Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.09

4.1 Rating 4,810 Reviews

77 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.1

Based on 4,810 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 7th February 2025

I Puddick

Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent company and excellent service. The whole process from finding Glotech after a Google search for home appliance repairs to the visit of the engineer could not have been simpler. The engineer arrived as per the appointment, he was very polite and knowledgeable and had resolved the problem within 30 minutes. He advised there was one component that could not be checked that may throw up the problem again, but advised to contact the main office and they would further advise. The engineer did not try to "induce" any faults that would lead to unnecessary expensive components as is the way of some rogue companies. I was completely satisfied with my dealings with Glotech and would highly recommend them, I have already passed on contact details to my family members for future use.”

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Posted 3 years ago

“Excellent booking on line, follow up call plus visit, just didn't send my receipt!”

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Posted 3 years ago

“Great service. Quick and professional”

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Posted 3 years ago

“Unfortunately the engineer quit yr firm before my appointment so I can't comment further as you couldn't attend”

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Posted 3 years ago

“Even though I only had my washer/dryer since September, Samsung handling of it and customer services was disgusting. After 5 days they still hadn't called me, let alone sort out a repair. As I needed my washer/dryer to use, I turned to glotech, the engineer came out very quickly, was friendly, polite, explained everything the whole way through, very good price. Was so glad and relieved to have my machine up and running again. Samsung ended up apologising and offered a £50 gift voucher. To be honest, if my machine broke down again, and even though the machine is under guarantee, I wouldn't go to Samsung, Id turn to glotech.”

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Posted 3 years ago

“Excellent service from phoning to the speedy repair of our washing machine .Helpful ,pleasant and trustworthy people to deal with .”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Very pleasant to deal with prompt response and repairing my machine in no time”

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Posted 3 years ago

“Very happy with the repair Wassim did on our dishwasher today. He phoned before arriving on time and did a great job diagnosing the problem and going above and beyond to fix the issue. many thanks!”

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Posted 3 years ago

“When making the booking, I supplied you with the full details of my oven and informed you that the door hinge was broken- causing the door not to close. I paid the fee for an engineer . The engineer arrived and told me within seconds that the hinges were broken and that he was sure the parts needed would not be available...but would check. The parts were indeed not available. So there repair could not be completed. I feel your company had enough information about the issue with my cooker when I booked the repair, so feel the visit time and cost to myself could have been avoided with a simple call.”

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Posted 3 years ago

Hi Laura, Unfortunately, until our engineer has attended your premises to check the appliance we are unable to diagnose the fault, I do apologise that this was the outcome of your repair. Kind regards,

Posted 3 years ago

“Prompt service and very helpful engineer.”

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Posted 3 years ago

“Efficient, quick and the problem was sorted with no fuss. Very pleased.”

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Posted 3 years ago

“We never used Glotech because the fridge righted itself, but their access and response on the form online was truly excellent”

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Posted 3 years ago

“Lovely guy who visited. Repair worked.”

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Posted 3 years ago

Good afternoon, Thank you for taking the time to leave us a review, I will pass this onto our friendly engineer Ant who visited your premises. Kind regards

Posted 3 years ago

“engineer called to say he was on his way, arrived on time. Very efficient and friendly guy. Would use again”

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Posted 3 years ago

“Excellent from start to finish, thank you to Glotech Repairs.”

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Posted 3 years ago

“Fantastic service from booking in to the engernier coming and fixing the problem , great.”

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Posted 3 years ago

Good afternoon, Thank you for taking the time to leave us a review, I will pass this onto our friendly engineer Rob who visited your premises. Kind regards

Posted 3 years ago

“Glotech is a refreshingly different service company. The staff are friendly, interested in the issue and are very supportive and want to help you find a solution. They certainly solved my problem at a reasonable price too. They will be my 'go to' in the future.”

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Posted 3 years ago

“Courteous and knowledgeable but didn’t carry the part we needed so disappointed.”

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Posted 3 years ago

“Great service! A faulty oven power supply rapidly repaired and made safe. Would recommend.”

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Posted 3 years ago

Glotech Repairs is rated 4.1 based on 4,810 reviews