Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.09

4.1 Rating 4,807 Reviews

77 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.1

Based on 4,807 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

Visit Website

Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

Write Your review

Tell us how Glotech Repairs made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Glotech Repairs 5 star review on 7th February 2025

I Puddick

Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent service.analysed problem ,kept me advised and replaced parts efficiently”

Helpful Report

Posted 2 years ago

Thank you for taking the time to raise this review and give your feedback we really do appreciate it.

Posted 2 years ago

“Friendly and efficient. Would recommend them and definitely use them again.”

Helpful Report

Posted 2 years ago

Thank you for the feedback and review the team really appreciate this .

Posted 2 years ago

“Emailed Confirming time and date. Email stated that if I don’t hear anything else the technician would turn up on that day. The time passed and no one came. I called the contractor that they had hired for the job. They had never received any request and never heard of the job.”

Helpful Report

Posted 2 years ago

“The engineer initially could not find the fault and went out of his way to locate the issue. Very pleased and will use Glotech again and also recommend Lynn lewis”

Helpful Report

Posted 2 years ago

Thank you for the feedback in your review the team really appreciate this.

Posted 2 years ago

“Very good service and reliable to”

Helpful Report

Posted 2 years ago

Good morning- thank you for taking the time to raise the review the team appreciate the feedback.

Posted 2 years ago

“Fast and professional service”

Helpful Report

Posted 2 years ago

Thank you for the great feedback - the team really appreciate it.

Posted 2 years ago

“Very good, efficient service”

Helpful Report

Posted 2 years ago

We do value all feedback thank you for taking the time to raise the review.

Posted 2 years ago

“Engineer came and repaired the oven quietly and .efficiently. The oven looks good as new. I like the way Giotech operate with one charge to cover all the labour costs.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to raise this review and give your feedback the team really appreciate it.

Posted 2 years ago

“Arrived when they said they would, carried out the diagnosis of the fault and the repair with no fuss and very quickly. very reasonable charge too. very happy with this firm.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to raise this review we really appreciate the feedback.

Posted 2 years ago

“Alex here when he said, quick, efficient and professional”

Helpful Report

Posted 2 years ago

Thank you for taking the time to raise the review and the feedback for Alex, our team love to hear the feedback.

Posted 2 years ago

“Alex did a wonderful job and was very polite and efficient”

Helpful Report

Posted 2 years ago

Good Afternoon and thank you for taking the time to raise the review your feedback for Alex will be passed back to him, we are lucky to have a great team of field engineers

Posted 2 years ago

“Pleasant repairers and not having to wait ages on the phone!”

Helpful Report

Posted 2 years ago

Good afternoon and thank you for taking the time to raise this review at Glotech we have worked hard to get a great team around the whole business and your feedback is really appreciated for them - thank you

Posted 2 years ago

“Very pleased with the service. Great engineer who explained everything really well”

Helpful Report

Posted 2 years ago

Thank you for taking the time to raise this review - your feedback is really valued by the team.

Posted 2 years ago

“Easy to book, Jerry and Alex explained everything. Very happy”

Helpful Report

Posted 2 years ago

Thank you for taking the time to raise this review and give your feedback, we are lucky to have so many engineers that really do their very best to provide all the information the customer may need.

Posted 2 years ago

“Arrived on time professional and explained everything. Very good telephone staff.”

Helpful Report

Posted 2 years ago

Thank you for the feedback and the review we really appreciate it.

Posted 2 years ago

“The engineer represented your service extremely professionaly and would recommend without gesitation”

Helpful Report

Posted 2 years ago

Your review and feedback is really valued - thank you

Posted 2 years ago

“Engineer came out to resolve a drainage issue with my washing machine, sump full of dirt which he cleaned out. 30 minutes after he left my kitchen floor flooded again, phoned to get him back, after 3 days of no response called office and told thy couldn’t get another engineer out for another 5 days. Got another company around same day and was told previous engineer hadn’t connected sump back properly and didn’t even clean it out properly. Spoke with their office about possible refund and pretty unsympathetic”

Helpful Report

Posted 2 years ago

Good afternoon - I cannot find you in our system either by name or email address please could you confirm your details in an email to repairs@glotech.com so that the customer service team can investigate for you, this is certainly not an experience that a Glotech customer should have and so we do need to identify you, investigate and provide feedback - thank you

Posted 2 years ago

“Excellent Service although first appointment had to be cancelled they called me the next day to say they had a cancellation the following day which I had. Andrew was excellent and went out his way although had difficulty either the attorney no. Certainly will use again and recommend to friends Mrs Adams North Somercotes”

Helpful Report

Posted 2 years ago

Thank you for taking the time to raise this review your feedback is really valued and will be passed back to Andrew - we are lucky to have a great team of engineers in the field.

Posted 2 years ago

“Customer service was efficient, price fair on labour and I had 3 visits as it wasn’t straight forward. Jerry and Alex explained everything they did to give me confidence that it could be fixed. Very pleased with the service.”

Helpful Report

Posted 2 years ago

Thank you so much for raising this review for and taking the time to give the feedback for Jerry & Alex this has already been passed on to them.

Posted 2 years ago

“Very professional and attentive service.”

Helpful Report

Posted 2 years ago

Thank you for raising this review the team really appreciate the feedback.

Posted 2 years ago

Glotech Repairs is rated 4.1 based on 4,807 reviews