Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.56

4.6 Rating 2,739 Reviews

89 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.6

Based on 2,739 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 1st September 2025

Martins Jekabsons Martins Jekabsons

Performance Direct 5 star review on 17th July 2025

Wayne Wright Wayne Wright

Performance Direct 5 star review on 22nd June 2025

Anonymous

Bryan Burke Bryan Burke

Performance Direct 5 star review on 21st May 2025

Anonymous

Performance Direct 5 star review on 24th April 2025

John Hargrave

Anonymous

Anonymous // 01/01/2019

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English

“Not interested, just wanted to take the money, no customer care at all”

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Posted 6 years ago

“Good price nice company to do business with”

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Posted 6 years ago

Hi Gordon, Thank you for your 5 star review, I am pleased to hear that you are satisfied with our competitive prices. Kind regards, Connor Performance Direct

Posted 6 years ago

“The Customer Services Administrator Clare was brillianty helpful.”

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Posted 6 years ago

Hi Gillian, Thank you for your 5 star review, I am pleased to hear that our operator, Clare, was helpful in providing you with the service you required. Kind regards, Connor Performance Direct

Posted 6 years ago

“First class”

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Posted 6 years ago

Hi, Thank you for your 5 star review, I am pleased to hear that you think of our services to highly. Kind regards, Connor Performance Direct

Posted 6 years ago

“I have insured with Performance Direct for the second consecutive year. I have a classic car policy with them. The renewal costs were very reasonable, even less than the previous year. The renewal was fuss-free, the whole experience was excellent from start to finish. I wouldn't hesitate to recommend Performance Direct based on my experience with them.”

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Posted 6 years ago

Hi Jonathan, Thank you for your 5 star review, I am pleased to hear that you have a positive experience in the recent years and hopefully that continues into the future. Your continued business with us is highly appreciated. Kind regards, Connor Performance Direct

Posted 6 years ago

“Competitively priced policy, and easy access.”

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Posted 6 years ago

“very good, straight forward conversation, and discount for re insuring .”

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Posted 6 years ago

Hi Jennifer, Thank you for your 5 star review, I am pleased to hear that our operators were able to communicated the insurance policy details concisely and provide you with a discounted renewal. Your continued business with us is highly appreciated. Kind regards, Connor Performance Direct

Posted 6 years ago

“Very good.allways good prices. See you at next classic car show.”

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Posted 6 years ago

Hi Trevor, Thank you for your 5 star review, I am happy to hear that you are pleased with our competitive prices. Hope to see you there! Kind regards, Connor Performance Direct

Posted 6 years ago

“Very Happy”

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Posted 6 years ago

“Well been with performance direct for 2yrs had no problems and had a very good price..”

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Posted 6 years ago

“As with many providers massive increase in premium this year will not use next year”

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Posted 6 years ago

“Good service. Reasonable price”

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Posted 6 years ago

“Friendly and precise.”

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Posted 6 years ago

“Very help full and have been with this company for quite a while”

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Posted 6 years ago

“My car insurance came up for renewal last month and to my surprise it had not increased in price. I have found when dealing with the company they were efficient and helpful.”

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Posted 6 years ago

Hi, Thank you for your 5 star review, I am happy to hear that you are very happy with the efficiency of our operators and your renewed insurance policy. Kind regards, Connor Performance Direct

Posted 6 years ago

“Very efficient and competitive. Best of all my searches”

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Posted 6 years ago

Hi Michael, Thank you for your 5 star review, I am happy to hear that you find our services to be very efficient and competitive. Kind regards, Connor Performance Direct

Posted 6 years ago

“They sort me and got more business forever them soon”

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Posted 6 years ago

“Over the years I have found Performance Direct to be very helpful and still competitive as an existing customer”

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Posted 6 years ago

Hi Alun, Thank you for your 5 star review, I am glad to hear that you have found our services to competitive and helpful over the years. Your continued business with us is highly appreciated. Kind regards, Connor Performance Direct

Posted 6 years ago

“Performance direct were so efficient and effective in dealing with my my non fault claim they made the process stress free and gave me the confidence not to worry about any issues I was concerned about. The communication was very professional and second to none throughout, in which I had b hesitation in renewing my van insurance with you again. Thank you performance direct.”

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Posted 6 years ago

Hi Paul, Thank you for your 5 star review, I am pleased to hear that our operators were able to professionally and swiftly deal with your insurance claim and make you feel absolutely stress free. Kind Regards Connor Performance Direct

Posted 6 years ago

“Very efficiently and quickly sorted!”

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Posted 6 years ago

Hi David, Thank you for your 5 star review, I am pleased to hear that you have found our operators to be of absolute efficiency when providing you with the service you require. Kind Regards Connor Performance Direct

Posted 6 years ago

Performance Direct is rated 4.6 based on 2,739 reviews