Login
Start Free Trial Are you a business? Click Here

Glotech Repairs Reviews

4.1 Rating 4,809 Reviews
77 %
of reviewers recommend Glotech Repairs
4.1
Based on 4,809 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 76%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Glotech Repairs Reviews

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

Visit Website

Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

Write Your review

Anonymous
Anonymous  // 01/01/2019
Good service, online and on the phone. The engineer rang me first to say when he'll arrive, he sorted out the problem, and all was well. Thankyou!
Helpful Report
Posted 3 years ago
Good morning, Thank you for taking the time to leave Glotech Repairs a review, we really appreciate and value your feedback. I will be sure to pass this onto our friendly engineer and call centre team. Kind regards, Lauren
Posted 3 years ago
Good service from Scott repair finished and machine working no fuss only professional service well done.
Helpful Report
Posted 3 years ago
Good morning, Thank you for taking the time to leave Glotech Repairs a review, we really appreciate and value your feedback. I will be sure to pass this onto our friendly engineer and call centre team. Kind regards, Lauren
Posted 3 years ago
I had a doctors emergency so I asked the engineer to confirm if he could just reduce the appointment window by 30 minutes. He was completely uncooperative saying I need to be home 12-5, and can't reduce the window to 12:30 - 5. I had to run back home from the hospital (I'm 30 weeks pregnant) just to make it here in time for the 12-5 window and the guy never came! No call, no message nothing. Is this the service you provide? I would give 0 starts if that was possible.
Helpful Report
Posted 3 years ago
Very professional and helpful technician. Good service
Helpful Report
Posted 3 years ago
Good morning, Thank you for taking the time to leave Glotech Repairs a review, we really appreciate and value your feedback. I will be sure to pass this onto our friendly engineer and call centre team. Kind regards, Lauren
Posted 3 years ago
Easy to contact and good service
Helpful Report
Posted 3 years ago
Good morning, Thank you for taking the time to leave Glotech Repairs a review, we really appreciate and value your feedback. I will be sure to pass this onto our friendly engineer and call centre team. Kind regards, Lauren
Posted 3 years ago
The engineer came to fix the fridge to find out that it was beyond repair. He spent about 15 minutes and went back. Still fully charged for everything. The terms say that they will only charge the labour fee, which is the full charge. Do not request the repair unless you are fully sure that it can be fixed.
Helpful Report
Posted 3 years ago
Great service all round and 6mth guarantee on new oven element!
Helpful Report
Posted 3 years ago
Good morning, Thank you for taking the time to leave Glotech Repairs a review, we really appreciate and value your feedback. I will be sure to pass this onto our friendly engineer and call centre team. Kind regards, Lauren
Posted 3 years ago
We have just had our oven door repaired by a very nice repair engineer. He was professional , courteous and very pleasant. thank you
Helpful Report
Posted 3 years ago
Good morning, Thank you for taking the time to leave Glotech Repairs a review, we really appreciate and value your feedback. I will be sure to pass this onto our friendly engineer and call centre team. Kind regards, Lauren
Posted 3 years ago
Really positive expirence with glotech. Arrived on time and was a nice personable engineer who was extremely helpful. Would definitely recommend.
Helpful Report
Posted 3 years ago
Good morning, Thank you for taking the time to leave Glotech Repairs a review, we really appreciate and value your feedback. I will be sure to pass this onto our friendly engineer and call centre team. Kind regards, Lauren
Posted 3 years ago
Good service from initial call to repairman visiting.
Helpful Report
Posted 3 years ago
Good morning, Thank you for taking the time to leave Glotech Repairs a review, we really appreciate and value your feedback. I will be sure to pass this onto our friendly engineer and call centre team. Kind regards, Lauren
Posted 3 years ago
Diagnosis quick and efficient. Excellent work, clean and tidy. Engineer very friendly.
Helpful Report
Posted 3 years ago
Good morning, Thank you for taking the time to leave Glotech Repairs a review, we really appreciate and value your feedback. I will be sure to pass this onto our friendly engineer and call centre team. Kind regards, Lauren
Posted 3 years ago
Chris has just left after repairing our American style fridge freezer. He was punctual, courteous and quickly identified and fixed the problem. In fact the overall service I received from Glotech was top drawer. The price was fair and included 6 months warranty. I would recommend them and I’ll definitely use them again.
Helpful Report
Posted 3 years ago
Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren
Posted 3 years ago
Efficient
Helpful Report
Posted 3 years ago
Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren
Posted 3 years ago
Very efficient and quick and punctual can not fault them brilliant
Helpful Report
Posted 3 years ago
Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren
Posted 3 years ago
Very friendly and efficient.
Helpful Report
Posted 3 years ago
Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren
Posted 3 years ago
Scott was great but the amount of time I had to spend on the phone in the queue was not.
Helpful Report
Posted 3 years ago
I was offered an engineer visit within 24 hours. He was very helpful when he came and diagnosed the problem. Again he visited within 24 hours of my call once I was informed the part had arrived. The repair is working well. The call centre staff were helpful. I will use this service again
Helpful Report
Posted 3 years ago
Good morning Lucy, Thank you for taking the time to leave us feedback, I am really pleased to hear that you have had a positive experience with our engineer Reece. Kind regards, Lauren
Posted 3 years ago
Great customer service. Great comms. My engineer Chris was efficient and fixed the problem easily. Would use again
Helpful Report
Posted 3 years ago
Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren
Posted 3 years ago
your repair man was unable to fix washing machine as part too expensive and your call out charge stated to be £67 BUT I was charged £81 because he added VAT on to it... This charge was not made clear so I felt disappointed that machine not fixed and robbed because off extra charge..... Will never use or recommend this company because off this.
Helpful Report
Posted 3 years ago
Easy to book online although they had to move my date back, however they managed to bring it forward. Arrived when they said and the engineer phoned 1st before he arrived. i explained what had happened and the engineer identified the problem very quickly. polite and friendly.
Helpful Report
Posted 3 years ago
Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren
Posted 3 years ago
Glotech Repairs is rated 4.1 based on 4,809 reviews