Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.06

4.1 Rating 4,878 Reviews

76 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.1

Based on 4,878 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

Visit Website

Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

Write Your review

Tell us how Glotech Repairs made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Glotech Repairs 5 star review on 7th February 2025

I Puddick

Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you Glotech. I found your website very clear and it was easy to fill in the information you required from me so that you sent an appropriate repair person. I was contacted quickly to confirm the information I had given and to pay the call out fee. My repair man arrived early in the period of time you had given and he sorted out the problem with my fridge freezer smoothly and quickly. He was very pleasant to have in the house, worked hard and cleared everything away before he left. I will use your efficient and pleasant service again if the need arises and will tell other people about your company too.”

Helpful Report

Posted 4 years ago

Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with Glotech. I can confirm that I have passed this across to our friendly team! Kind regards, Glotech

Posted 4 years ago

“Excellent service, although my freezer could not be repaired , the engineer was very efficient and helpful.”

Helpful Report

Posted 4 years ago

“Really disappointed. Have had good service from Glotech previously but now really disappointed. Booked for a repair to our cooker on 17th June. Arrived on time. Needed to order part. Part due to be fitted between 12 - 5 pm 28th June. Engineer never arrived and I received a phone call after 5 to say that he wasn't coming. Engineer away on holiday following week so I asked for a guaranteed arrival time as I had wasted half a day for a repair that never took place and cannot take another half day off. Agreed appointment time and date Monday 26th July. Agreed 8am - 12pm appointment and received e-mail confirmation but again asked for first call as I had wasted half a day. Today (21st July) received a call to tell me that no, they would not guarantee a time and that due to work load the appointment will now be between 12pm - 5pm. Have now had to re-arrange for someone to be here as I had previously explained that I have a long standing appointment that day that I cannot change. Asked for a manager to call me back - no call. We have been without our fan oven for 5 weeks.”

Helpful Report

Posted 4 years ago

“The work was done fine by a friendly engineer, though the first visit was delayed by a day from the initial appointment. However... the promise of a one-off labour charge is offset by excessive price increases on parts. I was told "oh no, you won't be able to search for the part online from the invoice, we use different part-numbers", but that (a) wasn't true and (b) is a clear attempt at preventing us from discovering the uplift they charge.”

Helpful Report

Posted 4 years ago

“Excellent professional staff who were really helpful in fixing our dishwasher.”

Helpful Report

Posted 4 years ago

“Poor service £70 paid washing machine limited check . Leak under machine advice from engineer to order a door seal. Husband repaire a tear in the sump hose. Very dissatisfied. No call back as agreed. No response to comments on line!! Or phone”

Helpful Report

Posted 4 years ago

“Prompt, punctual service. The problem was identified speedily and my options explained without pressure. I wholeheartedly recommend Glotech.”

Helpful Report

Posted 4 years ago

“The guy who came was excellent no other word for it.”

Helpful Report

Posted 4 years ago

“Arrived on time, good service”

Helpful Report

Posted 4 years ago

“Jim and Kingston were extremely efficient, polite and helpful.”

Helpful Report

Posted 4 years ago

“Glotech seem to arrange a local company to complete repair as we had Stephen from Oven rescue. This would explain why some reviews are more negative than positive it will depend on what company turns up to complete the repair. This company was good. The visit was booked on Friday for the following Tuesday. Stephen actually came a day earlier after ringing to see if okay to do do. Fault identified. He returned the next day with the part. So oven fixed on Tuesday. Will use again but hopefully not needed.”

Helpful Report

Posted 4 years ago

“Jim and Kingston were very cheerful and extremely efficient. Sorted out the washing machine in no time.”

Helpful Report

Posted 4 years ago

“Jim came when expected and quickly sorted out the oven. Payment went through easily and the kitchen was left just as they found it. A great service, will use them again.”

Helpful Report

Posted 4 years ago

“Ian helpfully advised how to avoid the problem encountered, and left me a method of doing just that.”

Helpful Report

Posted 4 years ago

“Really happy with the service I received. COVID safe and friendly engineer. Will be using again”

Helpful Report

Posted 4 years ago

“Brilliant service, oven is now fully working. Thank you”

Helpful Report

Posted 4 years ago

“Very good service although extremely expensive as most repair companies charge £75 plus VAT however I needed my elica fan extractor working asap. thank you!”

Helpful Report

Posted 4 years ago

“Very personable and professional young man -Jim, had a thorough look and sorted out the problem ruling out a software issue and washing machine is back up and running in time for holiday wash! Thank you Jim! Great service from company all round, thanks.”

Helpful Report

Posted 4 years ago

“Our dishwasher was serviced today, first time. It was easy to order the service, Jim the engineer came on time and promptly did the repair: he brought with him the part needed and installed in 15 minutes. Great, efficient and friendly service, we will recommend Glotech to our friends.”

Helpful Report

Posted 4 years ago

“I got a call the morning of my repair saying the engineer had quit with no notice. I understand you can't prevent that, but whomever called made no suggestions as to how I could get a repair other than going to another company. Which seemed bad for your company and my problem. It seems like you could have asked engineers from other areas to slowly cover the repairs in West London over the next week or two, rather than leaving your customers stranded in the same way that your engineer left you stranded. .”

Helpful Report

Posted 4 years ago

Glotech Repairs is rated 4.1 based on 4,878 reviews