Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.09

4.1 Rating 4,811 Reviews

77 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.1

Based on 4,811 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 7th February 2025

I Puddick

Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Once here, the engineer, Tim, worked steadily and without fuss and sorted out the problem. He was reassuring and positive. I was so relieved. Thank you for the appointment.”

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Posted 4 years ago

“My oven was repaired and working within a day. The engineer was polite, professional and very knowledgeable. Because the fault turned out to be just a faulty connection then no parts were needed and i was only charged the fixed labour charge. This was my first time of using glotech and i was really impressed. I recommend them highly.”

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Posted 4 years ago

“The service was excellent. They responded to our request the soonest time possible. Never had any issue with the washing machine since the repair.”

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Posted 4 years ago

“Very good, showed up on time during booking window, diagnosed problem, had correct spare part on the van, repaired my cooker in one visit. Very polite and professional tradesman.”

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Posted 4 years ago

“great service”

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Posted 4 years ago

“Mark was very helpful and polite. Would definitely use him again.”

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Posted 4 years ago

“Very good service- quick and efficient”

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Posted 4 years ago

“polite and competent repair people as well as the receptionist who took great pains to fit us in as soon as possible. The gents who arrived diagnised the situation very quickly- drum and bearings, which we thought as well. No point in repairing so we bought another-after listening to their advice on good washing machines. really appreciated their help; great local company to get in touch with when you need them. thanks so much”

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Posted 4 years ago

“Great service. Tim did a good job in repairing my American fridge freezer.”

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Posted 4 years ago

“Company have always treated me well with first class service”

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Posted 4 years ago

“I was very pleased with the prompt and efficient booking system, and the engineer was very polite and spent a long time fixing my washing machine and explaining the problem. I have added Glotech to my address book in case of future problems.”

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Posted 4 years ago

“Really nice guys came within the time and they sorted out my washing machine very quickly. Thankyou”

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Posted 4 years ago

“As my oven is an Italian (Foster) make my broken elements would probably have to be sent From Italy so I decided not to continue. However, the engineer gave it a thorough inspection And found there was an element I had never used so said I could use ONLY that and it would Work for some considerable time. He switched it on and waited to make sure that it was Working. It has been perfect since.”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“The engineer was polite and friendly and carried out the repair in a professional manner.”

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Posted 4 years ago

“Reasonably short delay in attending, good communication of expected time of attendance and phone call 20 mins before arrival. Did not have the required replacement part in his van but only took 2 days to acquire it. Expensive but no more than competitors.”

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Posted 4 years ago

“Great, reliable service.”

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Posted 4 years ago

“Excellent service thank you, will definitely be using your company again.”

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Posted 4 years ago

“A real joy to get proper service these days. Came promptly when he said he would, and got me going till a part arrived. No hesitation in recommending”

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Posted 4 years ago

“Customer service is appalling. The repair to our wine fridge took 5 weeks from the first visit. This was due to the company not ordering the spare part. All communication was initiated by us and we had to chase them three times. On the date of the proposed repair, the engineer did not arrive until 30 minutes after the five hour time slot and we had to ring to see where he was. As a result the repair could not be done that day and was not completed until a week later. Despite taking payment for the part in advance, we had a call saying that this was outstanding. The office allocates jobs to the engineers, but the engineers don’t seem to have enough time to travel between jobs and to get them completed. There seems to be no real communication between the engineers and company, and the company and customer. Everything now works, but this was not a pleasant experience.”

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Posted 4 years ago

Glotech Repairs is rated 4.1 based on 4,811 reviews