Login
Start Free Trial Are you a business? Click Here

Glotech Repairs Reviews

4.1 Rating 4,810 Reviews
77 %
of reviewers recommend Glotech Repairs
Company Reviews Metrics Info
4.1
Based on 4,810 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 76%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Glotech Repairs Reviews

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

Visit Website

Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

Write Your review

Glotech Repairs 5 star review on 7th February 2025
I Puddick
Glotech Repairs 5 star review on 12th July 2023
S Arora
Glotech Repairs 5 star review on 12th July 2023
S Arora
Glotech Repairs 5 star review on 2nd April 2022
D
Glotech Repairs 5 star review on 22nd July 2021
M From Derbyshire
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
L
Verified Reviewer
“We had a friendly engineer who came and happily fixed our oven. The problem we had was the company made a mistake with our invoice. I paid the engineer in full on the day and they had missed of a charge of £11.79 I have since been threatened with court action. When I called to find out what was wrong I had horrendous customer service and was told I was petty. It’s such a shame as I would of used the company again but they need to address customer service.”
Helpful Report
Posted 3 years ago
R Deegan
Unverified Reviewer
“Gavin the engineer was very polite and helpful would definitely use again he certainly was very knowledgable and even explained what caused the problem”
Helpful Report
Posted 3 years ago
J McPherson
Verified Reviewer
“Booked on line no problems. There were some difficulties with the automated phone system they used to then confirm the booking, however Gavin arrived on time, diagnosed and completed the repair. No messing about, as no parts were needed it was fixed in 30 minutes he was open about the fault I felt the pricing was fair and the service spot-on. I I had confidence in Gavin. Will certainly use them again as my first point of call.”
Helpful Report
Posted 3 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 3 years ago
Anonymous
Verified Buyer
“Quick, polite, professional”
Helpful Report
Posted 3 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 3 years ago
J
Verified Buyer
“On time. Pleasant engineer who explained fault and our options. As we decided to buy new machine it was ordered and installed on time and old machine removed in efficient fashion. Paperwork including proof of purchase in order.”
Helpful Report
Posted 3 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 3 years ago
D DILLON
Verified Buyer
“From the telephone call to the repair - great service”
Helpful Report
Posted 3 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 3 years ago
T Swanson
Verified Buyer
“Great service. I had my ice maker replaced. They were able to source the part and install it. The administration was quick and efficient. The people that arrived on site were knowledgeable and professional. Will use again.”
Helpful Report
Posted 3 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 3 years ago
Anonymous
Verified Buyer
“Good service. Fast response and helpful.”
Helpful Report
Posted 3 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 3 years ago
C
Verified Reviewer
“I had a very problematic AEG dishwasher, which took several visits to sort out not Glotech's fault, it was just one of those things. They handled the problem very well and their engineers were excellent. I would use them again if I had a problem”
Helpful Report
Posted 3 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 3 years ago
Anonymous
Verified Reviewer
“I am very happy with the Service provided by Glotech, and very grateful to the Glotech Engineers’ determination to get both ovens of my cooker working again so save the cooker from falling into waste land. When I reported to the maker of the cooker that the duel ovens were out of order and they claimed they were not repairable as the cooker was out of production and suggested I should ditch the cooker. None of the engineers working for the maker wanted to come out even I beg them to come to just have a look to the ovens and identity the faults. My cooker is just 12 years old, it would be a whole waste to ditch if I listened to the maker. What a different and heroic attitude of the Glotech Engineers are– they came first to identify the faults, then searched parts far and wide to replace the faulty one, then fitted the parts to bring back the life of ovens. Thanks, Glotech. You do not only repair my ovens but also contribute to save the planet by eliminating a big waste. S&M at Oxford”
Helpful Report
Posted 3 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 3 years ago
A Humphreys
Verified Buyer
“Quick replies to questions asked and good service from technician”
Helpful Report
Posted 3 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 3 years ago
G Cook
Verified Buyer
“Unfortunately my oven was not worth repairing which sadly is the case with most appliances these days over 7 years old however we did see that the engineer did a thorough investigation but there were too many faults to make it worthwhile. He was very polite, arrived on time and was wearing a mask.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Reviewer
“Glen engineer arrived today just before 5 pm even though his finish time was 5 he still turned up has repaired freezer very professional and friendly. Would use Glotech again”
Helpful Report
Posted 3 years ago
Anonymous
Verified Reviewer
“Would definitely not recommend this company . Engineer came in found problem within a minute unfortunately was not given the full information regarding the fix . He then promptly gave me a bill amount of £326.20 for the fix to be done. When phoning to get a repair date was informed on the phone the fix could not be guaranteed. This was not passed on by the engineer as it should of been . The one star is for the very lovely lady on the phone who totally understood my frustration and anger.”
Helpful Report
Posted 3 years ago
Anonymous
Unverified Reviewer
“Engineer was professional, and gave helpful advice. Have noted the contact details for the future.”
Helpful Report
Posted 3 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 3 years ago
I Powell
Verified Buyer
“Polite and amicable even though he could not fix the problrm”
Helpful Report
Posted 3 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 3 years ago
K Maddock
Verified Reviewer
“Paul arrived today and found the fault with my washing machine immediately. He was extremely professional, wore special shoe covers and was just brilliant. I am especially grateful as he arrived a week earlier than I thought he was coming having booked an appointment on line, and been told I would need to rebook. I was then told I wouldn’t get anyone for 8 days! Although lovely when you can eventually get through on the phone I am confused about the discrepancy with appointments? I would recommend the company based on my experience with Paul.”
Helpful Report
Posted 3 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 3 years ago
D Glover
Verified Buyer
“The Biotech engineer called to fix our dishwasher within 3 days of booking, quickly identified the problem and had it repaired in a matter of minutes. Brilliant. Would definitely use them again.”
Helpful Report
Posted 3 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 3 years ago
J Vaughan
Verified Buyer
“An engineer came to see why the raised temperature red light was staying on, though freezer apparently working. He said he fixed it. A couple of days later it was clear the freezer was now not working at all. I decided that with the £70 call-out charge, getting Glo-tech back again would be throwing good money after bed, and decided to replace the freezer. I know you are within you rights to refuse ma any sort of refund over this, and that I could have asked for a return visit, which I chose not to do, but I think you might have seen your way to at least a partial refund of the £70. Poor customer services, I think.”
Helpful Report
Posted 3 years ago
A Soe
Verified Buyer
“Service was excellent, not expensive, engineer is professional. Thank you so much Glotech.”
Helpful Report
Posted 3 years ago
Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech
Posted 3 years ago
Glotech Repairs is rated 4.1 based on 4,810 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request