Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.09

4.1 Rating 4,809 Reviews

77 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.1

Based on 4,809 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 7th February 2025

I Puddick

Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Spot on customer service today straight forward transaction”

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Posted 3 years ago

Good morning, Thank you for taking the time to leave Glotech Repairs a review, we really appreciate and value your feedback. I will be sure to pass this onto our friendly engineer and call centre team. Kind regards,

Posted 3 years ago

“Once I got through to your representative after a long wait in the queue on the phone, things went quite well. He was quite professional, knowledgeable, and helpful. And he told me the different options available and was accommodating with my schedule.”

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Posted 3 years ago

“On time, good communication about when the repair guy was going to turn up, fixed the problem promptly, cost was as expected.”

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Posted 3 years ago

“Extremely efficient, Andrew rang to say he was on his way and arrived at the specified time. Very friendly and helpful, and, most importantly, I now have a working dishwasher!! Also, my dogs liked him, which was very reassuring!”

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Posted 3 years ago

“I'm feeling ripped off by your company. The repair man no problem with him, the part was to expensive so only paid the call out fee that showed on your page as £67 not cheap but he then added vat & came to £81!!! it was not made clear vat on call out price I thought vat on part & work so very disappointed in your company.”

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Posted 3 years ago

“Rang Glo-Tech this morning and Scott Sullivan was most helpful in arranging a next day visit to hopefully repair my very old AEG glass ceramic hob, so let's hope they will be able to do so. In the meantime it was a pleasure to speak to Scott”

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Posted 3 years ago

Good afternoon, Thank you for taking the time to leave Glotech Repairs a review, we appreciate and value your feedback. I will be sure to pass this on to our friendly staff member Scott. Kind regards, Lauren

Posted 3 years ago

“Good positive help.”

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Posted 3 years ago

Good morning, Thank you for taking the time to leave us a review, we appreciate your feedback. I will be sure to pass this on. Kind regards,

Posted 3 years ago

“Scott was really helpful when I rang today. Great service. Thank you.”

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Posted 3 years ago

Good morning, Thank you for leaving this kind feedback, I will be sure to pass this on to our friendly team member Scott. I am pleased to hear that you have had a positive experience with us. Kind regards,

Posted 3 years ago

“I had to change a booking at short notice. Scott was very helpful and considerate, the changes were made quickly and efficiently. Many thanks Scott”

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Posted 3 years ago

Good morning Peter, Thank you for taking the time to leave feedback, we are pleased to see that you have had a positive experience with our Customer Service member Scott. I will be sure to pass this on to him. Kind regards,

Posted 3 years ago

“Repairman rang on the day to say he could come early... but we were out of the house, so he came at the original slot. He quickly saw our broken icemaker needed defrosting before he could repair it... defrosted it there and then, examined it -- and was able to repair it without needing any new parts. Very satisfied with the service!”

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Posted 3 years ago

Good morning, Thank you for taking the time to leave us a review, we appreciate your feedback. I will be sure to pass this back on to our friendly engineer and team. Kind regards,

Posted 3 years ago

“Jess was fantastic. Had my washing back up and running in next to no time. Service was prompt with 30 minute courtesy call in advance of arrival. Price was as expected in advance of arrival and no additional charge. A great service and customer experience.”

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Posted 3 years ago

Good morning, Thank you for taking the time to leave us a review, we appreciate your feedback. I will be sure to pass this back on to our friendly engineer and team. Kind regards,

Posted 3 years ago

“Spoke to Scott about my washing machine. He was very impressive, very helpful, and excellent. Thankyou Scott.”

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Posted 3 years ago

Good morning, Thank you for taking the time to leave us a review, we appreciate your feedback. I will be sure to pass this on. Kind regards,

Posted 3 years ago

“Door Lock on Washing machine broken. Engineer arrived within an hour of booking a repair. Fast email response to my query and curtesy phone call to advise on eta. Could not have been a better service.”

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Posted 3 years ago

Good morning, Thank you for taking the time to leave us a review, we appreciate your feedback. I will be sure to pass this on. Kind regards,

Posted 3 years ago

“Helpful and efficient service, thank you.”

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Posted 3 years ago

Good morning, Thank you for taking the time to leave us a review, we appreciate your feedback. I will be sure to pass this on. Kind regards,

Posted 3 years ago

“Dealt with Scott who was really helpful, very positive and a very likeable person. Didn’t proceed with the repair for one reason or another but the customer service I did receive was excellent.”

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Posted 3 years ago

Good morning, Thank you for taking the time to leave us a review, we appreciate your feedback. I will be sure to pass this on. Kind regards,

Posted 3 years ago

“A very competent engineer who knew his job and got on with it.Would recommend them definitely”

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Posted 3 years ago

Good morning, Thank you for taking the time to leave us a review, we appreciate your feedback. I will be sure to pass this on. Kind regards,

Posted 3 years ago

“Excellent. Organised a slot in a few days, arrived promptly and fixed the problem. Engineer was a nice chap too”

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Posted 3 years ago

Good morning, Thank you for taking the time to leave us a review, we appreciate your feedback. I will be sure to pass this on. Kind regards,

Posted 3 years ago

“Punctual, friendly, thorough and honest… and I’d happily call them again.”

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Posted 3 years ago

Good morning, Thank you for taking the time to leave us a review, we appreciate your feedback. I will be sure to pass this on. Kind regards,

Posted 3 years ago

“Very good service and very pleasant engineer”

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Posted 3 years ago

Good morning, Thank you for taking the time to leave us a review, we appreciate your feedback. I will be sure to pass this on. Kind regards,

Posted 3 years ago

“Nice repair guy, but now the bottom two sides of the fridge and freezer , freeze! This was NOT the problem before, and I rang next morning to report this, and I have had to wait 8 days before he could return to look at it. Even taking into consideration Easter, I am very disappointed with the service. I have lost food over night and rearranging the food over this length of time has been a nightmare. I am far from impressed!! I hope he makes up for the shocking inconvenience next Wednesday!!!”

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Posted 3 years ago

Glotech Repairs is rated 4.1 based on 4,809 reviews