Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.11

4.1 Rating 4,761 Reviews

78 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.1

Based on 4,761 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

Visit Website

Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 7th February 2025

I Puddick

Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient with speedy response and repair time. However very expensive. The repair took less than 10 minutes and total cost was £170”

Helpful Report

Posted 2 years ago

Thank yo for the feedback and taking the time to raise the review

Posted 2 years ago

“The Engineer arrived promptly and diagnosed and fixed the problem very professionally”

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Posted 2 years ago

“so far so good as we are now waiting on a replacement dishwasher to be supplied by Glotech. Technician who came to repair old one was on time and explained the reasons why the machine was not working showing evidence of calcinated pipework. He sent cost of replacement parts but advised that difference between cost of new parts and a new machine was quite small. We decided to go for a new dishwasher via Glotech. Glotech then halved the initial cost of the callout charge as only one visit was made. Very good service and await delivery of new machine within the estimated period.”

Helpful Report

Posted 2 years ago

thank you for the feedback in the review, it is very sad when an appliance is BER we do hope that your new appliance gives you many years of great service - thank you

Posted 2 years ago

“The engineer was polite, efficient and made the whole experience easy, so glad I chose Glotech”

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Posted 2 years ago

Thank you for the valued feedback.

Posted 2 years ago

“The engineer came decided it was the compressor and that a replacement Fridge Freezer would be the best idea. He said someone would ring in two hours and also some quotes sent by email. No phone call no email. I phoned I emailed. Nothing. Then I get a automated email asking if I was happy with the work done! I would really like to get my call out charge back.”

Helpful Report

Posted 2 years ago

“Javid called on time and was most professional as he talked me through the repair of my Neff oven. I would definitely use Glotech again. Thank you.”

Helpful Report

Posted 2 years ago

Thank you for the feedback which will be passed to Javid

Posted 2 years ago

“Excellent communication. Had to wait for parts but only 1-2 days.”

Helpful Report

Posted 2 years ago

thank you for the feedback - apologies that the particular parts you required were not available on the engineers van-stock to complete a first time fix. Thank you for taking the time to complete the review.

Posted 2 years ago

“Very efficient service.”

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Posted 2 years ago

Thank you for the review and feedback it is really valued by the team

Posted 2 years ago

“We had a technical problem with our appliance.glotech sent an engineer who advised it was more costly to repair than to replace. He ordered new appliance and it was replaced the following day .what a service”

Helpful Report

Posted 2 years ago

Thank you for this lovely feedback - we really appreciate the review.

Posted 2 years ago

“We had a new motor fitted to our washing machine and we were very happy with the our experience dealing with your Company. Your engineer, Gavin, was very helpful and friendly and the job was done professionally. Thank you.”

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Posted 2 years ago

“The job was very brief, with the engineer inspecting the machine and saying that we would be as good to buy a new machine due to the parts cost.”

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Posted 2 years ago

“Andrew was cheerful and efficient and solved what was , in the end, simply a hairclip behind the filter. Altering the date of the visit twice by email was a problem for me. A phone call would have been better. That would have been 5 star service.”

Helpful Report

Posted 2 years ago

Thank you for the feedback and the review - we do understand that it is frustrating for customers when we have to change the diary - I do apologise that you did not receive a call to notify you. I am so pleased that Andrew was able to resolve the issue - its always amazing how some very small things like hairclips and screws can have such a big impact on our domestic appliances... Thank you again.

Posted 2 years ago

“Alex was very efficient, knowledgeable, friendly and very polite. Great job Glotech.”

Helpful Report

Posted 2 years ago

Thank you for the review and the feedback which will be passed to Alex

Posted 2 years ago

“Thank you - good service”

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Posted 2 years ago

“Alex was very helpful and prifessiomal”

Helpful Report

Posted 2 years ago

Thank you for the feedback which is really appreciated and will be passed to Alex

Posted 2 years ago

“Alex and Jerry very knowledge and helpful”

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Posted 2 years ago

Thank you for the feedback we really value the review

Posted 2 years ago

“Excellent but the timing had been changed in error however I was still able to get to my appointment because mine ne was the next visit .”

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Posted 2 years ago

Thank you for the review and the feedback apologies for the timing error and so pleased it all worked out well.

Posted 2 years ago

“Alex was punctual. Polite and very knowledgable. Provided an excellent service and did it very professionally and competently.”

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Posted 2 years ago

Thank you for the review your feedback is really appreciated

Posted 2 years ago

“Alex was very helpful and polite”

Helpful Report

Posted 2 years ago

Thank you for the review we appreciate the feedback

Posted 2 years ago

“Very efficient both with the repair and the communication prior to the repair”

Helpful Report

Posted 2 years ago

Glotech Repairs is rated 4.1 based on 4,761 reviews