Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.09

4.1 Rating 4,807 Reviews

77 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.1

Based on 4,807 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

Visit Website

Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

Write Your review

Tell us how Glotech Repairs made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Glotech Repairs 5 star review on 7th February 2025

I Puddick

Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Alex was quick and professionally”

Helpful Report

Posted 2 years ago

Good afternoon and thank you for raising this review your feedback has been passed back for the engineer.

Posted 2 years ago

“Alex was polite and helpful and explained the problem with my dishwasher”

Helpful Report

Posted 2 years ago

Thank you very much for raising this review your feedback will be passed to Alex we are so pleased he was quickly able to give great advice.

Posted 2 years ago

“Punctual and a quick worker.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to raise this review - we really do appreciate the feedback.

Posted 2 years ago

“Alex was very friendly curtious . And knowlegeable”

Helpful Report

Posted 2 years ago

Thank you for the feedback for Alex we really value you taking the time to raise the review.

Posted 2 years ago

“Great Communications, prompt visit Excellent professional engineer.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to raise this review our teams really do appreciate the feedback.

Posted 2 years ago

“Excellent next day repair. All sorted and up and running in 20 minutes.”

Helpful Report

Posted 2 years ago

“The job was done quickly and efficiently. Hope the new heat pump in our dishwasher lasts as long as the first one”

Helpful Report

Posted 2 years ago

Thank you for the feedback and taking the time to raise the review.

Posted 2 years ago

“Punctual and very helpful. Alex was very informative and hopefully problem will have been solved.”

Helpful Report

Posted 2 years ago

Thank you so much for raising this review for Alex our team of engineers really appreciate the feedback from their customers and we are lucky to have a great team.

Posted 2 years ago

“Geotech arrived early morning having phoned to let us know. The technician found the issue with the dishwasher pump and the washing machine fault needed a lock replacement which was ordered and paid for on the day. Another visit to fit the lock will be included in the first call out charge thankfully. I was surprised that 2 x Miele appliances in the same kitchen and 2 call out charges in full seemed a lot of expense. I would expect the second appliance work to be set at a reduced price. That said I would recommend Glotech and are happy with their service”

Helpful Report

Posted 2 years ago

“Great communication from Glotech. Engineer was polite and helpful. Sent a message before arrival. Most importantly fixed the problem with our dishwasher quickly. Would use again and definitely recommend!”

Helpful Report

Posted 2 years ago

“Engineer arrived on time. Found the problem which was condensation forming. Not heard from your company since then.”

Helpful Report

Posted 2 years ago

“ALEX WAS VERY HELPFUL AND EFFICIENT,”

Helpful Report

Posted 2 years ago

Thank you for the feedback the engineers really do appreciate it and we do pass this back to them thank you

Posted 2 years ago

“Excellent service. Quick and efficient.”

Helpful Report

Posted 2 years ago

“Ref 1093524 i have never experienced such appalling service by any providers till date. booked an engineer to check with repair on Dishwasher. Found the fault and paid for the part In February, when the new engineer arrived to fix the same he advised us the previous engineer had broke another part whilst trying to investigate the problem. So they have now ordered that part from the supplier and it's over 4 weeks but no idea on where the part is? As per the last conversation, i have been told they have to wait to hear from the parts supplier/manufacturer till they can resolve my problem. Due to a fault of their engineer i have been without a dish washer from over 6 weeks; no idea when this will be done? no senior manager willing to take responsibility!!”

Helpful Report

Posted 2 years ago

“The repairman was very professional and did a first-class job. No mess very clean would recommend by my experience of the service received.”

Helpful Report

Posted 2 years ago

“Good service from Alex”

Helpful Report

Posted 2 years ago

Thank you for the feedback for Alex we really appreciate the time to raise the review.

Posted 2 years ago

“Engineer never attent”

Helpful Report

Posted 2 years ago

“Your engineer called Tues 14th March to look at my Smeg dishwasher, the door handle of which is quite definitely faulty. I hadn't been able to use it for 2 weeks at that point as I couldn't open the door. Your perfectly pleasant engineer opened the door in an instant and showed me how to open it too, so I can now use it. Nevertheless, it is a task now trying to open the door, whereas it never was before and it quite definitely is not the way it should be. My expectation was that the door handle would be restored to its original state. So I paid around £81 for the call out charge and wished I hadn't bothered to contact you. Although I can now use the dishwasher the handle on the door is still faulty.”

Helpful Report

Posted 2 years ago

“Very helpful booking repair appointment Monday afternoon and call-out was most reasonable of all the numbers I'd been given by LG , the engineer telephoned in advance of call. Was slightly disappointed that despite me saying it was a door lock for an LG machine on the phone, the engineer only had a Samsung part on his van, part had to be ordered but arrived the next day. due to weekend could not be repaired until Monday, hence without a washing machine for 8 days, had to visit launderette which cost me £24 for 3 machine loads! Engineer arrived within Mondays allocated time slot, called in advance and repair was carried out in around 20 mins. Part cost had already been quoted and paid engineer on visit, so happy my machine is working again and would use again, just wish they had taken notice that my machine was LG and made sure something simple like a broken door lock was available as this held up my repair.”

Helpful Report

Posted 2 years ago

“Excellent Service”

Helpful Report

Posted 2 years ago

Glotech Repairs is rated 4.1 based on 4,807 reviews