Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.09

4.1 Rating 4,807 Reviews

77 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.1

Based on 4,807 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 7th February 2025

I Puddick

Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Alex was great”

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Posted 2 years ago

Thank you for the review for Alex we appreciate the feedback.

Posted 2 years ago

“Alex came on time fix everything at no time . Very happy customer received professional service 😀”

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Posted 2 years ago

Thank you for taking the time to raise this review for Alex- we will pass this on as the feedback is really valuable to us

Posted 2 years ago

“Tony was very helpful who checked our machine.”

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Posted 2 years ago

“A week after booking I got a call the day before the appointment to say they didn’t actually have anyone available for the date of booking. I cancelled the booking.”

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Posted 2 years ago

“Good service from Alex”

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Posted 2 years ago

Thank you for the feedback for Alex we appreciate the review.

Posted 2 years ago

“Alex was quick, informative and solved the problem straightaway.”

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Posted 2 years ago

Thank you for the review for Alex we really appreciate the feedback.

Posted 2 years ago

“Alexwas very helpful and explained the problem clearly. Very happy. along with sound advice on the final resolution”

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Posted 2 years ago

Thank you for the lovely review which will be passed back to Alex we appreciate your feedback.

Posted 2 years ago

“Alexwas very helpful and explained the problem clearly. Very happy. along with sound advice on the final resolution”

Helpful Report

Posted 2 years ago

Thank you for the review for Alex we really appreciate the feedback which will be passed to him.

Posted 2 years ago

“I found the company efficient and friendly in organising a visit for repair and the engineer knew his stuff, This would have been a 5 but no alternative solutionwas offered when found that parts needed were obsolete so repair could not be done”

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Posted 2 years ago

“Responded promptly to my request for a repair. Gave me a morning slot,starting at 8.00 am,but I got a text from the engineer saying he would be here between 7.00 and 8.00/ So I had to get up early. Arrived 0715, examined the machine. Told me it was beyond Economi rc repair - which I accepted as it was over ten years old. Got a bit confused when I later got a message after the repair asking me if my machine was workng well now. Clearly whoever sent the message hadn't bothered to check if the machine had been repaired. In soite of that overall excellent prompt service”

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Posted 2 years ago

“Great service. Very easy book. Appointment made and arrived when due. Friendly service and all sorted. Would definitely recommend.”

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Posted 2 years ago

“Many thanks. Very prompt scheduling of engineer visit. Engineer clearly knew what he was doing and quickly resolved the problem with our Liebherr fridge freezer. Would def use again if required”

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Posted 2 years ago

“Alex was extremely helpful analysing the fault and advising the most economic way forward. Thank you. Charlie__brown@lineone.net”

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Posted 2 years ago

Thank you for raising this review and the feedback to Alex - we really value this and our wonderful team of engineers do too!

Posted 2 years ago

“Alex & Jerry, did a quick tidy and efficient repair. Many thanks.”

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Posted 2 years ago

Thank you for the review and feedback for our engineer team .

Posted 2 years ago

“Good response for dishwasher not working, engineer diagnosed problem quickly, bad news is a new dishwasher required”

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Posted 2 years ago

“Alex was brilliant”

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Posted 2 years ago

“Alex was polite and efficient and quickly fixed the problem”

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Posted 2 years ago

Thank you for the review your feedback is really appreciated and will be passed to Alex.

Posted 2 years ago

“Prior to coming out I shared the model number of our oven and explained the problem. When they arrived, they said they could not mend the oven because it was too old and they could not get the part, but still insisted on us paying the call out charge of £93.54. I think they should have checked the age of the machine prior to the visit and told us that they would probably not be able to mend the machine if it required new parts. I would never use this company again.”

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Posted 2 years ago

I have sent a private reply to you as I cannot match you in our system. I will certainly look into this as all of our staff are required to check the age of the appliance on the initial call it is a field that is required to be filled in by the team. once you have confirmed I can investigate further - thank you

Posted 2 years ago

“Good communication via email and phone. Diagnostic and Repair of washing machine waste pump. Efficient service and very good value for money.”

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Posted 2 years ago

Thank you for the review we do appreciate the feedback.

Posted 2 years ago

“Alex was quick, efficient and friendly”

Helpful Report

Posted 2 years ago

Thank you for the review and feedback which will be passed to Alex.

Posted 2 years ago

Glotech Repairs is rated 4.1 based on 4,807 reviews