Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.56

4.6 Rating 2,732 Reviews

89 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.6

Based on 2,732 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 1st September 2025

Martins Jekabsons Martins Jekabsons

Performance Direct 5 star review on 17th July 2025

Wayne Wright Wayne Wright

Performance Direct 5 star review on 22nd June 2025

Anonymous

Bryan Burke Bryan Burke

Performance Direct 5 star review on 21st May 2025

Anonymous

Performance Direct 5 star review on 24th April 2025

John Hargrave

Anonymous

Anonymous // 01/01/2019

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English

“very good service thanks.”

Helpful Report

Posted 7 months ago

Hi Stephen, Thank you for your wonderful 5-star review! We're delighted to hear that you had very good service with us. Your kind words motivate our team to keep providing the best experience for all our customers! Kind regards, Molly Performance Direct

Posted 7 months ago

“always helpful”

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Posted 7 months ago

Hi Vincent, Thank you for your fantastic 5-star review! We're so glad to hear that you always find our team helpful. Your support truly motivates us to continue providing the best service possible! Warm regards, Molly Performance Direct

Posted 7 months ago

“I've only recently became a customer but so far so good. Very affordable insurance.”

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Posted 7 months ago

Hi Glenn, Thank you for your great 4-star review! We're really pleased to hear that you find our insurance to be affordable. Your feedback is appreciated, and we look forward to continuing to serve you with the same quality. Kind wishes, Molly Team Performance Direct

Posted 7 months ago

“Very easy and accessible services.”

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Posted 7 months ago

Hi there, Thank you for your amazing 5-star review! We're delighted to hear that you found our services very easy and accessible. Your feedback means a lot to us and motivates our team to keep striving for excellence! Kind regards, Molly Performance Direct

Posted 7 months ago

“So much cheaper that my renewal from my previous company. Also I was brought a private number plate and it took seconds to change it with you.”

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Posted 7 months ago

Hi Kim, Thank you for your amazing 5-star review! We're so pleased to hear that you found our prices to be much cheaper than your previous company. It's great to know that changing your private number plate was quick and easy with us. Your feedback really motivates our team to keep doing our best! Kind regards, Molly Performance Direct

Posted 7 months ago

“Value for money have renewed my insurance still as cheap as last year with a great deal on my buildings & content exactly what I needed highly recommend this company”

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Posted 7 months ago

Hi Paul, Thank you for your amazing 5-star review! We're so pleased to hear that you found great value in renewing your insurance with us and that you're happy with your buildings and content deal. Your recommendation means a lot to us and encourages our team to keep striving for excellence! Kind regards, Molly Performance Direct

Posted 7 months ago

“Very good value for a good service, efficient at setting up policies, effective and personable at dealing with claims.”

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Posted 7 months ago

Hi Anthony, Thank you for your amazing 5-star review! We're thrilled to hear that you find our service to be a great value and that our team provided efficient support in setting up policies and handling claims. Your feedback really encourages us to keep up the good work! Kind regards, Molly Performance Direct

Posted 7 months ago

“So far so good .prices for ur insurance is fine”

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Posted 7 months ago

Hi James, Thank you for your positive 4-star review! We're happy to hear that you're satisfied with our insurance prices. Your feedback is invaluable to us as we strive to provide the best value for our customers. Kind regards, Molly Performance Direct

Posted 7 months ago

“Easy access and helpful”

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Posted 7 months ago

Hi there, Thank you for your great 4-star review! We're thrilled to hear that you found our service easy to access and helpful. Your feedback encourages us to keep working hard to assist our customers in the best possible way. Kind regards, Molly Performance Direct

Posted 7 months ago

“Good service but broker fee is high compared to the actual insurance cost”

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Posted 7 months ago

Hi Tim, Thank you for your honest 3-star review! We're glad to hear that you found our service to be good. We understand that broker fees can be a concern, and we appreciate your feedback on this aspect. We're always looking for ways to enhance our offerings, so your comments are invaluable. Kind regards, Molly Performance Direct

Posted 7 months ago

“Personnel most helpful.”

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Posted 7 months ago

Hi, Thank you for your fantastic 5-star review! We're so pleased to know that you found our personnel to be most helpful. Your appreciation means a lot to us, and we’re here to assist you anytime you need! Kind regards, Molly Performance Direct

Posted 7 months ago

“Quick and easy. Information about what was and what was not covered was clear and concise”

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Posted 7 months ago

Hi Barbara, Thank you for your fantastic 5-star review! We're delighted to hear that you found the information clear and concise. Making things quick and easy for our customers is what we strive for, and your kind words really motivate us. Kind regards, Molly Performance Direct

Posted 7 months ago

“very easy to renew my insurance”

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Posted 7 months ago

Hi, Thank you for your wonderful 5-star review, Dave! We’re thrilled to hear that renewing your insurance was so easy for you. Your satisfaction is incredibly important to us, and we truly appreciate your feedback! Best wishes, Molly Performance Direct

Posted 7 months ago

“Don't have to do anything price is right for me just one email every year and it's all done.”

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Posted 7 months ago

Hi, t Thank you so much for your wonderful 5-star review! We're thrilled to hear that our service makes things easy and straightforward for you. Your feedback means a lot to us, and we're happy to provide you with the right price and hassle-free experience! Best Regards, Emily Performance Direct

Posted 7 months ago

“Very good pricing and when i needed to call them the lady on the phone couldn't have been more helpful”

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Posted 7 months ago

Hi, Thank you so much for your amazing 5-star review! We're so glad to hear that you found our pricing great and that our team was able to assist you so well. Your satisfaction is our top priority, and we truly appreciate your feedback! Warm wishes Emily Performance Direct

Posted 7 months ago

“I insured my Porsche after being recommended. Quick,efficient,easy and good value,nothing not to like!”

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Posted 7 months ago

Hi, Thank you so much for your fantastic 5-star review! We're thrilled to hear that you found our service quick, efficient, easy, and great value for your Porsche insurance. Your satisfaction is our top priority, and we truly appreciate your recommendation! Warm regards, Emily Performance Direct

Posted 7 months ago

“Really good renewed again this year”

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Posted 7 months ago

Hi, Thank you for your fantastic 5-star review! We're delighted to hear that you chose to renew with us again this year. Your continued support means everything to us! Kind Regards, Emily Performance Direct

Posted 7 months ago

“Best value and quick quote”

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Posted 7 months ago

Hi Gareth, Thank you for your fantastic 5-star review! We're thrilled to hear that you found our quotes quick and our value unmatched. Your feedback truly motivates us to continue providing excellent service! Kind regards, Molly Performance Direct

Posted 7 months ago

“Affordable, good basic cover. Options available but no pressure. Sensible cover for sensible people. Easy, quick, hassle free, quoted and covered on line in 10 minutes.”

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Posted 7 months ago

Hi Philip, Thank you for your excellent 5-star review! We're thrilled to hear that you found our cover affordable and hassle-free. It’s great to know that our easy online process made things quick for you. Your satisfaction is our top priority! Kind regards, Molly Performance Direct

Posted 7 months ago

“Very happy with Performance Direct service and prices”

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Posted 7 months ago

Hi David, Thank you for your wonderful 5-star review! We're so happy to hear that you are pleased with our service and prices. Your feedback means a lot to us, and we're always here to provide you with the best experience possible. Best wishes, Molly Performance Direct

Posted 7 months ago

Performance Direct is rated 4.6 based on 2,732 reviews