedback. I will be sure to pass this onto our friendly engineer and call centre team. Kind regards, Lauren
Posted 3 years ago
A quick and efficient service when the water dispenser gave up on our fridge freezer . A faulty part was replaced free of charge. Great communication about appointments. Highly recommend.
Helpful Report
Posted 3 years ago
Good morning, Thank you for taking the time to leave Glotech Repairs a review, we really appreciate and value your feedback. I will be sure to pass this onto our friendly engineer and call centre team. Kind regards, Lauren
Posted 3 years ago
I contacted Glotec with a view to booking a repair for my washing machine. I spoke to Scott who was polite, helpful and friendly. He was not put off by my non technical knowledge and assisted me in every way. S Mason.
Helpful Report
Posted 3 years ago
Good morning, Thank you for taking the time to leave Glotech Repairs a review, we really appreciate and value your feedback. I will be sure to pass this onto our friendly engineer and call centre team. Kind regards, Lauren
Posted 3 years ago
Fantastic service from both customer service team & the engineer and very good price - will definitely use again if required.
Helpful Report
Posted 3 years ago
Good morning, Thank you for taking the time to leave Glotech Repairs a review, we really appreciate and value your feedback. I will be sure to pass this onto our friendly engineer and call centre team. Kind regards, Lauren
Posted 3 years ago
Very nice engineer, she said that the lower door seal on our dishwasher door had become faulty and would need replacing, upon looking at the companies database a replacement would be in excess of £260 as the door would have to be replaced as the seal couldn't be purchased separately. Considering the dishwasher only cost £420, this was extortionate and wouldnt be going to use the company any further.
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Posted 3 years ago
Super easy to book. Technician called up ahead and was on time and the repair was done quickly. Very pleased.
Helpful Report
Posted 3 years ago
Good morning, Thank you for taking the time to leave Glotech Repairs a review, we really appreciate and value your feedback. I will be sure to pass this onto our friendly engineer and call centre team. Kind regards, Lauren
Posted 3 years ago
Technician arrived prompty and quicked diagnosed problem. We decided that I should purchase a new washing machine so he promised a quote on Friday or Monday. I said that I didn’t want another Hotpoint model. The three quotes arrived on Tuesday around noon and one was for a Hotpoint model. I has earlier tgat morning purchased a new washing machine online.
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Posted 3 years ago
Engineers came on time and so far great after visits from previous engineers My Lieberr fridge purchased from. Glotech quite a few years ago no longer leaks water on to the food.
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Posted 3 years ago
Good morning, Thank you for taking the time to leave Glotech Repairs a review, we really appreciate and value your feedback. I will be sure to pass this onto our friendly engineer and call centre team. Kind regards, Lauren
Posted 3 years ago
Washing machine now working. It took a week to repair which is very good. I used to pay British Gas for this and in the last few years it started to take ages to get repairs completed. I decided to cancel and get someone in when needed and Glotech completed in a timely manner 👍
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Posted 3 years ago
Good morning, Thank you for taking the time to leave Glotech Repairs a review, we really appreciate and value your feedback. I will be sure to pass this onto our friendly engineer and call centre team. Kind regards, Lauren
Posted 3 years ago
Ben was brilliant. Very personable and friendly and very thorough. A pleasure to have him in our home. The dishwasher is working well. Thank you for being so prompt. Will certainly recommend to others.
Helpful Report
Posted 3 years ago
Good morning, Thank you for taking the time to leave Glotech Repairs a review, we really appreciate and value your feedback. I will be sure to pass this onto our friendly engineer and call centre team. Kind regards, Lauren
Posted 3 years ago
Very impressed with this company. Fridge freezer started leaking ,didn’t think they could fix it, but the engineer turned up on time and had it fixed in about 40 mins. Great service.
Helpful Report
Posted 3 years ago
Good morning, Thank you for taking the time to leave Glotech Repairs a review, we really appreciate and value your feedback. I will be sure to pass this onto our friendly engineer and call centre team. Kind regards, Lauren
Posted 3 years ago
I was quoted £76 call out charge. Payment on the day was £81. The full repair charge was £171 so cheaper to replace.
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Posted 3 years ago
Andrew was very professional and caring. He did his upmost to repair my fridge freezer
Helpful Report
Posted 3 years ago
Good morning, Thank you for taking the time to leave Glotech Repairs a review, we really appreciate and value your feedback. I will be sure to pass this onto our friendly engineer and call centre team. Kind regards, Lauren
Posted 3 years ago
Good service, online and on the phone. The engineer rang me first to say when he'll arrive, he sorted out the problem, and all was well. Thankyou!
Helpful Report
Posted 3 years ago
Good morning, Thank you for taking the time to leave Glotech Repairs a review, we really appreciate and value your feedback. I will be sure to pass this onto our friendly engineer and call centre team. Kind regards, Lauren
Posted 3 years ago
Good service from Scott repair finished and machine working no fuss only professional service well done.
Helpful Report
Posted 3 years ago
Good morning, Thank you for taking the time to leave Glotech Repairs a review, we really appreciate and value your feedback. I will be sure to pass this onto our friendly engineer and call centre team. Kind regards, Lauren
Posted 3 years ago
I had a doctors emergency so I asked the engineer to confirm if he could just reduce the appointment window by 30 minutes. He was completely uncooperative saying I need to be home 12-5, and can't reduce the window to 12:30 - 5. I had to run back home from the hospital (I'm 30 weeks pregnant) just to make it here in time for the 12-5 window and the guy never came! No call, no message nothing. Is this the service you provide? I would give 0 starts if that was possible.
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Posted 3 years ago
Very professional and helpful technician. Good service
Helpful Report
Posted 3 years ago
Good morning, Thank you for taking the time to leave Glotech Repairs a review, we really appreciate and value your feedback. I will be sure to pass this onto our friendly engineer and call centre team. Kind regards, Lauren
Posted 3 years ago
Easy to contact and good service
Helpful Report
Posted 3 years ago
Good morning, Thank you for taking the time to leave Glotech Repairs a review, we really appreciate and value your feedback. I will be sure to pass this onto our friendly engineer and call centre team. Kind regards, Lauren
Posted 3 years ago
Glotech Repairs is rated 4.0 based on 4,924 reviews