Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.09

4.1 Rating 4,814 Reviews

77 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.1

Based on 4,814 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 7th February 2025

I Puddick

Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Alex provided a very good service quick, clean , fully explained how he was going o fix machine.”

Helpful Report

(Alx) - Posted 5 years ago

“Thanks loads, nice engineer Martin who fixed our Bosch dishwasher, certainly efficient and friendly. The dishwasher had been stored for a while and wouldn't work but a fab service and very reasonable cost too. I live in the Harrow(London) area.”

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Posted 5 years ago

“Really worked hard, very pleased”

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(Ren) - Posted 5 years ago

“I thought I had found a reliable company to fix my washing machine (based on some of the earlier reviews on this website). Not so! So far have paid out £163 towards the repair of my washing machine only to discover today that there is an additional issue, requiring another part, incurring an additional cost and which will now cause a further delay in the repair. Had I known that the repair would end with an *estimated* cost of £200 and potentially more, I would have put that money towards buying a new machine. So now that I have already begun this process with Glotech, another part has to be sourced, a new appointment to be arranged and I will have to await a third visit from an engineer. In the meantime, no washing machine. I am not impressed.”

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Posted 5 years ago

“Glotech Repairs South London, have been serving my washing machines for over a year now and offer a very reliable and professional service. Prompt and friendly people.”

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Posted 5 years ago

“Absolute scam, please avoid. Gentleman made no attempt at a repair. Looked at the fridge for 30 seconds, said it's beyond repair and demanded payment. Please avoid and don't use this scam service”

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Posted 5 years ago

“Appointment booked and confirmed but no one came. Try calling there is no response. The same- any answer for emails. It was urgent booking but just wasting time.”

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Posted 5 years ago

“Alex came and sorted out the problem quickly and efficiently. He really knew what he was doing Thank you”

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(Alx) - Posted 5 years ago

“Very efficient professional service at a reasonable price. We have used them before and they are always reliable.”

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Posted 5 years ago

“Alex was prompt, friendly and efficient. He got the job done.”

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(Alx) - Posted 5 years ago

“I was very pleased with the service I received. I had been warned that it would not be possible to get spare parts for my fridge freezer and it was great that the engineer who visited could effect a workaround to address the issue caused by a split pipe. He was efficient and friendly and I would definitely recomend the service.”

Helpful Report

Posted 5 years ago

“This is one of those pulled back from the edge of unhappiness reviews. My first experience with a Glotech plumber was in a word shabby. He said it needed new parts or replacing and left to find a part. What made it remarkable was when I rang Glotech - after waiting a month for the plumber to come back and finish the job - I was put through to the head of customer service who organised another plumber at no charge. The guy showed up as agreed, fixed my dishwasher, explained why a perfectly good (but old) machine did NOT need new parts or replacing and gave me tips to keep it lime scale free. So, mine is a very satisfying after sales care experience.”

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Posted 5 years ago

“The engineer did not turn up and despite emails, and trying to phone the company there has been no response. I took a day off work for this so am not happy. Don't waste your time if they have shoddy processes their repairs will also be shoddy.”

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Posted 6 years ago

“A very efficient company. They came when they said they would, charged what they quoted and fixed the fridge when they said they would. Thank you.”

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Posted 6 years ago

“Really great service from Glotech South London. They easily changed my initial booking, at my request, and came on the morning I requested, ringing me 45 minutes before arrival. Ben, who had been sent to look at my oven, identified and fixed the problem quickly and was extremely helpful, even giving me an informal tip on how my daughter could fix a problem she's been having with her fridge. I will definitely use them again in future as they apparently deal with all appliances.”

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Posted 6 years ago

“Most of the bad reviews for this company concern the actual repair itself. I was not so lucky to get that far. This booking service, it seems, does not have any access to their subcontractors' diaries and/or schedules. So the date and time you book on this website will probably be unavailable... What a complete waste of time for both your contractors and customers. I strongly recommend to re-evaluate your business model to avoid being seen as an utter joke!”

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Posted 6 years ago

“Extremely helpful and efficient, Tony M went above and beyond to fix my machine”

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(Ton) - Posted 6 years ago

“The guys were tidy, polite and fast. Excellent service.”

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Posted 6 years ago

“Excellent service by Ben and Leanne. Leanne was super helpful with arranging a quick call out and Ben fixed the issue with our washing machine in no time. I would highly recommend.”

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Posted 6 years ago

“this is to confirm that I'am happy with ALEX 's work. he was a true professional, found the fault very quickly and tried to fix it.”

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(Alx) - Posted 6 years ago

Glotech Repairs is rated 4.1 based on 4,814 reviews