Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.11

4.1 Rating 4,760 Reviews

78 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.1

Based on 4,760 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 7th February 2025

I Puddick

Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the service and the price.”

Helpful Report

Posted 2 years ago

“Impressed with the service from GLOTECH REPAIRS. I had an appointment within 3 days to look at my American fridge freezer. Jacob the service engineer telephoned to say he was on his way, impressed with customer care. He was very professional , explained what was wrong and fixed the problem in no time. Overall I have no problems with highly recommending Glotech Repairs.”

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Posted 2 years ago

“Glotech were very quick in responding. The visiting engineer was very polite and very professional. I fully recommend their services”

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Posted 2 years ago

“Nice engineer turned up on time and fixed my cooker quickly.”

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Posted 2 years ago

“Engineer turned up on time and quickly found the problem. The replacement part was quickly obtained and installed. Very pleased with the service.”

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Posted 2 years ago

“I used Glotech repairs recently to fix my dishwasher. I got an appointment for the next morning, the engineer was friendly and really knowledgeable and fixed the problem quickly and efficiently. There's no hidden fees as the cost is agreed before the work goes ahead. Highly recommended and I wouldn't use anybody else now.”

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Posted 2 years ago

“Booking the repair was straight forward with clear information about the costs. I received a phone call one hour before arrival, repair carried out efficiently. Would definitely use Glotech again.”

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Posted 2 years ago

“The workman was quick carring out the repair and now the washer is now working properly”

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Posted 2 years ago

“Excellent service Kevin arrived on time and dealt with the repair very efficiemtly”

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Posted 2 years ago

“I was contacted to bring the appointment forward a day.This l did and took an afternoon off from my work to do so and then rang me while l was waiting thst no one would be coming.Dreadful customer care”

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Posted 2 years ago

“Glotech was fast and efficient,the young man that came to do the job has great manners and knows his job ...explained what he was doing and did a great job . Much appreciated”

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Posted 2 years ago

“Very impressed with the prompt appt. Eng was efficient a polite. Will certainly recommend you family and friends.”

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Posted 2 years ago

“The booking was clear and easy. I needed to cancel, and this was also straightforward. I will be happy to book with Glotech again.”

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Posted 2 years ago

“Good prompt service, would use again”

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Posted 2 years ago

“The engineer was very polite and gave me some sound advice My machine was on a recall , I had registered, but had not received Any information from whirlpool and I am due a replacement machine I would not hesitate to call you in the future”

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Posted 2 years ago

“Was told repairs would cost a lot because the mode of freezer was very old.. they could have highlighted this to me when i gabe them the model number. They charged me over £80 for coming out so i can’t afford a new freezer”

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Posted 2 years ago

“The engineers came promptly, were polite and dealt with the problem with my washing machine quickly and efficiently.”

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Posted 2 years ago

“Prompt response, repair done next day, friendly customer service, engineer very knowledgeable and friendly.”

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Posted 2 years ago

“Would NOT recommend. Booked a service on website all confirmed to receive a phone call from extremely rude ‘manager’ telling me my booked appointment no longer available as priority went to clients who phoned in directly. When politely questioning how this system works he told me not sure why it is a discussion and hung up. Appalled by the customer service, extremely disappointing.”

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Posted 2 years ago

“I call booked Glotech for a simple part (water heater) to change on my dishwasher, 24 days ago, 2 visits, 2 no show and the dishwasher is still not repaired and standing in my kitchen floor dismentled! I have spent 4 days waiting for the work to be completed, tacking time off work. they have taken £160 in total for the work and part yet nothing is fixed!! the repair man actually added damage to the dishwasher and that is why I am still waiting to be fixed!! I am totally outrage! its a total disgrace”

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Posted 2 years ago

Glotech Repairs is rated 4.1 based on 4,760 reviews