Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.09

4.1 Rating 4,808 Reviews

77 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.1

Based on 4,808 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

Visit Website

Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 7th February 2025

I Puddick

Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Next day repair. Came in the slot specified - fixed the problem quickly -with washing machine - left with no mess”

Helpful Report

Posted 2 years ago

Thank you so much for your review. We are delighted to hear your washing machine is back up and running.

Posted 2 years ago

“excellent service if needed again there would be no hesitation to call Glotech out thank you jennifer davenport”

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Posted 2 years ago

Thank you Jennifer for your review. We would be more than happy to help if you need us again in the future.

Posted 2 years ago

“Excellent. Very knowledgeable. Good advice”

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Posted 2 years ago

Thank you so much for your review.

Posted 2 years ago

“Booked an oven repair Genuine mistake spoke to April and complained as my grandchildren accidentally put the oven timer on And I was then charged nearly £100 For 30 second visit into my house I understand call outs but this is shocking Do not use this company it was a genuine mistake”

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Posted 2 years ago

“Very prompt, good, friendly service. Would definitely use again.”

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Posted 2 years ago

Thank you for taking the time to review our service and we are pleased that your repair was quickly completed

Posted 2 years ago

Thank you so much for your review. It is fantastic to hear you would use us again!

Posted 2 years ago

“Was able to book an engineer almost immediately. Excellent service and repair.”

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Posted 2 years ago

Thank you for reviewing for us and so glad an engineer was quickly available for you.

Posted 2 years ago

Thank you for your review. We are so glad you are pleased with our service.

Posted 2 years ago

“Excellent (and extremely prompt) service. Engineer was knowledgeable and left the area tidy”

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Posted 2 years ago

Thank you for taking the time to review the service provided to you, so glad it met all expectations.

Posted 2 years ago

Thank you for your review. This is exactly the service we always strive to offer.

Posted 2 years ago

“After three visits and a change of the fridge sensor, the engineer still isn't certain what the fault is???. Suggesting a new compressor and regas at a cost of over £600 with a 50% chance it will fix the fault. (His words).”

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Posted 2 years ago

Thank you for your review. I am sorry to hear the fridge is still not working. I can see one of your senior engineers has attended and given some advice to defrost the heater and monitor. I hope this has worked.

Posted 2 years ago

“Thank you so much , we are very happy back to daily rioting”

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Posted 2 years ago

Thank you so much for your review

Posted 2 years ago

“Engineer was very competent and tried everything to fix i”

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Posted 2 years ago

Thank you for your review

Posted 2 years ago

“After the Glotech repair our dishwasher operates more quietly than it ever has done in the past. We were most impressed and strongly recommend the firm.”

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Posted 2 years ago

Thank you so much for your review. It is so great to hear your appliance is quieter now.

Posted 2 years ago

“The engineer came out & damaged my cooker. I have emailed Glotech numerous times & keep being told it's being escalated to management but nobody gets back to me. Really unhappy with the service I've received & have no other option but to report to their governing body & ombudsman.”

Helpful Report

Posted 2 years ago

This indeed is extremely disappointing, I can assure you this will be investigated fully, please urgently contact the email address I have sent to you in the private reply with full contact details. Once we have your full details I can also track all phone calls to capture your report and escalation in full, you will receive a call back. Thank you.

Posted 2 years ago

“Excellent service from the office staff in finding the spare part I needed and checking with an engineer it was the right one to the installation by Gavin and Jerry in super quick time.”

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Posted 2 years ago

Thank you for your review! We value this greatly.

Posted 2 years ago

“Very quick response. Fault found quickly and part needed was in the car. Well prepared from information given to them regarding make and model. Very friendly and polite.”

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Posted 2 years ago

Thank you for your review! We value this greatly.

Posted 2 years ago

“Quick and efficient repair for Gavin and Jerry.”

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Posted 2 years ago

Thank you for taking the time to review for us , your feedback will be given to the engineers.

Posted 2 years ago

Thank you for your review!

Posted 2 years ago

“Very good and professional service.”

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Posted 2 years ago

“I thought it was a good idea to pay the monthly direct debit so if I had any problems it could be sorted without my worrying if I can afford it. However, when you do this it takes up to a month for the part, they apparently ordered, then you have to make an appt for it to be sorted, im a single mum of 4 so desperately need a working washing machine, 4 weeks without one is pure hell!! I called them to ask why it was taking so long after 2wks I was told because of the bank holiday. That's one day!! Other companies quote 3-5 days for parts. Where do Glo Tech get their parts from??”

Helpful Report

Posted 2 years ago

I am sorry to see that your repair has not been quickly resolved, I have asked our Customer Service Manager to investigate and contact you urgently Thank you

Posted 2 years ago

“Excellent response and rapid repair carried out to a first class standard”

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Posted 2 years ago

“Excellent, very helpful and prompt service. Thank you.”

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Posted 2 years ago

“Very satisfied. Fault quickly found.”

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Posted 2 years ago

Glotech Repairs is rated 4.1 based on 4,808 reviews