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Performance Direct Reviews

4.6 Rating 2,739 Reviews
89 %
of reviewers recommend Performance Direct
4.6
Based on 2,739 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Read Performance Direct Reviews
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everything as I would expect.
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Posted 6 years ago
disappointed to have paid to re-ensure my car only to then sell it only 2 weeks later. Cancelling the policy i was charged a 55% admin fee leaving a tiny refund on a premium paid 2 weeks earlier. Seems a little excessive when all was done online.
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Posted 6 years ago
Fantastic customer service, from agents that know and understand the performance and classic car market. Been with them 4 years now, and see no reason to change.
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Posted 6 years ago
Very helpful. Rapid response to inquiries. Sensible personal quotes.
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Posted 6 years ago
Very efficient and helpful staff
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Posted 6 years ago
I have been with Performance Direct for a number of years now. I had searched for comprehensive insurance for my MGF which is used as a summer only car with low mileage. This company came up with reasonable deal. The only hastle was supplying proof of the vehicle and myself but it was worth it in the end. Other companies have similar deals but I was happy to stay with them.
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Posted 6 years ago
Easy to deal with on line and over the phone, a smooth transitions from one year to the next. Competitive rates, I would recommend.
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Posted 6 years ago
Helpful staff. Great quote. What more can you ask for?.
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Posted 6 years ago
Reliable in renewal, with less sign of price hiking at renewal than other brokers.
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Posted 6 years ago
great service
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Posted 6 years ago
Clear terms and value for money.
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Posted 6 years ago
Nice to receive a personnel reminder on the phone, caller very helpful, looked into a good deal to renew insurance for the year 2019-20.
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Posted 6 years ago
Very happy with service.
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Posted 6 years ago
Very good value for money. Everything is clearly explained. Thank you.
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Posted 6 years ago
Well happy with Performance Direct
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Posted 6 years ago
Prompt efficient service for a reasonable premium.
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Posted 6 years ago
I can't really fault it. Gave me a very acceptable rate when I cribbed at the original offer so no complaints. Will come again.
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Posted 6 years ago
Easy to deal with and competitively priced.
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Posted 6 years ago
Excellent communication At the end of policy because it could not be renewed my no claims bonus proof was automatically sent to me together with a thank you note and letting me know that the policy has now ended Regular text messages on my mobile during policy for any important changes.
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Posted 6 years ago
Sorry for delay with my feedback but yet again your prices and fast response to a question I needed help with are still first class keep up the brilliant work and will be contacting you again soon when next insurance is due
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Posted 6 years ago
Performance Direct is rated 4.6 based on 2,739 reviews