Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.08

4.1 Rating 4,833 Reviews

77 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.1

Based on 4,833 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 7th February 2025

I Puddick

Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently asked for an engineer to come and repair a broken hinge on the fridge door, and was very pleased with the prompt response and efficient repair job which was done.”

Helpful Report

Posted 3 years ago

“Friendly operative on both occasions. Repairs completed quickly and efficiently with no mess. Good job.”

Helpful Report

Posted 3 years ago

“Called me very quickly after making an online inquiry. After describing the issue an explanation of costs was quickly given and a convenient appointment made. Turned up on time, was very polite, assessed the issue and implemented the fix. Cost was as previously discussed. Was very happy and would use again if needed!”

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Posted 3 years ago

“A quick response that went like clockwork, everything happened when they said it would. Extremely polite and helpful staff, would really recommend.”

Helpful Report

Posted 3 years ago

“We had a reluctant engineer visit to our faulty dishwasher. We paid the fee before arrival and then when the engineer arrived he did not knock on the door or ring the bell but phoned me to ask if anyone was at home. If I hadn't answered the phone I think he would have driven off when in fact we were at home. When he came into the house he said 'it's probably the heater element or the control panel and it will cost £190 so it's not worth repairing and said we should get another dishwasher'. At this stage he had not even looked at the dishwasher. I insisted that he checked the gasket because I thought there was water in the sump and he reluctantly looked and found water in the sump. He drained it and said it should be fine now, but if we have any more problems we get a free call out. He did not investigate how the water got into the sump. After putting the dishwasher back in place he left, but then we realised that he had not levelled the dishwasher and we now have an integrated dishwasher with a sloping door, with the bottom of the door jutting out 1 inch in relation to every other kitchen cabinet but flush at the top of the door. I have no faith in the repair being permanent because the cause was not investigated. I do not know if this engineer is typical of others but all I can say is that he was reluctant to do anything helpful.”

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Posted 3 years ago

“Brilliant. The engineer turned up on time, was friendly and knowledgeable. Fixed the issue quickly and showed me what had caused the problem. Can’t fault these guys. Totally awesome”

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Posted 3 years ago

“Very efficient service, took an initial payment over phone engineer came fixed oven within 30 mins and I payed balance (parts) would recommend Glotech. MR. CORNER (Northolt)”

Helpful Report

Posted 3 years ago

“Service was good and part arrived within a few days. When the part was installed the engineer was angry due to the limited time slot (apparently was given only 40 mins and took him an hour). This increased stress when the installation and the kitchen was full of water.”

Helpful Report

Posted 3 years ago

“i booked fridge repair more than two weeks, the 1st D a guy came(between 9-12) arrived at 11:15 checked the fridge in less than 15mnts he told me you'll have to switch off the fridge for 24h before our next visit next Monday, and he said they will order the part. so Sunday to monday Fridge off. no one come on Monday when i called they say they ll come on Thursday, so i did same thing for Thursday, (between 12-5) the guy came at 3:30) he removed the old part and break it but when he was going to place the new part he found out it's not the right one!!! so he explained to me, and that made me so upset,cuz that s not professional at all.. and the fridge was not working any more because he break the part.. i stayed a week without fridge and this morning they sent me messages that they re coming between 1-5 i called them at 3.30 they said sorry we don't have any booking for you,! i said WHAT THE HELL ARE YOU JOKING! THIS COMPANY IS A REAL SH**T.. but the money they took it every visit 50£ and i paid the part 50,so 150£ and nothing was done, worst i am witout fridge for nearly 10days..before at least the freezer was working only the chill wasn't working very well..”

Helpful Report

Posted 3 years ago

“Appointment booked for the next day following my call. Oven repaired quickly by helpful engineer. Would recommend.”

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Posted 3 years ago

“Very efficient and knowledgeable engineer. Telephoned to let me know was on the way, only complaint was not being able to give specific time when booking for someone to come out, and having to wait in all day.”

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Posted 3 years ago

“Was very happy with the service I received when my washing machine broke. The engineer came and was able to fix it there on the spot as he had the parts. Was reasonably priced to. Would recommend”

Helpful Report

Posted 3 years ago

“The service from GloTech was fantastic. They came out promptly and on time, were very courteous but then realized that I had made a mistake with the spare part for the microwave repair. They let me re-order the correct part and then returned again on the agreed date and fitted without problem and VERY courteously did not charge for the return visit that i had caused. Will definitely use again and would HIGHLY recommend for their excellent customer service.”

Helpful Report

Posted 3 years ago

“The appointment was kept promptly (albeit right at the end of the time slot) and the engineer (Francis)could not have been more helpful , or sympathetic when he was unable to fix the problem. He advised us on our options and suggested some next steps.”

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Posted 3 years ago

“Max was very polite and professional turned our problem not with washing machine, was blocked drain!”

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Posted 3 years ago

“Excellent and efficient service. Repair successfully completed in a timely fashion”

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Posted 3 years ago

“Extremely professional and helpful service”

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Posted 3 years ago

“Only problem we had was finger problems on fitted oven. But technician very understanding and gave a demonstration of correct operation. High price for experience but at least we’re up and running again.”

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Posted 3 years ago

“I was surprised. My oven is 17 years old and failed to reach required temperature. I Googled faults, and reviewed possible repairers, although feared large investment in a new oven. The whole process was clear from the initial contact, detailing costs and arranging a home visit. It worked, confirmed by email, phoned by technician en route, and repaired. One problem could not be fixed and he took a photo on his phone to show me why.”

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Posted 3 years ago

“Easy to book a next day appt. Visited by Dean who quickly found the fault with our oven & fix it -had us back up and cooking in no time”

Helpful Report

Posted 3 years ago

Glotech Repairs is rated 4.1 based on 4,833 reviews