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Glotech Repairs Reviews

4.1 Rating 4,810 Reviews
77 %
of reviewers recommend Glotech Repairs
4.1
Based on 4,810 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 76%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Glotech Repairs Reviews

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

Visit Website

Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Anonymous
Anonymous  // 01/01/2019
I contacted Glotech regarding my washing machine repair. I had an engineer within 48 hours. Andrew fixed my machine within an hour. He was professional and courteous. I highly recommend this company and the bill was cheap at half the price. Thank you so much.
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Posted 3 years ago
Good morning, Thank you for taking the time to leave us feedback, I am really pleased to hear that you have had a positive experience with our services. I will be sure to pass this onto our friendly team. Kind regards, Lauren Marketing Executive
Posted 3 years ago
Customer service is very good. Delivery its very quick and very safety too. Today I felt very happy when i received new washing machine. Everything what Phil and Collin did was professional. Their work was so clean and organised too. They installed the new washing machine , test it and clean the area round. Both were nice polite and focused to their job. My 5 star is for them for customer service too because it’s so easy to speak to them and always you will find the solution this is GLOTECH.
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Posted 3 years ago
From first call. To Paul the engineer calling on us .The service was excellent. Thank you. Alan Smith
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Posted 3 years ago
From arranging the appointment, to get our Tumble Dryer repaired, to the engineer calling, the communication was excellent. The engineer, Dean, was very knowledgeable, friendly and efficient. Only carried out the work that was needed (the part that was pre ordered did not need to be fitted so this was returned and refunded!) I would hesitate to recommend Glowtech. Great service
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Posted 3 years ago
engineer came as appointed with the correct replacement part and fixed the problem speedily. Job done efficiently. Thankyou very much.
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Posted 3 years ago
Easy to book an engineer in their website. Turned up when supposed to. Rang before arrival. Very polite engineer. Fixed problem with washing machine quickly and efficiently. Will recommend Glotech to family and friends.
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Posted 3 years ago
great workmanship told us what was wrong with the washer fixed and left no mess we would have him back any time
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Posted 3 years ago
Usual panic, ice on the floor of the freezer, could not see how do defrost it, so called the experts on Saturday and were booked for the following Wednesday. Engineer arrived 08:00, soon had the freezer apart, obviously knew what he was doing and had the job completed in about an hour to hour and a half. To say that my wife and I were pleased was an understatement. I can recommend this company wholeheartedly, don't bother to go elsewhere, top class business.
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Posted 3 years ago
I had Ben from the South East Branch,a very pleasant gentlemen and very professional and friendly
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Posted 3 years ago
Appointment booking was good, very friendly advisor. On the day, service engineer phoned before he arrived. Very professional and friendly, talked me through the repair of our Bosch Dishwasher where we had to have heat pump replaced. Repair carried out efficiently and in a timely manner. Thank you Gavin ! Glotech have a very efficient bespoke digital system, where all details of repair (including payment) all done electronically, so no paperwork and very quick. Call out charge reasonable, good spare part was available so dishwasher could be fixed on the day, but unfortunately paid more for it, than if I had bought the part on line myself !
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Posted 3 years ago
Great service came on time, tidy, professional, and extremely polite highly recommend. Let down by hoover candy twice saved by these guys.
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Posted 3 years ago
Good morning, I am pleased to hear that you have had a positive experience with Glotech, I will be sure to pass your feedback on to our friendly team. Kindest regards, Glotech
Posted 3 years ago
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Posted 3 years ago
Hi can someone call me on 07527243072 you have sent the wrong part
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Posted 3 years ago
Good morning, I can confirm that our customer services team have now been in touch regarding your order. Kind regards,
Posted 3 years ago
Thank you for a timely response. And for thorough work. I appreciate
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Posted 3 years ago
Excellent friendly service , quickly resolved the issue - I had a lovely gentleman who brought a trainee engineer with him ( apologies i wrote their names down but lost the paper it was written on!)) - they were both very pleasant , chatty - he was clearly an experienced expert and a fabulous coach to the lady who was with him and to other people that were calling him for his advice . would definitely use Glotech again
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Posted 3 years ago
Good morning, I am pleased to hear that you have had a positive experience with Glotech, I will be sure to pass your feedback on to our friendly team. Kindest regards, Glotech
Posted 3 years ago
Helpful and honest, he’s never seen the problem I had before was straight up didn’t charge me or try rip me off tried his best to resolve the problem
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Posted 3 years ago
Good morning, I am pleased to hear that you have had a positive experience with Glotech, I will be sure to pass your feedback on to our friendly team. Kindest regards, Glotech
Posted 3 years ago
Very friendly and professional. Easy to deal with
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Posted 3 years ago
The technician who came to repair our washer was friendly and explained everything he was doing. He clearly knew what he was doing which gave us confidence in him thank you.
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Posted 3 years ago
Excellent service, friendly repairman. Would certainly use again, and would recommend.
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Posted 3 years ago
Problem was resolved quickly . Engineer very helpful
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Posted 3 years ago
Glotech Repairs is rated 4.1 based on 4,810 reviews