Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.09

4.1 Rating 4,810 Reviews

77 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.1

Based on 4,810 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 7th February 2025

I Puddick

Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It took 6 visits to correctly identify the fault with my dishwasher during which time parts were needlessly fitted and charged for. Customer services send emails after each visit asking for positive feedback when the machine still wasn’t working! Also, no responses given to any emails I sent them. Not a good experience.”

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Posted 3 years ago

“Very prompt and affordable repair work by a friendly rep .. very satisfied with the service”

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Posted 3 years ago

“Your engineer was fantastic. Friendly, professional and fast.”

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Posted 3 years ago

“Very impressed by this company. An efficient booking system and a timely visit by a friendly, skilled technician. Glad to have found them.”

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Posted 3 years ago

“Speedy in response. Polite engineer and repair was successful. Many thanks 🙏”

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Posted 3 years ago

“Very friendly, knew exactly what he was doing and what was wrong. Fixed the problem straight away”

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Posted 3 years ago

“Very prompt service, really pleased with the repair which was carried out. I would highly recommend your team to anyone.”

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Posted 3 years ago

“Michael was prompt and carried out the repair, difficult and time-consuming, in good fashion. Also said to call if problem not resolved - hopefully, it has!”

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Posted 3 years ago

“Engineer was very good found fault and repaired promptly.”

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Posted 3 years ago

“I found the Glotech engineer very nice,he found the problem straight away,fixed it, gave me some advice on what to look out for.Very good service,would recommend.”

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Posted 3 years ago

“Great service really happy with the repair!”

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Posted 3 years ago

“I was very happy with the service fast response to my email and when the engineer came he was very professional and friendly I would definitely recommend”

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Posted 3 years ago

“Excellent service: very clear upfront pricing, great customer service desk, prompt, friendly and expert technician on the day.”

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Posted 3 years ago

“Repair was effected within a week, allowing for procurement of spare part. Overall, efficient, professional service. Wait time on phone line could be improved.”

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Posted 3 years ago

“How nice to have somebody come and they say they’re going to Polite and courteous”

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Posted 3 years ago

“Very prompt service, technician arrived on time with call before to let me know arrival time . Very professional service including the reception staff on the phone to book”

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Posted 3 years ago

“Quick response from Glotech and a polite professional technician. Fixed the problem with our smeg Fridge Freezer. As for the company, SMEG, they are useless, impossible to get through on the phone or their website.”

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Posted 3 years ago

“Very professional . Booked an appointment very easily, within two days. Polite and efficient service, sorted fault within an hour. Would use again for all my appliances.”

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Posted 3 years ago

“Efficient and professional”

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Posted 3 years ago

“I thought I ought to respond to this email, but unfortunate, as the repair was unsuccessful. Engineer was on time and polite, explaining what he had done, but left the machine running on a hot wash for a 'clean', but it stopped showing initially E03, exactly, the same fault I called you in for. However I gave a 4 star as a phone call to you gave a further call out, subsequently cancelled as another engineer had looked into the fault, with you stating the heater part ordered had not been received..Waiting with baited breath for the Tuesday visit to see if successful!”

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Posted 3 years ago

Glotech Repairs is rated 4.1 based on 4,810 reviews