Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.11

4.1 Rating 4,760 Reviews

78 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.1

Based on 4,760 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 7th February 2025

I Puddick

Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Checked out my fridge freezer very professionally and gave good advice. Sadly it was unrepairable”

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Posted 1 year ago

“Arrived on time and systematically fixed machine”

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Posted 1 year ago

“Great service. Very happy with the repair”

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Posted 1 year ago

“Very poor service extremely bad communication. Really hard to get through to any one was left on hold then phone call cut off when trying to complain Was told 2 different time slots and the guy then didn’t turn up till 3 hours after the latest time slot no communication of time change. Lost a whole days work and the guy that came still happy to take my money Was advised of the wrong part I needed and told the wrong information regarding price of park I needed”

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Posted 1 year ago

“Javid is fantastic. He explained how my tumble dryer works, how to maintain it, and how to choose the best cycle for my wash. Courteous, on time and patient!”

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Posted 1 year ago

“Never made it to the property to do the job and I had to find someone else. I was rung 20 mins before and the guy seemed very concerned about parking (I had noted when booking that it was permit parking outside the flat so parking outside wasn’t an option). Sure enough he rang from near the flat to tell me that there was no paid (or free) parking available. It sounded unlikely given a high street with lots of paid spaces very nearby but, taking him at his word, I said I’d pay the parking fine if he was caught using the permit only parking directly outside the flat. Still not happy/willing. It didn’t feel very can do - a plumber was in the flat 30 minutes before and had no parking issues and less than 3 hours later the replacement oven repairer (from another company) had no issues. Neither even mentioned parking. Can’t speak for their actual work, but if you are in a London flat and have no access to easy parking outside your place, this probably isn’t the company for you.”

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Posted 1 year ago

“Javid worked wonders. Thank you!”

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Posted 1 year ago

“On time and sort out problem quickly and systematically Engineer Alex George”

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Posted 1 year ago

Thank you for taking the time to raise this review and the positive feedback for the engineers.

Posted 1 year ago

“Javid was excellent and saw the problem straight away a clear and concise plan moving forward means our repair is now not a worry! Thank you!”

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Posted 1 year ago

Thank you for the positive review for Javid the team really appreciate the feedback.

Posted 1 year ago

“I am very pleased with the professionalism shown by the engineer who attend to repair the dishwasher. He detected the issue very quickly and sorted out. Great service and would not hesitate to recommend to anyone.”

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Posted 1 year ago

Thank you for the feedback in the review we really do appreciate the review.

Posted 1 year ago

“Arrived on time, did a good job”

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Posted 1 year ago

Thank you for the review and feedback

Posted 1 year ago

“Andrew has done an excellent job the washer has worked better than before since.”

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Posted 1 year ago

Thank you so much for your 5-star rating of Glotech Repairs! We are so pleased to hear that Andrew did an excellent job and the washer is working better than ever. Your feedback helps us to know that we are providing top-notch service to our customers!

Posted 1 year ago

“My appointment was cancelled.”

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Posted 2 years ago

“Engineer diagnosed the leak by removing the top panel. He did not attempt to remove the front panel. When left alone for 5 minutes a smell of very hot insulation was obvious. He told me that a new component was required as the motor was sounding very gritty. Component cost in excess kof £300.00. Ordered from Germany, fitted 10 days later. Result. SAME LEAK! Recalled to investigate, a different engineer, same company. Front removed. Hole obvious in pipe, it was wet. Ordered, replaced, no leak. Be wary of who you trust. Engineer manager has still not contacted me after 4 phone calls. Complaint ongoing.”

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Posted 2 years ago

“Nice chap and very helpful”

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Posted 2 years ago

“Punctual, value for money and expertise”

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Posted 2 years ago

“Was pleasantly surprised that I was able to get some out the next day of phoning. He took care to make sure that all of the debris was removed from the tumble dryer in the pump and surrounding areas. Used the machine twice now and no sign of the existing problem exists. The problem with the machine was leaking water onto the floor. This was caused by fluff blocking up the pump.”

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Posted 2 years ago

“Didn't solve the problem”

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Posted 2 years ago

“5 stars for the engineer who came out - I think his name was Andrew - he was absolutely great, let me know he was on his way, arrived on time and sorted our dishwasher problem very efficiently. No issues with the service at all and I was very happy with it. Bit put out by Glotechs lack of clarity on its website about fees - the advertised £79.95 call out charge doesn't include VAT, and I don't think this is very clear on the website. Be aware the actual fee you pay is over £90.”

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Posted 2 years ago

“Excellent service. Knowledgeable, courteous and friendly engineer. Can highly recommend.”

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Posted 2 years ago

Glotech Repairs is rated 4.1 based on 4,760 reviews