Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.11

4.1 Rating 4,760 Reviews

78 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.1

Based on 4,760 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 7th February 2025

I Puddick

Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Havid completed the job but I still have to use the washing machine to see if it’s working well and not leaking Looking at what he doing it some he knows what he was doing”

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Posted 2 years ago

“Your engineer was very good and polite 👍”

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Posted 2 years ago

“Very quick to come expert repair man explained in detail what was wrong with appliance thanks very much”

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Posted 2 years ago

“Excellent customer service, clear updates, professional and capable engineer.”

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Posted 2 years ago

“The engineer came for 8am (yippee - never been first for repairs before). He was jovial and interested in the job and the client. Nothing was too much trouble. I was pleased I had the man for the job. If necessary, (and I hope not soon) I would book another job with Glotech.”

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Posted 2 years ago

“Your engineer was very helpful would ring you again if needed”

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Posted 2 years ago

“A very professional service, excellent communication and the technician was excellent.”

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Posted 2 years ago

“Great service and the engineer was very knowledgeable”

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Posted 2 years ago

“Arrived on time, very helpful & polite. Reasonably priced.”

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Posted 2 years ago

“..excellent all round service, thankyou so much!”

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Posted 2 years ago

“One star is given for how polite and helpful the staff are otherwise zero stars for the company. Glotech sales state, "Make it easy..., Take the stress out.., Fast delivery. None of these applies to the company. Your service engineer could not repair my fridge freezer so I purchased a new Beco from you. I had to call 5 days later to ask about the delivery date as I received no information about this. I received an email from Kaboodle and booked a date. They only deliver on specific days in my area and could not give me a morning delivery. I told them I have a permanent commitment every afternoon on that day. Kaboodle would not agree to a morning delivery therefore I cancelled my order. 1) I did NOT find the process easy 2) I made 6 phone call therefore it did NOT take away the stress 3) I do NOT feel 3 weeks can be considered as fast delivery. I will not use or recommend Glotech or Kaboodle.”

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Posted 2 years ago

“Excellent service. Quick response. Would use again.”

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Posted 2 years ago

“Excellent service. Engineer arrived within 24 hours. No unnecessary repairs”

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Posted 2 years ago

“When making the appointment for an engineer to call I gave the model details of the defective cooker hood and was invited to pay the full charge in advance. Nobody checked that the model still had spares available. Imagine my dismay when the engineer called, checked the model information on line and declared it obsolete. He was with us for just 15 minutes, no work was done. The engineer said he would seek a charge reduction, which he did but the wasted visit cost me the sum of £100. Time and money could have been saved if the availability of spares had been checked on my initial phone call.”

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Posted 2 years ago

“Andrew has done excellent job for our dishwasher spot the problem straight away ordered the part and Job done within 48 hours He was very friendly and Polite Passionate about his Job .Thank You Glotech”

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Posted 2 years ago

“The engineer talked me through the washing machine problem on the phone and advised me how to fix it, it now works beautifully. Despite making a loud squeaking noise when the drum rotated the problem was solved by cleaning out fluff between the rubber seal and drum.”

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Posted 2 years ago

“Some errors unresolved after 2nd visit but the company did ensure this was resolved on the same day.”

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Posted 2 years ago

“Had a problem with my dishwasher, this was fixed by the chap from Glotech, really helpful, would totally reccomend”

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Posted 2 years ago

“THe engineer came with the newn heater element very pleasant seemed to know what he was doing and very quick said he tested it and was working OK First time I switched it on still not heating properly or grying NO BETTER THAN BEFORE”

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Posted 2 years ago

“The engineer was very knowledgeable, pleasant and helpful. The only difficulty I encountered was that the appointment was changed twice however result was worth it.”

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Posted 2 years ago

Glotech Repairs is rated 4.1 based on 4,760 reviews