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Glotech Repairs Reviews

4.0 Rating 4,924 Reviews
76 %
of reviewers recommend Glotech Repairs
4.0
Based on 4,924 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Glotech Repairs Reviews

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Anonymous
Anonymous  // 01/01/2019
very personalised and professional
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Posted 3 years ago
Really happy with the quick service from Glotech Repairs. The part had to be ordered so had to wait a few days but that was to be expected and was not a Problem. The repair man was friendly, very polite and helpful and had my cooker repaired in about 30 minutes. Wonderful service, I shall definitely use this company again if I need to and recommend to family and friends. Thank you Glotech.
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Posted 3 years ago
Quick appointment time. Engineer called in advance to give me notice of arrival. Very efficient and polite. All sorted
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Posted 3 years ago
Excellent. Andrejs Z has just left and my washing machine is working perfectly. No fuss, no mess, polite and very tidy. I'm impressed with the service Ive received. Definitely recommend.
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Posted 3 years ago
Very worst experience. Total waste of money.
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Posted 3 years ago
Very efficient and pleasant technician managed to sort out the fault with my fridge/freezer.
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Posted 3 years ago
It was very easy to book a call out to repair my washing machine online. They rang me the next morning to confirm and the engineer arrived in the given time slot. He was polite and helpful. My washing machine was up and running again within a day.
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Posted 3 years ago
Very good and quick service
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Posted 3 years ago
Great service, nice guy. Afraid our fridgefreezer couldn’t be saved, but very honest about it all . Thank you
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Posted 3 years ago
Roger was the engineer,polite efficient,quick,explaining everything that he was doing,I was very impressed
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Posted 3 years ago
Excellent friendly service, and speedy appointment made to sort our issue
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Posted 3 years ago
Thank you we had very quick and effective service and will definitely use Glotech again.
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Posted 3 years ago
No repairs needed but was grateful for the advice given by the engineer to switch off unit for 24/48 hrs, which resolved the alarm problem!
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Posted 3 years ago
Very easy booking process. Engineer turned up on time and was a legend. Identified that our dishwasher hadn’t been installed properly (5 years ago!) and fixed it quickly, efficiently and with minimal disruption. Nice guy.
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Posted 3 years ago
Our 21-yr-old washing machine has recently begun to make an unfamiliar noise, so we called Glotech. A very pleasant engineer came along & inspected the beast. No actual repair was made, because his advice was that the fault was with the motor, & would cost a large sum of money if we wanted a repair carried out. We declined to throw good money away, & decided to keep going until the m/c finally gives up, at which point we'll get a new one. We were happy with the service provided, & will probably contact Glotech when a replacement is needed.
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Posted 3 years ago
Absolutely appalling! Their assessor told us our integrated fridge freezer wasn't worth fixing after the callout. Then Glotech called with quotes to supply and fit a new one. Waited over a week to accommodate availability. Installed Sunday 19th June. Doesn't work. They say its not an installation problem so not their responsibility. They took nearly £600 before installation. Now we have to register the appliance and go to Hotpoint to sort who can't come out for another week. If I wanted to buy directly from Hotpoint I would have and the product would no doubt have been cheaper. Paid more purchase and installation. They sell faulty products the take no responsibility for them. What a CON!! Don't bother!! The worst after sales I have ever experienced 😡😡
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Posted 3 years ago
Glotech came to my rescue when another company kept cancelling appointments to fix my fridge freezer. It was very easy to book a slot online with a choice of morning or afternoon slots. The engineer was prompt, pleasant and soon got the machine up and running. I would be happy to use Glotech again.
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Posted 3 years ago
It was easy to make an appointment which was at an early date. The fitter was efficient and pleasant. A second appointment was necessary as a part was required. This was carried out in a few days. The fitter was again pleasant ant professional. Washer is now working perfectly.
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Posted 3 years ago
Your service man sent me a text to say he would be with us on. You call handler phoned and til me he would arrive between 1pm and 5pm. He was booked in for the morning and changed it at about five passed 1pm. He could find no fault and stayed for about 7 minutes. He charged me £81.75 which I thought was disgusting. I could understand a service charge but that was a rip off. I asked him why so high and he told me insurance was part of the price. I told him I did not want insurance and how much less that was. He tried to explain that was the price and there was no choice in the matter. I told him that your firm is Epping customers off. I phoned your firm and told them this. I also told them that rip off Britain programme would be very interested in your scam. I want compendium for the way your company treated me and at least half of what I paid out to your technicians five minute observation skills only. Jayne Allen a very disappointed and angry customer.
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Posted 3 years ago
Excellent service from talking to a real person on the phone to booking appointment follow up emails and very friendly efficient engineer Ben all done in 1 week ,Thank you Glotech will certainly use you again and pass i on to family and friends ?
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Posted 3 years ago
Glotech Repairs is rated 4.0 based on 4,924 reviews