Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.11

4.1 Rating 4,761 Reviews

78 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.1

Based on 4,761 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 7th February 2025

I Puddick

Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not happy with Glotech, firstly the cancelled on the day they were due as the person was sick, when they did come out the second day, he was in my property 10 mins to basically tell me it wasn't worth paying out for the part it was better to get a new one, it is only 4 years old: It cos me £94 plus 2 days off work for what? They then send me an email yesterday saying "now your appliance is now working"”

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Posted 2 years ago

“Engineer arrived on time, very polite and though there was nothing seriously wrong with machine, the ‘wife’ is happy now.”

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Posted 2 years ago

“Alex from Glotech was very professional, explained clearly what was wrong with my appliance and came up with a cost effective solution . I will use them again and highly recommend this company to anyone needing a repair.”

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Posted 2 years ago

“It was easy to book the repair online, and the phone line was also helpful and courteous. Glotech were not pushy, yet at the same time not reluctant to come out to look at the problem, so were my chosen repairers. I thought the call-out fee was very reasonable compared with others. The repairer travelled some distance in worsening snowy conditions. I cannot fault the level of customer care and clear communication. Unfortunately, the electronic fault on the freezer was not repairable, but the repairer was able to confirm that mechanically the freezer was working fine and there was no danger to health as it was over-freezing and not too warm. He also explained our options and potential costs very clearly.”

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Posted 2 years ago

“Sound guy. Efficient”

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Posted 2 years ago

“Very happy with the service. Polite and professional engineer.”

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Posted 2 years ago

“An excellent and efficient repair service. Highly recommended”

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Posted 2 years ago

“very friendly and efficient service.”

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Posted 2 years ago

“He fixed the problem but spoke minimal English so difficult to ask him anything.”

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Posted 2 years ago

“The engineer was very thorough and polite”

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Posted 2 years ago

“Good communication. Fixed the cooker at the time they said they would come. All in all- a good service”

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Posted 2 years ago

“Jerry was friendly and helpful. He repaired the problem swiftly, provided an honest assessment of potential further issues due to the age of my machine, and the best ways to keep it running for the rest of its limited life! All my questions were answered openly and honestly by an experienced technician. Thank you.”

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Posted 2 years ago

“Technician brilliant - communication from Glotech regarding appointment time having been changed none existent meaning someone waiting for an AM appointment which Glotech had changed to PM with no notification.”

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Posted 2 years ago

“Although he wasn't able to repair our appliance, the repair wan was polite and knowledgeable.”

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Posted 2 years ago

“Turned up on time and found the problem ( which was not repairable) . Friendly service.”

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Posted 2 years ago

“The chap didn’t phone when en route and within 2 mins had diagnosed the issue… Repair costs were massive and then add in that I would have to pay for a second engineer to attend it was expensive to say the least. I politely declined. Just felt a bit rushed and then priced beyond economic repair.”

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Posted 2 years ago

“very impressed by the speed of the work and timely arrival”

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Posted 2 years ago

“The engineer was quick & efficient and we are completely satisfied with the work carried out. Our washing machine is now working as it should.”

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Posted 2 years ago

“Cannot fault, absolutely brilliant, sorted faulty integrated (had a bit of a game) dishwasher, very polite and knowledgeable engineer, keep up the good work. 10/10.”

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Posted 2 years ago

“I booked a repair for my Large fridge, I took a day off work, the day they were supposed to come apparently the person was sick, took a second day off: The person was in my property all of ten minutes to more or less told I would be better off getting a new one!! It is only 4 years old, I was told that is about how long they last these days, charged £94 !!! I won’t be recommending this company”

Helpful Report

Posted 2 years ago

Glotech Repairs is rated 4.1 based on 4,761 reviews